20 publicaciones de empleo destacadas en customer satisfaction supervisor (¡Están contratando!)

Customer Service Representative Bi-Lingual - Mexico City
THE ZAMORA AMERICAS, INC. —San Jerónimo Lídice, CDMX
- Bilingüe
- Servicio al cliente
- Inglés
Technical Inside Sales Representative II
T.D. Williamson, Inc. —Tlalnepantla, Méx.
- Tiempo completo
- Microsoft Excel
- Experiencia en ventas
- Servicio al cliente
Supervisor de Compras
Eaton —Siglo XXI, Son.
- Bilingüe
- ERP systems
- Inglés
Supervisor de Almacén
NATIONAL PEN / PLUMA NACIONAL —Tijuana, B.C.
- Tiempo completo
- Microsoft Excel
- Oracle
- ERP systems
- Seguro de vida
Operation Business Unit Leader
Thermometrics México, S.A. de C.V. —Tijuana, B.C.
- Tiempo completo
- Administración de personal
- ERP systems
- Inglés
- Seguro de gastos médicos
- Seguro de vida
Pricing Supervisor Air & Ocean
CEVALogistics —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Excel
- Administración de personal
- Análisis de datos
Bilingual Quality Analyst Contact Center
Datamark, Inc. —Ciudad Juárez, Chih.
- $1 a $2 por año
- Tiempo completo
- Bilingüe
- Microsoft Excel
- Bachillerato
Postulación rápida
Production Supervisor 1st shift (Onsite)
Collins Aerospace —Mexicali, B.C.
- Tiempo completo
- Microsoft Excel
- Administración de personal
- ERP systems
2d
Lead Cust Exp Specialist
Honeywell —San Luis Potosí, S. L. P.
- Tiempo completo
- Microsoft Excel
- Oracle
- Licenciatura
7d
Technical Business Unit Coordinator
Jabil Circuit —Chihuahua, Chih.
- Tiempo completo
- Administración de personal
- ERP systems
- Experiencia en manufactura
Sales Support Supervisor Mexico
CEVALogistics —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Excel
- Administración de personal
- Experiencia en ventas
- Vacaciones adicionales o permisos con goce de sueldo
- Seguro de la vista
Front desk supervisor
FAIRMONT —Playa del Carmen, QRoo.
- Incluye fines de semana
- Administración de personal
- Servicio al cliente
- Inglés
Postulación rápida
Operations Manager
Vertiv —Mexicali, B.C.
- Correo electrónico
- Bilingüe
- Microsoft Word
- Microsoft Excel
Development Manager
Prologis —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Licenciatura
- Disponible para viajar
CUSTOMER SATISFACTION SUPERVISOR
Versigent —El Salto, Jal.
- Inglés
- Microsoft Office
- Liderazgo
Product Line Supervisor
Safran Aerosystems México, S. de R.L de C.V. —Mexicali, B.C.
- Tiempo completo
- Administración de personal
- ERP systems
- Inglés
Ground Station Manager
CEVALogistics —Zona Urbana Río Tijuana, B.C.
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Gerente de Producción
Safran Cabin —Tijuana, B.C.
- Tiempo completo
- ERP systems
- Inglés
- Microsoft Office
Continuous Improvement Supervisor
North American Production Sharing —Tijuana, B.C.
- Licenciatura
- Mejora continua
Postulación rápida
Customer Experience Associate
North American Production Sharing —Tijuana, B.C.
- Incluye fines de semana
- Servicio al cliente
- Inglés
- Microsoft Office
Postulación rápida

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Customer Service Representative Bi-Lingual - Mexico City

THE ZAMORA AMERICAS, INC.
San Jerónimo Lídice, CDMX

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Información del empleo

Cualificaciones

Bilingüe
Plurilingüe
Servicio al cliente
SAP
Cadena de suministro
Inglés
Bachillerato
Administración de pedidos

Descripción completa del empleo

At Zamora Company, we believe customer service is at the heart of our success. A strong Customer Service Representative not only builds customer loyalty but also strengthens our reputation and helps grow our brand.

JOB BRIEFING / RESUMEN DEL PUESTO

As a Customer Service Representative, you’ll be the voice and face of Zamora Company. You’ll interact directly with our customers, providing exceptional service, solving problems, and creating positive experiences. Our team members are known for being friendly, courteous, and professional — always putting the customer first.

In this role, you’ll:

Serve as the first point of contact for customer and consumer inquiries
Take personal ownership of each interaction, from start to finish
Handle non-scripted calls with confidence and care
Provide timely updates and support to both internal and external customers
Represent Zamora with a positive, solutions-focused attitude

We’re looking for someone who is proactive, enthusiastic, and passionate about helping others. The ideal candidate has strong communication skills, can multitask in a fast-paced environment, and takes pride in delivering exceptional service.

If you have previous customer service experience and thrive in an entrepreneurial, creative setting, we’d love to connect with you!

RESPONSABILIDADES / MAIN RESPONSIBILITIES:

Order Entry in SAP - Taking orders, verifying customer information, processing payments, and managing order fulfillment
Updating customer details, reviewing account history, resolving account discrepancies, and managing account changes
Engaging with customers in a positive manner, actively listening to their needs, and building rapport
Identifying complex problems that need further attention and transferring them to supervisors or relevant departments
Answering customer questions via phone, email, or chatting regarding products, services, account details, and billing
Asks the right questions that help uncover the root issue while keeping the customer comfortable and supported.
Actively listening to customer issues, investigating problems, offering solutions, and providing appropriate compensation when needed
Processing customer return requests, verifying eligibility, and facilitating exchange
Maintain company standards to ensure high-quality service
Build relationships with customers to ensure satisfaction
Attend required departmental meetings
Possess the ability to organize and keep a positive & productive work environment

REQUERIMIENTOS Y HABILIDADES / REQUIREMENTS & SKILLS:

High School Diploma
Proven experience as Customer Service
Critical Thinker
Excellent organization skills
Must be able to multi-task, prioritize and manage time effectively
Excellent verbal and written communication skills
Ability in problem-solving.
Ability to always remain professional and courteous with customers
Strong computer, telephone, and technology skills
Must be professional, organized, and friendly.
Must be self-motivated and able to work with minimal supervision.
Beverage alcohol experience/spirits industry experience preferred
Understanding of the Supply Chain
Bilingual Spanish and English proficiency
Proven experience working with cross-functional teams

***Please provide CV in English and in PDF format***

Zamora Company is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

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customer satisfaction supervisor empleos

Customer Service Representative Bi-Lingual - Mexico City

Technical Inside Sales Representative II

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Pricing Supervisor Air & Ocean

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Production Supervisor 1st shift (Onsite)

Lead Cust Exp Specialist

Technical Business Unit Coordinator

Sales Support Supervisor Mexico

Front desk supervisor

Operations Manager

Development Manager

CUSTOMER SATISFACTION SUPERVISOR

Product Line Supervisor

Ground Station Manager

Gerente de Producción

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Customer Experience Associate

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