20 publicaciones de empleo destacadas en service specialist i (¡Están contratando!)

Clinical Product Specialist
Insulet Corporation —Guadalajara, Jal.
- Incluye fines de semana
- Bilingüe
- Servicio al cliente
- Salesforce
Enterprise Solutions Specialist I (Sap functional support)
Jabil Circuit —Guadalajara, Jal.
- Tiempo completo
- CAD
- Inglés
- Experiencia en bases de datos
Sales Support Specialist (Korea)
Rijk Zwaan —City, Hgo.
- Correo electrónico
- Experiencia en ventas
- Inglés
- Licenciatura
14d
Document Control & Customer Service Specialist
Bosch Group —Monterrey, N. L.
- Tiempo completo
- Administración de personal
- Servicio al cliente
- ERP systems
Postulación rápida
Import/Export Specialist.
Medtronic —Tijuana, B.C.
- Tiempo completo
- Microsoft Excel
- Inglés
- Licenciatura
Sr. Quality Assurance Specialist Collections
DiDi Global —Cuauhtémoc, CDMX
- Inglés
- Licenciatura
- Negocios
9d
LA SR PAYROLL SPECIALIST
Rockwell Automation —Ciudad de México, CDMX
- Tiempo completo
- Inglés
- Licenciatura
- Mejora continua
- Vacaciones adicionales o permisos con goce de sueldo
Especialista en Cuentas por Pagar y Cobrar — Nivel Inicial
Uber Freight —Nuevo Laredo, Tamps.
- Bilingüe
- Microsoft Excel
- Inglés
Organizational Change Management Specialist
Takeda Pharmaceutical —Cuajimalpa, CDMX
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Seguro dental
- Seguro de la vista
Data Center Controls Tech, Controls Team
Amazon Data Services MX, S. de —Querétaro, Qro.
- Tiempo completo
- Inglés
- Licenciatura
PLC & Automation Engineer
Motherson —Puebla, Pue.
- Tiempo completo
- Licenciatura
- Disponible para viajar
Agilist Specialist
NTT Ltd —Guadalajara, Jal.
- Tiempo completo
- Azure
- Administración de personal
- Informática
Training Specialist - Independent Contractor
Diligent Corporation —Guadalajara, Jal.
- Administración de personal
- Disponible para viajar
- Presencial
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida
13d
Fraud Chargeback Specialist
DiDi Global —Cuauhtémoc, CDMX
- Inglés
- Investigación
- Herramientas manuales
Business Intelligence & Analytics Specialist
BSA-JLL - LaSalle Partners, MEX —Jalisco, Jal.
- Tiempo completo
- Azure
- Administración de personal
- Informática
Postulación rápida
Payroll Specialist
DiDi Global —Cuauhtémoc, CDMX
- Horas extra
- Inglés
- Licenciatura
- Negocios
2d
Middle & Back Office Vendor and Licensing Specialist
RS Americas —Monterrey, N. L.
- Administración de personal
- Inglés
- Licenciatura
14d
Jr Quality Assurance Specialist
DiDi Global —Cuauhtémoc, CDMX
- Microsoft Excel
- Microsoft Office
- Licenciatura
Enterprise Account Executive (US Market)
Revolut —Desde casa
- Home Office (Desde casa)
- Experiencia en ventas
- Disponible para viajar
- Negocios
8d
Workday Specialist I
Conde Nast —Ciudad de México, CDMX
- Tiempo completo
- Servicio al cliente
- Desarrollo de software

Quiero recibir la alerta de empleo más reciente para service specialist i

Al ingresar a tu cuenta, aceptas las Condiciones del servicio de SimplyHired y das tu consentimiento a nuestra Política de privacidad y Cookies.

Clinical Product Specialist

Insulet Corporation -
Guadalajara, Jal.

