18 publicaciones de empleo destacadas en associate service technician (¡Están contratando!)

Advanced Technical Support Technician
Cognizant —Guadalajara, Jal.
- Tiempo completo
- Trabajo híbrido
- Administración de personal
- Experiencia en bases de datos
- Mejora continua
1d
Service&Repair Technician III
Honeywell —Ciudad Juárez, Chih.
- Tiempo completo
- Diagramas
- Mantenimiento
- Habilidades de organización
4d
Maintenance Technician
Marriott International, Inc —San Luis Potosí, S. L. P.
- Tiempo completo
- Carpintería
- Mantenimiento
- Bachillerato
6d
Senior HVAC Technician
Marriott International, Inc —Cancún, QRoo.
- Tiempo completo
- HVAC
Cloud Desktop Support Technician, 3rd Shift (Remote LATAM)
Atmosera —Desde casa
- Home Office (Desde casa)
- Azure
- DevOps
- Mejora continua
Postulación rápida
7d
Customer Care Specialist
Insulet Corporation —Guadalajara, Jal.
- Tiempo completo
- Bilingüe
- Administración de personal
- Servicio al cliente
Supervisor, Manufacturing 1
Gates Corporation —Toluca, Méx.
Maintenance Technician
Ecolab Inc. —Lerma de Villada, Méx.
- Incluye fines de semana
- Mantenimiento
- Bachillerato
- Controlador Lógico Programable
- Seguro dental
- Seguro de la vista
Maintenance Technician I
Marriott International, Inc —Peñón de los Baños, CDMX
- Tiempo completo
- Carpintería
- Mantenimiento
- Bachillerato
Supervisor, Manufacturing
Gates Corporation —Toluca, Méx.
Tech Test Engineering
Vertiv —Monterrey, N. L.
- Correo electrónico
- Microsoft Office
- Mejora continua
- Disponible para viajar
7d
Senior Service Desk Agent
Teletrac Navman —Monterrey, N. L.
- Servicio al cliente
- Gestión de venta al por menor
Senior Service Desk Agent night shift - Hybrid
Teletrac Navman —Monterrey, N. L.
- Servicio al cliente
- Gestión de venta al por menor
Jr. Test Engineer.
Vertiv —Santa Catarina, N. L.
- Correo electrónico
- Microsoft Office
- Mejora continua
- Disponible para viajar
Technical Service Engineer
H.B. Fuller —Monterrey, N. L.
- Salesforce
- Bachillerato
- Licenciatura
HR Generalist
Teletrac Navman —Monterrey, N. L.
- Servicio al cliente
- Inglés
- Disponible para viajar
Asistente de Sistemas
Marriott International, Inc —Cancún, QRoo.
- Tiempo completo
- Bachillerato
- POS
13h
Associate Commissioning Engineer
Fortna Logística —Desde casa
- Home Office (Desde casa)
- AutoCAD
- Mantenimiento
- Microsoft Office
Postulación rápida

Related jobs to explore

Based on your search for associate service technician

Field Service Technician I
TechnipFMC —Villahermosa, Tab.
Installs, tests and repairs new and reworked TechnipFMC products (equipment and tools) • Assures all equipment, service tooling and spare parts are on location…
Field Service Technician I 1
TechnipFMC —Villahermosa, Tab.
Installs, tests and repairs new and reworked TechnipFMC products (equipment and tools) • Assures all equipment, service tooling and spare parts are on location…
10d

Quiero recibir la alerta de empleo más reciente para associate service technician

Al ingresar a tu cuenta, aceptas las Condiciones del servicio de SimplyHired y das tu consentimiento a nuestra Política de privacidad y Cookies.

Advanced Technical Support Technician

Cognizant -
Guadalajara, Jal.

