20 publicaciones de empleo destacadas en customer satisfaction supervisor (¡Están contratando!)

Technical Customer Support I (Night Shift & Hybrid - CDMX)
Zebra Technologies —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Servicio al cliente
- Inglés
Production Supervisor
Carrier —Santa Catarina, N. L.
- Tiempo completo
- Inglés
- Licenciatura
- Mejora continua
Business Support Coordinator
Avnet —Tlaquepaque, Jal.
- Tiempo completo
- Bachillerato
- Liderazgo
- Seguro dental
- Vacaciones adicionales o permisos con goce de sueldo
9d
Supervisor de Selección
Mondelēz International —Tlajomulco, Jal.
- Tiempo completo
- Administración de personal
- Servicio al cliente
- Mejora continua
- Permiso de maternidad y paternidad
International Operations Supervisor
AIT Worldwide Logistics, Inc. —Tlaquepaque, Jal.
- Tiempo completo
- Microsoft Office
- Capacitación
- Vacaciones adicionales o permisos con goce de sueldo
- Permiso de maternidad y paternidad
Planner II
Jabil Circuit —Guadalajara, Jal.
- Tiempo completo
- ERP systems
- Maestría
- Licenciatura
Supervisor de Implementaciones
UPS —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Excel
17h
Manager - Front of the House
Marriott International, Inc —Compostela, Nay.
- Tiempo completo
- Bachillerato
- Manejo de caja
- Recepción
Dir-F&B-Multiprop-AA
Marriott International, Inc —Cancún, QRoo.
- Tiempo completo
- Administración de personal
- Bachillerato
- Servicio de alimentos y bebidas
Agente Telefonico Bilingüe
Totum Talent —San Pedro Garza García, N. L.
- Bilingüe
- Servicio al cliente
- Sin necesidad de experiencia
Product Line Supervisor
Safran Aerosystems México, S. de R.L de C.V. —Mexicali, B.C.
- Tiempo completo
- Administración de personal
- ERP systems
- Inglés
Shipping Supervisor
Johnson Controls —Ciénega de Flores, N. L.
- Tiempo completo
- Administración de personal
- Inglés
- Microsoft Office
Manager - Restaurant I
Marriott International, Inc —Guadalajara, Jal.
- Tiempo completo
- Bachillerato
- Servicio de alimentos y bebidas
Bilingual Operations Manager
Amigo Scale —Rosarito Centro, B.C.
- $5,000 a $5,500 por semana
- Tiempo completo
- Bilingüe
- CRM software
- Servicio al cliente
Postulación rápida
1d
Customer Care Analyst
Wallenius Wilhelmsen —Saltillo, Coah.
- Microsoft Excel
- Informática
- Inglés
7d
Development Manager
Prologis —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Licenciatura
- Disponible para viajar
Production Supervisor 1st shift (Onsite)
Collins Aerospace —Mexicali, B.C.
- Tiempo completo
- Microsoft Excel
- Administración de personal
- ERP systems
4d
OPEX Manager
Eaton —Querétaro, Qro.
- ERP systems
- Mantenimiento
- Microsoft Office
20h
Coordinador de Producción
Adient —Querétaro, Qro.
- Tiempo completo
- Ensamblaje
- Mejora continua
7d
Manager - IT Hotel Openings & Conversions
Marriott International, Inc —Colonia Polanco, CDMX
- Tiempo completo
- Bilingüe
- Administración de personal
- PMP
12h

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Technical Customer Support I (Night Shift & Hybrid - CDMX)

Zebra Technologies -
Ciudad de México, CDMX

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Información del empleo

Tiempo completo

Cualificaciones

Francés
Administración de personal
Plurilingüe
Servicio al cliente
Inglés
Portugués
Atención al cliente

Descripción completa del empleo

Overview:

At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and partner’s needs and solve their challenges.

Being part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve.

You’ll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about—locally and globally.

Come make an impact every day at Zebra.

What We're Looking For:

At Zebra, you will be the voice of innovation and support. As part of our Technical Support team, you will play a crucial role in helping our customers in Europe resolve complex technical issues via phone, email, and chat. Your curiosity and problem-solving skills will directly impact customer satisfaction and the success of their operations, contributing to Zebra's reputation as a global technology leader.

Responsibilities:

Resolve customer technical issues in Europe via telephone, email, or chat sessions using technical product knowledge and interpersonal skills.
Fully document customer interactions in real-time, ensuring data quality and consistency in our systems.
Identify, diagnose, and escalate complex problems under direct supervision to ensure a quick and effective resolution.
Collaborate with fellow technicians and supervisors to solve problems and share knowledge.
Demonstrate the ability to articulate technical issues in simple, easy-to-understand terms to both management and customers.
Familiarize yourself with new technologies, products, and platforms from Zebra to offer the best possible service.

Qualifications:

Minimum Qualifications:

Previous experience in IT Technical Support or Customer Service roles.
Professional fluency in English and Spanish (oral and written) to seamlessly interact with international customers.
Strong customer service, communication, and problem-solving skills.
Ability to multitask efficiently, managing emails, chats, and calls simultaneously.
Availability to work a night shift within a hybrid work model in Mexico City.

Preferred Qualifications:

Knowledge of French and/or Portuguese is a significant plus.
Experience documenting cases in ticketing or case management systems.

Benefits:

We understand the importance of work-life balance and wellbeing, which is why we offer flexibility for our teams including: hybrid work, adaptable hours, Summer Flex Fridays, Focus Fridays, and an annual companywide well-being day to promote revitalization and success.

Job Posting Statement:

To protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers, please be aware our recruiters will always connect with you via @zebra.com email accounts. Applications are only accepted through our applicant tracking system and only accept personal identifying information through that system. Our Talent Acquisition team will not ask for you to provide personal identifying information via e-mail or outside of the system. If you are a victim of identity theft contact your local police department.

AI Technology Statement:

Zebra Technologies leverages AI technology to evaluate job applications using objective, job-relevant criteria. This approach enhances efficiency and promotes fairness in the hiring process. However, every decision regarding interviews and hiring is made by our dedicated team, because we believe people make the best decisions about people. For more on how we use technology in hiring and how we process applicant data, see our Zebra Privacy Policy .

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customer satisfaction supervisor empleos

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