20 publicaciones de empleo destacadas de customer experience associate en ciudad de méxico, dif (¡Están contratando!)

Customer Service Associate (Spanish-Speaking / Healthcare)
InboxZeroVA —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Servicio al cliente
- Inglés
- Microsoft Office
Postulación rápida
13d
SUPERVISOR, OPERATIONS, BILINGUAL
Qualfon —Juárez, CDMX
- Tiempo completo
- Bilingüe
- Bachillerato
- Licenciatura
Brand Media Senior Associate
PMG —Ciudad de México, CDMX
- Microsoft Excel
- Administración de personal
- Licenciatura
- Ayuda o servicio de transporte
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida
Associate, Commercial
Element Fleet Management —Ciudad de México, CDMX
- Correo electrónico
- Administración de personal
- Inglés
- Licenciatura
- Estacionamiento gratuito
- Seguro de vida
Supply Chain Planning Analyst
PepsiCo —Miguel Hidalgo, CDMX
- Microsoft Excel
- Administración de personal
- ERP systems
Technical Support Representative
Peek —Ciudad de México, CDMX
- Incluye fines de semana
- Home Office (Desde casa)
- Servicio al cliente
- Salesforce
- Inglés
6d
Sales Support Assoc Analyst
PepsiCo —Miguel Hidalgo, CDMX
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
3d
Supply Chain Distribution Analyst
PepsiCo —Miguel Hidalgo, CDMX
- Microsoft Excel
- Inglés
- Licenciatura
11d
Sales Finance Analyst
PepsiCo —Miguel Hidalgo, CDMX
- Microsoft Powerpoint
- Microsoft Excel
- Inglés
Operations Associate - Marken
UPS —Industrial Vallejo, CDMX
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Proc Excellence Assoc Manager
PepsiCo —Miguel Hidalgo, CDMX
- Microsoft Powerpoint
- Microsoft Excel
- Administración de personal
Director - Residences
Marriott International, Inc —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Licenciatura
- Recepción
Support Engineer, Associate
Capital One —Ciudad de México, CDMX
- Correo electrónico
- Administración de personal
- Licenciatura
- Presencial
Associate Account Manager - Central Queue
OpenTable —Ciudad de México, CDMX
- Administración de personal
- Análisis de datos
- Licenciatura
- Seguro dental
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida
CRM & Personalization Coordinator
PepsiCo —Miguel Hidalgo, CDMX
- Administración de personal
- Inglés
- Mejora continua
Talent Acquisition Associate
SimCorp A/S —Ciudad de México, CDMX
- Tiempo completo
- Inglés
- Reclutamiento
- Servicios financieros
- Seguro dental
- Vacaciones adicionales o permisos con goce de sueldo
Air Operations Associate
Maersk —Colonia Lomas de Chapultepec, CDMX
- Tiempo completo
- Microsoft Excel
- Inglés
- Licenciatura
- Permiso de maternidad y paternidad
Business Data Analyst
PepsiCo —Miguel Hidalgo, CDMX
- Informática
- SQL
- Licenciatura
Preqin Client Management, Client Services, Associate
BlackRock Investments —Ciudad de México, CDMX
- Microsoft Excel
- Inglés
- Servicios financieros
Mexico - Quality Control - KYC - Analyst
JPMorganChase —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Excel
- Administración de personal

Quiero recibir la alerta de empleo más reciente para customer experience associate en ciudad de méxico, dif

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Customer Service Associate (Spanish-Speaking / Healthcare)

InboxZeroVA
Ciudad de México, CDMX

Postulación rápida

Información del empleo

Tiempo completo
Hace 13 días

Cualificaciones

Plurilingüe
Servicio al cliente
Inglés
Microsoft Office
Habilidades de organización
Habilidades de comunicación

Descripción completa del empleo

Medical Virtual Assistant (Spanish-Speaking)

Position Summary

The Spanish-Speaking Medical Virtual Assistant provides administrative and patient support to healthcare practices by assisting with appointment scheduling, patient communication, insurance verification, medical documentation, and other front-office responsibilities. This role requires fluency in both English and Spanish, excellent communication skills, strong attention to detail, and the ability to provide compassionate, professional support to patients.

Key Responsibilities

Answer inbound and outbound calls in both English and Spanish.
Schedule, reschedule, and confirm patient appointments.
Assist patients with general inquiries, registration, and intake.
Verify insurance eligibility and benefits.
Process referrals, prior authorizations, and medical records requests as needed.
Document patient interactions accurately in the electronic medical record (EMR).
Respond to emails, voicemails, text messages, and patient portal inquiries.
Coordinate with providers, clinical staff, and external healthcare facilities.
Maintain accurate patient information while ensuring HIPAA compliance.
Perform general administrative and data entry tasks.
Follow established workflows, standard operating procedures, and client-specific guidelines.
Complete additional administrative duties assigned by the client or management.

Qualifications

Fluent in both English and Spanish (written and verbal).
Previous experience as a Medical Virtual Assistant, Medical Receptionist, Medical Biller, Medical Scheduler, or similar healthcare administrative role preferred.
Familiarity with EMR/EHR systems (e.g., Athenahealth, eClinicalWorks, Kareo, AdvancedMD, NextGen, DrChrono, etc.) is an advantage.
Knowledge of U.S. healthcare terminology and workflows.
Strong customer service and communication skills.
Excellent organizational skills and attention to detail.
Ability to multitask and work independently in a fast-paced environment.
Proficient in Microsoft Office Suite and Google Workspace.
Reliable high-speed internet connection and a quiet, professional home office.

Performance Expectations

Success in this role will be evaluated based on:

Quality and professionalism of patient interactions.
Accuracy of scheduling and documentation.
Timely completion of assigned tasks.
Attendance, punctuality, and responsiveness.
Compliance with client workflows and HIPAA standards.
Client satisfaction and overall performance.

Confidentiality

The Medical Virtual Assistant is expected to maintain the highest level of confidentiality regarding all patient, client, and company information and comply with all applicable HIPAA and data privacy regulations.

Postulación rápida

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