20 publicaciones de empleo destacadas en community & content creator (¡Están contratando!)

User Experience & Community Specialist
BIGO TECHNOLOGY PTE. LTD. —Del Valle Norte, CDMX
- $22,000 a $25,000 por mes
- Tiempo completo
- Trabajo híbrido
- Administración de personal
- Análisis de datos
- Inglés
Postulación rápida
4d
Affiliate, Influencer, and Brand Manager
CV Linens —Desde casa
- Home Office (Desde casa)
- Negociación
Postulación rápida
Digital Community Operations Specialist
BIGO TECHNOLOGY PTE. LTD. —Del Valle Norte, CDMX
- $25,000 a $28,000 por mes
- Tiempo completo
- Trabajo híbrido
- Microsoft Excel
- Administración de personal
- Análisis de datos
- Descuento de empleados
Postulación rápida
5d
Community & Content Creator
Skydropx - Frenet —Tampico, Tamps.
- Aplicaciones en linea
- Mercadotecnia
- Licenciatura
TikTok Affiliate Manager
Kitsch LLC —Desde casa
- Tiempo completo
- Home Office (Desde casa)
- Mercadotecnia
- Licenciatura
- Habilidades de organización
TikTok Shop - Creator Marketing & Operations Specialist - Mexico
TikTok —Ciudad de México, CDMX
- Inglés
- SQL
MX Creator Operation & Partnership Manager - CapCut
ByteDance —Ciudad de México, CDMX
- Administración de personal
- Inglés
Program Activation Manager, Twitch Brand Partnership Studio
Servicios Comerciales Amazon Mexico S. de R.L. de C.V. —Ciudad de México, CDMX
- Tiempo completo
- Salesforce
- Inglés
Apps & Games Business Development Manager, Mexico and Spanish-Speaking Latin America
Apple —Ciudad de México, CDMX
- Microsoft Excel
- Administración de personal
- Mercadotecnia
Social Media Strategist
Adaptive Teams —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
Community Manager
YPSILON SOURCING —San Juan Ocotán, Jal.
- $16,970.00 a $19,000.32 por mes
- Aplicaciones en linea
Postulación rápida
Creator Operations and Programs Manager - TikTok Operations
TikTok —Ciudad de México, CDMX
- Administración de personal
- Mercadotecnia
- Licenciatura
Strategic Student Program (SSP) - Technical Content Creator Intern
Siemens —Ciudad de México, CDMX
- Tiempo completo
- Trabajo híbrido
- CAD
- Inglés
- Habilidades de comunicación
Communications Manager, E-Commerce, Mexico
TikTok —Ciudad de México, CDMX
- Administración de personal
- Inglés
- Presencial
Talent Executive (Influencer Marketing)
another —Ciudad de México, CDMX
- Tiempo completo
- Trabajo híbrido
- Administración de personal
- Mercadotecnia
- Inglés
Postulación rápida
Digital Social Media Specialist
another —Ciudad de México, CDMX
- Tiempo completo
- Trabajo híbrido
- Inglés
Postulación rápida
Category Strategy Operations Manager Project Intern (TikTok Shop Consumables) - 2026 Start (BS/MS)
TikTok —Ciudad de México, CDMX
- Maestría
- Licenciatura
- Negocios
TikTok Shop - Content Policy and Program Manager
TikTok —Ciudad de México, CDMX
- Inglés
- Licenciatura
Creator Incubation Project Intern (TikTok Shop - Mexico Operation) - 2026 Start (BS/MS)
TikTok —Ciudad de México, CDMX
- Inglés
- Maestría
- Licenciatura
TikTok Shop - Seller Governance Program Manager
TikTok —Ciudad de México, CDMX
- Inglés
- Licenciatura

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User Experience & Community Specialist

BIGO TECHNOLOGY PTE. LTD. -
Del Valle Norte, CDMX

Postulación rápida

Información del empleo

Tiempo completo
$22,000 a $25,000 por mes
Hace 4 días

Cualificaciones

Administración de personal
Plurilingüe
Análisis de datos
Inglés
Licenciatura
Atención al cliente
Gestión de cuentas
Habilidades de comunicación

Descripción completa del empleo

About BIGO Live

BIGO Live is a global livestreaming platform where millions of users connect, interact, and build communities in real time. Every day, creators and users from around the world rely on our platform to share experiences, discover content, and engage with others.

As our community continues to grow, we're looking for professionals who are passionate about creating exceptional digital experiences and building trust with our users.

About the Role

As a User Experience & Community Specialist, you'll play an important role in supporting some of our most engaged users.

Rather than providing transactional support, you'll focus on understanding user needs, resolving complex situations, and ensuring every interaction strengthens trust in the platform.

You'll collaborate with multiple internal teams while managing sensitive cases that require empathy, critical thinking, and sound judgment.

If you enjoy solving problems, making thoughtful decisions, and creating meaningful user experiences, we'd love to hear from you.

Not negotiable (candidates that not full fill these requirements, will not be taken into consideration):

Fluent or Native English written and spoken (80% minimum)
Open to come to the office at least 4 days per week
Open to work on different shifts/schedules per month as assigned
Bachelor Degree
Mexico City, Mexico
Full-time

What You'll Be Doing

Deliver personalized support to users through chat in English and Spanish.
Build trusted relationships by understanding user needs and providing thoughtful solutions.
Manage cases from beginning to resolution while ensuring a high-quality experience.
Investigate complex situations and gather relevant information before making decisions.
Identify user behavior patterns and share insights that help improve the overall user experience.
Escalate high-risk or sensitive issues with clear documentation and context.
Partner with Operations, Product, and other internal teams to continuously improve our platform.

We're Looking For Someone Who

Enjoys solving challenging situations.
Thinks critically before taking action.
Can balance empathy with good judgment.
Communicates clearly and professionally.
Takes ownership of their work.
Feels comfortable working in a fast-paced digital environment.
Enjoys collaborating with different teams to achieve the best outcome.

Preferred Experience

We're interested in professionals with backgrounds such as:

Customer Success
Community Operations
User Experience
Premium Customer Support
Digital Platforms
Hospitality
Financial Services
Trust & Safety
Escalation Management
Account Management
Client Relations

Qualifications

Advanced English and Spanish.
Strong communication skills.
Experience handling customer-facing situations.
Excellent problem-solving abilities.
Ability to work independently while collaborating across teams.
Comfortable managing multiple priorities simultaneously.

What We Offer

Competitive salary + performance bonuses
International and collaborative work environment
Opportunity to work with one of the world’s leading live streaming platforms
Exposure to regional and global operations teams
Career growth opportunities within a fast-growing Americas organization

Job Type: Full-time

Pay: $22,000.00 - $25,000.00 per month

Experience:

VIP user management: 6 years (Required)
Data Analysis: 6 years (Required)
solving complex situations: 6 years (Required)

Language:

English (minimun 80% spoken + writting) (Required)

Work Location: Hybrid remote in 03103, Del Valle Norte, CDMX

Postulación rápida

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Quiero recibir la alerta de empleo más reciente para community & content creator

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