2 publicaciones de empleo destacadas en business development specialist (¡Están contratando!)

ABL - User Help Desk (UHD) - Agente Mesa de Servicio N2
Capgemini —Aguascalientes, Ags.
- Incluye fines de semana
- Español
- Inglés
- Bachillerato
ABL - User Help Desk (UHD) - Agente Mesa de Servicio N2
Capgemini Sogeti —Aguascalientes, Ags.
- Incluye fines de semana
- Español
- Inglés
- Bachillerato
2d

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ABL - User Help Desk (UHD) - Agente Mesa de Servicio N2
Capgemini —Aguascalientes, Ags.
Registro, seguimiento y cierre de tickets en mesa de servicio. Working in a team environment, Consultants will focus on the analysis, design and development of…
ABL - User Help Desk (UHD) - Agente Mesa de Servicio N2
Capgemini Sogeti —Aguascalientes, Ags.
Registro, seguimiento y cierre de tickets en mesa de servicio. Working in a team environment, Consultants will focus on the analysis, design and development of…
2d

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ABL - User Help Desk (UHD) - Agente Mesa de Servicio N2

Capgemini -
Aguascalientes, Ags.

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Información del empleo

Cualificaciones

Español
Inglés
Bachillerato

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Reclutador: Daniela Gaviño García
Posición: Agente Mesa de Servicio N2
Ubicación: Puebla
Modalidad de empleo: Presencial
Industria: Automotriz

What you’ll do?

En Capgemini buscamos perfiles UHD N2 que, además de brindar soporte al usuario final, participen en actividades de coordinación y supervisión de la mesa de servicio, asegurando cumplimiento de niveles de servicio y calidad operativa.

Responsabilidades principales Atención multicanal de incidentes y requerimientos de ofimática.Registro, seguimiento y cierre de tickets en mesa de servicio.Apoyo en la asignación de tareas y priorización operativa.Participación en actividades de coordinación, supervisión y gestión del equipo UHD. Perfil requerido Orientación al cliente y a resultadosHabilidades de liderazgo y gestión operativaCapacidad para trabajar bajo presión

What you’ll bring:

Experiencia en mesa de servicio o soporte técnico
Escolaridad: Carrera técnica, carrera trunca o Bachillerato
Idiomas: Español / Inglés
Horario: Disponibilidad para rolar turnos y trabajar fines de semana Información adicional Se proporcionará equipo de seguridad para trabajar en planta.

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Soft skills:

Work Underpressure, Quality at work, Results Oriented

What can YOU expect in a career with Capgemini?

Working in a team environment, Consultants will focus on the analysis, design and development of technology-based solutions for Capgemini’s clients.
You will work alongside technical, functional and industry specialists to assist with the development, implementation and integration of innovative system solutions including methods, techniques and tools.
You will contribute to client satisfaction by providing timely and responsive value-added services and work products.
Capgemini offers a competitive compensation and benefits package.
Headquartered in Paris, France, Capgemini has a presence of more than 340 thousand professionals in Mexico distributed among 3 sites located in Mexico City, Monterrey and Aguascalientes. A deeply multicultural organization.
Capgemini has developed its own way of working, the Collaborative Business ExperienceTM, and draws on Rightshore, its worldwide delivery model.

You will love this job because

Capgemini focuses on giving each new hire a YOU-nique experience through our recruitment process and on-boarding program, as well as by helping you to build your own career and professional skills foundation.
Capgemini provides a collaborative environment that embodies and holds the following stated values close to heart: Honesty, Boldness, Trust, Freedom, Team Spirit, Modesty, and Fun.
Capgemini cultivates an atmosphere for development that enables YOU to be hands-on, planning for your growth, both horizontally and vertically.

“At Capgemini Mexico, we aim to attract the best talent and are committed to creating a diverse and inclusive work environment, so there is no discrimination based on race, sex, sexual orientation, gender identity or expression, or any other characteristic of a person. All applications welcome and will be considered based on merit against the job and/or experience for the position.

Click the following link for more information on your rights as an applicant: https://www.capgemini.com/mx-es/aviso-de-privacidad-para-candidatos-a-ocupar-una-vacante/

Please be aware that Capgemini may capture your image (video or screenshot) during the interview process for verification and validation purposes, including during the hiring and onboarding process.”

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