Postúlate ahora

Información del empleo

Tiempo completo

Cualificaciones

Bilingüe
Plurilingüe
Servicio al cliente
Salesforce
Inglés
Microsoft Office
Licenciatura

Descripción completa del empleo

Job Summary

The Clinical Product Specialist Level 1, Bilingual role will provide best in class clinically focused customer education and support via phone to assist in all points of the customer journey, to include onboarding, troubleshooting, and retaining customers on the Omnipod portfolio of products for both patients with Type 1 and Type 2 diabetes. 



Clinical Product Specialist Level I, Bilingual

Position Summary:

Responsibilities:

Answer incoming/outbound clinically related customer questions via phone in an empathetic manner.
Support all Omnipod portfolio customers who have completed onboarding or training to ensure first call resolution and retention.
Maintain clinical knowledge through provided learnings and trainings, to demonstrate a thorough product understanding and to provide within scope, accurate information, when responding to customer inquiries.
Demonstrate ability to navigate complex customer interactions using evidenced based clinical knowledge and assessment, to promote the benefits of insulin pump therapy and explain the operation and use to existing and new customers.
Ability to competently review and educate on diabetes data management reports within data management platforms/Omnipod products to gather insights and assist customer in HCP conversations and follow up.
Follow standardized workflows as defined by the organization, including fully documenting all customer interactions in Customer Relationship Management system and meet departmental service levels and KPIs.

Maintain compliance with HIPAA and other regulating bodies as required.

Ability to perform administrative duties on a timely basis.

Education & Experience:

Minimum Requirements:

Bachelors degree in a clinical field of study
2-3 years’ experience working in a clinical setting with patients required; working with patients with Type 1 and Type 2 diabetes is preferred
Bilingual skills, being proficient in both English and Spanish, required.

Experience communicating with a wide range of audiences.
Excellent customer service skills.
Strong interpersonal communications, both oral and written.
Self-starter who needs minimal direction; extremely flexible, with good business acumen.
Process-oriented and willing to take on new tasks.
Proficiency with computers, including Microsoft Suite and Salesforce.

Preferred Skills & Competencies:

Bilingual skills, being proficient in both English and Spanish, required.

Experience working with insulin pumps and continuous glucose monitoring systems, a plus.
Prior industry/commercial experience, preferred.
Experience with virtual or phone based clinical support or other relevant environment, a plus.
Experience providing assessment and troubleshooting via phone, preferred.

Physical Requirements:

Requires sitting and standing associated with a normal office environment.
Manual dexterity is needed for using a calculator and computer keyboard.

Additional Information:

This position requires in person, office work.
Holiday, evening, and/or weekend coverage may be necessary.

Bilingual skills, being proficient in both English and Spanish, required.

Location:

Onsite, Eligible for Hybrid Work

Insulet started in 2000 with an idea and a mission to enable our customers to enjoy simplicity, freedom and healthier lives through the use of our Omnipod® product platform. In the last two decades we have improved the lives of hundreds of thousands of patients by using innovative technology that is wearable, waterproof, and lifestyle accommodating.

We are looking for highly motivated, performance driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it!

Postúlate ahora

Refina tu búsqueda

service specialist i empleos

Clinical Product Specialist

Enterprise Solutions Specialist I (Sap functional support)

Sales Support Specialist (Korea)

Document Control & Customer Service Specialist

Import/Export Specialist.

Sr. Quality Assurance Specialist Collections

LA SR PAYROLL SPECIALIST

Especialista en Cuentas por Pagar y Cobrar — Nivel Inicial

Organizational Change Management Specialist

Data Center Controls Tech, Controls Team

PLC & Automation Engineer

Agilist Specialist

Training Specialist - Independent Contractor

Fraud Chargeback Specialist

Business Intelligence & Analytics Specialist

Payroll Specialist

Middle & Back Office Vendor and Licensing Specialist

Jr Quality Assurance Specialist

Enterprise Account Executive (US Market)

Workday Specialist I

Quiero recibir la alerta de empleo más reciente para service specialist i

Herramientas para candidatos

Herramientas para empresas

Explorar

Mantente conectado