20 publicaciones de empleo destacadas de logistics team leader en monterrey, nle (¡Están contratando!)

Customer Account Specialist 3rd shift
C.H. Robinson —San Pedro Garza García, N. L.
- Tiempo completo
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Plan de adquisición de acciones empresariales
1h
Customer Service Rep I
Terex Corporation —Monterrey, N. L.
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Plan de adquisición de acciones empresariales
6d
International Operations Agent I
AIT Worldwide Logistics, Inc. —San Pedro Garza García, N. L.
- Tiempo completo
- Home Office (Desde casa)
- Microsoft Office
- Bachillerato
- Licenciatura
- Vacaciones adicionales o permisos con goce de sueldo
- Permiso de maternidad y paternidad
13d
Procurement Management Specialist
Vertiv —Monterrey, N. L.
- Microsoft Powerpoint
- Microsoft Excel
- Oracle
4d
Import Export Manager
Parker Hannifin Corporation —Apodaca, N. L.
- Tiempo completo
- Microsoft Excel
- Administración de personal
- ERP systems
Manager Procurement Management
Vertiv —Monterrey, N. L.
- Microsoft Powerpoint
- Microsoft Excel
- Oracle
Purchasing Acquisition Manager North America
OPmobility —Monterrey, N. L.
- Microsoft Excel
- Administración de personal
- ERP systems
CX Practitioner (Opex Leader)
Carrier —Santa Catarina, N. L.
- Tiempo completo
- Inglés
- Licenciatura
- Mejora continua
Warehouse, Shipping and Receiving Supervisor
Eaton —Guadalupe, N. L.
- Bilingüe
- ERP systems
- Inglés
Shift Manager Delivery Station, Amazon Logistics
Servicios Comerciales Amazon Mexico S. de R.L. de C.V. —Monterrey, N. L.
- Incluye fines de semana
- Microsoft Excel
- Inglés
- Licenciatura
11d
Talent Acquisition Specialist
Dematic Logistics de Mexico S. de R.L. de C.V. —Guadalupe, N. L.
- Licenciatura
- Reclutamiento
- Negocios
Material Flow Engineer
Polaris Inc. —Monterrey, N. L.
- Tiempo completo
- Microsoft Excel
- ERP systems
- Análisis de datos
Sr. Delivery Assurance Data Analyst
Carrier —Santa Catarina, N. L.
- Tiempo completo
- Trabajo híbrido
- Microsoft Excel
- Administración de personal
- ERP systems
Warehouse Supervisor
Johnson Controls —Apodaca, N. L.
- Tiempo completo
- Administración de personal
- Experiencia en control de inventarios
- Inglés
5d
Buyer
Rockwell Automation —Monterrey, N. L.
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Excel
- Administración de personal
- Vacaciones adicionales o permisos con goce de sueldo
- Seguro de vida
5d
Planner Buyer
Rockwell Automation —Monterrey, N. L.
- Tiempo completo
- Microsoft Excel
- Administración de personal
- Inglés
- Vacaciones adicionales o permisos con goce de sueldo
- Seguro de vida
11d
International Operations Agent III
AIT Worldwide Logistics, Inc. —San Pedro Garza García, N. L.
- Tiempo completo
- Bachillerato
- Sin título de educación superior
- Uso de computadora
- Vacaciones adicionales o permisos con goce de sueldo
- Permiso de maternidad y paternidad
Operations Manager, Amazon Logistics
Servicios Comerciales Amazon Mexico S. de R.L. de C.V. —Monterrey, N. L.
- Incluye fines de semana
- Administración de personal
- Inglés
- Licenciatura
11d
Strategic Supply Chain Manager
Celestica —Monterrey, N. L.
- Administración de personal
- Licenciatura
- Disponible para viajar
4d
Mfg Planning Analyst Lead
Johnson Controls —Apodaca, N. L.
- Tiempo completo
- Oracle
- Informática
- Inglés

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Customer Account Specialist 3rd shift

C.H. Robinson -
San Pedro Garza García, N. L.

