20 publicaciones de empleo destacadas en technical support representative (¡Están contratando!)

Ocean Customer Experience Specialist
Maersk —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Excel
- Administración de personal
- ERP systems
- Permiso de maternidad y paternidad
11d
Partner Support Specialist
FeverUp —Ciudad de México, CDMX
- Inglés
- Mejora continua
- Capacitación
- Descuento de gimnasio
- Seguro de vida
Postulación rápida
Spanish Audio Specialist - Freelance AI Trainer Project
Meridial —Ciudad de México, CDMX
- Home Office (Desde casa)
- Inglés
- Vacaciones adicionales o permisos con goce de sueldo
Customer Service Representative
Mold-Masters —Querétaro, Qro.
- Tiempo completo
- Experiencia en ventas
- Servicio al cliente
- ERP systems
Customer Care Representative III / Customer Service Representative III | CDMX
Boston Scientific —Ciudad de México, CDMX
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Customer Service Representative
Phillips Medisize —Querétaro, Qro.
- Administración de personal
- Servicio al cliente
- ERP systems
8d
Remote Veterinary Client Support Representative
Resolv.Global —Desde casa
- Tiempo completo
- Home Office (Desde casa)
- Servicio al cliente
- Inglés
- Habilidades de comunicación
Postulación rápida
Representative, Infrastructure Specialist - Early Professional Hire
Kyndryl —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Excel
- Informática
- Licenciatura
Technician (Endo) | CDMX
Boston Scientific —Ciudad de México, CDMX
- Incluye fines de semana
- Enfermería
- Hospital
- Inglés
Community Response Representative
DoorDash —Ciudad de México, CDMX
- Incluye fines de semana
- Microsoft Excel
- Experiencia en ventas
- Inglés
- Permiso de maternidad y paternidad
Technical Support Specialist
AMETEK, Inc. —Nuevo Laredo, Tamps.
- Experiencia en ventas
- Salesforce
- Licenciatura
Sales Support Representative
Flowserve, S. de R.L. de C.V. (Mexico) —Santa Clara, Méx.
- Microsoft Outlook
- Administración de personal
- Experiencia en ventas
Postulación rápida
Customer Support Specialist
Eaton —Colinas de Loma Real, Tamps.
- Servicio al cliente
- Salesforce
- Inglés
Mainfraime
Wipro Limited —Ciudad de México, CDMX
- Microsoft Excel
- ERP systems
- Presencial
Account Development Representative - Mexico City, Hybrid onsite role
Siemens —Ciudad de México, CDMX
- Tiempo completo
- Trabajo híbrido
- Experiencia en ventas
- CAD
- Salesforce
REP 1, TECHNICAL SUPPORT
Bendix —Ciudad Acuña, Coah.
- Incluye días feriados
- Microsoft Powerpoint
- Bilingüe
- Microsoft Word
- Programa de bienestar
- Vacaciones adicionales o permisos con goce de sueldo
2d
Technical Service Representative
BUNGE —Ciudad de México, CDMX
- Inglés
- Maestría
- Licenciatura
Training and Development Specialist
IMI Plc - Legacy Precision —Parque Industrial Querétaro, Qro.
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Field Service Engineer – Mexico Remote
Wabtec —San Luis Potosí, S. L. P.
- Tiempo completo
- Home Office (Desde casa)
- Administración de personal
- Diagramas
- Mantenimiento
Postulación rápida
English-Spanish Bilingual Tier 2 Technical Support Representative
Fuku —Ciudad de México, CDMX
- Incluye fines de semana
- Bilingüe
- Inglés
Postulación rápida

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Ocean Customer Experience Specialist

Maersk -
Ciudad de México, CDMX

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Información del empleo

Tiempo completo
Hace 11 días

Beneficios

Permiso de maternidad y paternidad

Cualificaciones

Microsoft Excel
Administración de personal
ERP systems
Inglés
Bachillerato
Tablas dinámicas
Administración del tiempo

Descripción completa del empleo

Join the wave of growth at Maersk! We're not just a company, we're a movement. With a vision larger than the ocean, we're on a mission to connect and simplify our customers' supply chains as a true integrator of container logistics. And we need talented individuals like you to make it happen!

A year of growth, and we're just getting started! Our Global Service Centers (GSC) in Mexico has been thriving for over a year now, and we're taking it to the next level. As part of our GSC Americas team, you'll be at the forefront of driving excellence across our global network, collaborating with diverse professionals, and embracing challenges that inspire growth. If you're ready to propel your career with a world leader in transport and logistics, Maersk is your destination. Embark on a journey with us—where your passion will navigate the future of global commerce.

Here’s the Deal:

The CX Representative provides world-class customer service through inbound and outbound calls, handling about 60 calls per day. They resolve last-mile delivery issues using effective communication, empathy, and problem-solving skills. The role requires attention to detail, time management, adaptability, and conflict resolution while coordinating between customers, delivery teams, stores, and warehouses to ensure seamless operations and a positive customer experience.

Key Responsibilities:

Provide world class service
Inbound/Outbound Calls
Customer Service Multichannel
Resolution of last mile delivery problems
Coordinate communication between customers, delivery teams, stores and/or warehouses

The Basics:

Academic Background: High School Diploma or Equivalent Job Experience
Years of Experience: 2 years in Contact Center, Forwarder or Customs Brokerage Firm
Software: ERP and Excel Intermediate (Pivot Tables & Formulas)
Technical Skills: Handle 60 Daily Calls (average)
English Level: B1-B2

Competencies:

Good Verbal Written and Presentation Skills
Multitasking
Time management Self-Motivated
Stakeholder Management
Customer focused

Please consider that as per country regulations due to foreigners’ employment legal guideline, from now on we can only consider Mexican Workers for our Americas Hub in Mexico City.

What we offer:

At Maersk, we offer exciting global career opportunities that enhance your skills through our award-winning, diversity-focused talent development programs. Our dynamic work environment keeps you energized and motivated, as you join a values-driven, diverse, and passionate team that truly supports one another. We are dedicated to fostering a culture of fairness, respect, responsibility, and care for our business and customers. With competitive compensation and benefits, our globally recognized talent policies ensure continuous investment in your personal and professional growth. We value diversity as a source of strength and are committed to helping you unlock your full potential as part of our high-performing teams.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing [email protected] .

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Quiero recibir la alerta de empleo más reciente para technical support representative

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