Postúlate ahora

Información del empleo

Tiempo completo
Hace 1 día

Cualificaciones

ITIL Foundation
Administración de personal
Gestión de servicios de TI
Experiencia en bases de datos
Mejora continua

Descripción completa del empleo

At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide as Advanced Technical Support Technician

Job Summary
1. Job Title : Advanced Technical Support Technician 2. Job Summary : This on site Advanced Technical Support Technician role focuses on managing and enhancing a large scale Service Desk Application Support environment for an international organization ensuring continuous availability high quality incident resolution and user satisfaction while mentoring technical staff and driving process improvements across global business units. 3. Experience : 3 - 5 years 4. Required Skills : Technical Skills: Service Desk App Support Domain Skills: 5. Nice to have skills : Domain Skills: 6. Technology : Service Desk 7. Shift : Availability 4am CST to 6pm CST. Responsibilities : -Manage daily operations of the Service Desk application support function to ensure timely and accurate resolution of incidents and requests while maintaining high customer satisfaction levels. -Coordinate with cross functional teams to analyze recurring issues in the Service Desk platform and implement sustainable fixes that reduce incident volume and improve overall stability. -Design and refine application support workflows for Service Desk tools to optimize ticket handling efficiency and minimize user wait times across multiple business units. -Implement monitoring and alerting strategies for critical Service Desk components to proactively identify performance degradation and prevent service disruptions. -Review complex tickets escalated from support teams and provide expert level troubleshooting and resolution to meet agreed service targets. -Collaborate closely with product owners and engineers to prioritize defect fixes and minor enhancements that directly improve the end user support experience. - -Drive continuous improvement initiatives by analyzing support metrics user feedback and root cause data to enhance processes and tooling. -Ensure strict adherence to organizational policies and compliance requirements within Service Desk operations to protect data integrity and privacy. -Coordinate planned maintenance activities for the Service Desk application ensuring clear communication to users and minimal disruption to business operations. -Guide and mentor support analysts by sharing technical expertise in Service Desk tools and best practices to elevate overall team capability. -Partner with training teams to design practical learning sessions and simulations that strengthen application support skills and readiness for new features. -Qualifications -Demonstrate ten to twelve years of progressive experience in application support with a significant focus on enterprise Service Desk platforms and related technologies. -Exhibit strong proficiency in incident problem and request management processes with practical use of common IT service management tools in large organizations. -Apply advanced troubleshooting skills across operating systems databases and integrations that underpin modern Service Desk solutions within hybrid environments. -Show practical experience in documenting technical procedures knowledge base articles and operational runbooks that enable consistent high quality support delivery. -Display familiarity with industry standard frameworks for service management which guide structured handling of incidents changes and service levels. -Illustrate effective communication skills to interact with business stakeholders technical teams and support analysts ensuring clear expectations and outcomes. -Present experience working in hybrid work models managing onsite and remote collaboration tools that support distributed Service Desk operations. -Highlight exposure to enterprise security and compliance practices that influence application support decisions and user access controls. -Showcase experience with reporting and analytics tools used to track Service Desk performance trends and inform continuous improvement actions. -Emphasize ability to mentor and guide technical team members to enhance troubleshooting depth process adherence and overall support quality. 9. Job Location : Primary Location : MXJAGUAA01(ITMEX Guadalajara JA-Aviacion-COG) Alternate Location : NA NA Alternate Location 1 : NA NA 10. Job Type : Associate [65PM14] 11. Demand Requires Travel? : No 12. Certifications Required : Recommended certifications include ITIL Foundation certification and any recognized Service Management or Application Support certification.

Postúlate ahora

Refina tu búsqueda

associate service technician empleos

Advanced Technical Support Technician

Service&Repair Technician III

Maintenance Technician

Senior HVAC Technician

Cloud Desktop Support Technician, 3rd Shift (Remote LATAM)

Customer Care Specialist

Supervisor, Manufacturing 1

Maintenance Technician

Maintenance Technician I

Supervisor, Manufacturing

Tech Test Engineering

Senior Service Desk Agent

Senior Service Desk Agent night shift - Hybrid

Jr. Test Engineer.

Technical Service Engineer

HR Generalist

Asistente de Sistemas

Associate Commissioning Engineer

Related jobs to explore

Quiero recibir la alerta de empleo más reciente para associate service technician

Herramientas para candidatos

Herramientas para empresas

Explorar

Mantente conectado