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Información del empleo

Tiempo completo
Hace 1 hora

Beneficios

Plan de adquisición de acciones empresariales

Cualificaciones

Microsoft Word
Microsoft Excel
Microsoft Outlook
Microsoft Office
Bachillerato
Mejora continua
Gestión de cuentas

Descripción completa del empleo

C.H. Robinson is looking for a Customer Account Specialist in Monterrey to help drive exceptional customer experiences while directly impacting client retention, service quality, and overall operational success. In this role, you play a critical part in strengthening customer relationships and ensuring seamless coordination across our logistics network.

You will manage customer accounts end-to-end, proactively resolve issues, and collaborate with internal teams to deliver efficient, high-quality service. You bring value by optimizing account performance, maintaining strong communication, and ensuring customer satisfaction in every interaction.

Ready to make an impact and grow your career with a global leader? Apply today and join our team in Monterrey!

At C.H. Robinson, we’re committed to leveraging the power of remote collaboration to drive innovation and achieve success. In this role, you will engage with your peers from the comfort of your own space, using cutting-edge tools to ignite creativity and deliver impactful results. Enjoy the flexibility and autonomy of a fully remote position, while still being an integral part of our dynamic team. Availability to work overnight hours (12:00 AM – 8:00 AM) is required.

DUTIES AND RESPONSIBILITIES

The duties and responsibilities of this position consists of, but are not limited to, the following:

Customer Experience and Growth:

Cultivate and maintain strong, trust-based relationships with customers, adeptly addressing their needs and surpassing expectations.
Anticipate customer requirements and provide timely solutions, fostering long-term satisfaction and loyalty.
Resolve conflicts diplomatically, prioritizing the preservation of customer relationships.
Contribute to account growth by identifying opportunities for improvement and sharing insights with stakeholders.
Other duties or responsibilities as assigned according to the team and/or country specific requirements

Operational Excellence:

Execute operational tasks such as order creation, load assignment, and tracking with precision and efficiency.
Ensure the accuracy and integrity of all operational data, including financial details and order adjustments.
Utilize technological tools to manage orders, identify discrepancies, and implement corrective measures promptly.
Champion the adoption of new processes and tools to enhance operational efficiency and effectiveness.

Team Collaboration and Process Efficiency:

Collaborate with internal teams to streamline account processes, standard operating procedures (SOPs), and key performance indicators (KPIs) in alignment with customer expectations.
Actively engage in team meetings and knowledge-sharing sessions to drive continuous improvement and best practices implementation.
Serve as a resource and mentor to colleagues, fostering a culture of mutual support and learning.

Additional Responsibilities:

Implement account pricing strategies as directed by account management.
Handle tender responses and build and maintain Load Board Portals (LBPs).
Schedule appointments and optimize load/mode configurations where applicable.
Maintain and update W-codes and associations, monitoring automation dashboards for issues and opportunities.
Manage shared inboxes and address Accounts Receivable (AR) tasks efficiently.
Troubleshoot Electronic Data Interchange (EDI) and Navisphere online platforms.
Foster relationships and communication with LTLSC and other shared services.
Process claims and manage accessorial charges effectively.
Set up afterhours support as required.
Continuously improve customer accounts through a performance improvement lens.

QUALIFICATIONS

Required:

High School Diploma or GED
Ability to travel up to 5% (domestically)

Preferred:

Customer Engagement Experience
Proficiency in Microsoft Office Suite (Excel, Word, Outlook)
Attention to detail, accuracy, and problem solving
Values a diverse and inclusive work environment
Willingness to learn and adapt in a dynamic environment
Values a diverse and inclusive work environment

CH Robinson is an equal opportunity employer. All employment decisions are made without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, or disability.

Benefits

We offer a competitive benefits plan above the Mexican Labor Law. This includes life and medical insurance, a Wealth Accumulation Plan (Plan de Pensiones), an Employee Stock Purchase Plan, and among others, the opportunity to prosper in a Fortune 500 company.

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Quiero recibir la alerta de empleo más reciente para logistics team leader en monterrey, nle

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