20 publicaciones de empleo destacadas en customer satisfaction supervisor (¡Están contratando!)

Bilingual Operations Manager
Amigo Scale —Rosarito Centro, B.C.
- $5,000 a $5,500 por semana
- Tiempo completo
- Bilingüe
- CRM software
- Servicio al cliente
Postulación rápida
10h
Accounting Manager - Mexico remote
Proper —Desde casa
- Tiempo completo
- Home Office (Desde casa)
- Administración de personal
- Servicio al cliente
- Inglés
Postulación rápida
Customer Support Specialist
AMETEK, Inc. —Residencial Miraloma, Tamps.
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
8h
Bilingual Quality Analyst Contact Center
Datamark, Inc. —Ciudad Juárez, Chih.
- $1 a $2 por año
- Tiempo completo
- Bilingüe
- Microsoft Excel
- Bachillerato
Postulación rápida
Technical Inside Sales Representative II
T.D. Williamson, Inc. —Tlalnepantla, Méx.
- Tiempo completo
- Microsoft Excel
- Experiencia en ventas
- Servicio al cliente
Supervisor de Compras
Eaton —Siglo XXI, Son.
- Bilingüe
- ERP systems
- Inglés
Operation Business Unit Leader
Thermometrics México, S.A. de C.V. —Tijuana, B.C.
- Tiempo completo
- Administración de personal
- ERP systems
- Inglés
- Seguro de gastos médicos
- Seguro de vida
Pricing Supervisor Air & Ocean
CEVALogistics —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Excel
- Administración de personal
- Análisis de datos
Production Supervisor 1st shift (Onsite)
Collins Aerospace —Mexicali, B.C.
- Tiempo completo
- Microsoft Excel
- Administración de personal
- ERP systems
2d
Front desk supervisor
FAIRMONT —Playa del Carmen, QRoo.
- Incluye fines de semana
- Administración de personal
- Servicio al cliente
- Inglés
Postulación rápida
Sales Support Supervisor Mexico
CEVALogistics —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Excel
- Administración de personal
- Experiencia en ventas
- Vacaciones adicionales o permisos con goce de sueldo
- Seguro de la vista
Operations Manager
Vertiv —Mexicali, B.C.
- Correo electrónico
- Bilingüe
- Microsoft Word
- Microsoft Excel
Development Manager
Prologis —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Licenciatura
- Disponible para viajar
CUSTOMER SATISFACTION SUPERVISOR
Versigent —El Salto, Jal.
- Inglés
- Microsoft Office
- Liderazgo
Product Line Supervisor
Safran Aerosystems México, S. de R.L de C.V. —Mexicali, B.C.
- Tiempo completo
- Administración de personal
- ERP systems
- Inglés
Ground Station Manager
CEVALogistics —Zona Urbana Río Tijuana, B.C.
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Gerente de Producción
Safran Cabin —Tijuana, B.C.
- Tiempo completo
- ERP systems
- Inglés
- Microsoft Office
Customer Experience Associate
North American Production Sharing —Tijuana, B.C.
- Incluye fines de semana
- Servicio al cliente
- Inglés
- Microsoft Office
Postulación rápida
Continuous Improvement Supervisor
North American Production Sharing —Tijuana, B.C.
- Licenciatura
- Mejora continua
Postulación rápida
Agente Telefonico Bilingüe
Totum Talent —San Pedro Garza García, N. L.
- Bilingüe
- Servicio al cliente
- Sin necesidad de experiencia

Quiero recibir la alerta de empleo más reciente para customer satisfaction supervisor

Al ingresar a tu cuenta, aceptas las Condiciones del servicio de SimplyHired y das tu consentimiento a nuestra Política de privacidad y Cookies.

Bilingual Operations Manager

Amigo Scale
Rosarito Centro, B.C.

Postulación rápida

Información del empleo

Tiempo completo
$5,000 a $5,500 por semana
Hace 10 horas

Cualificaciones

Bilingüe
CRM software
Plurilingüe
Servicio al cliente
Centro de llamadas
Inglés
Microsoft Office
Liderazgo

Descripción completa del empleo

Position Summary

The Operations Manager is responsible for overseeing the daily operations of AmigoScale’s Rosarito office. This individual serves as the on-site leader, ensuring employees, clients, and office operations run smoothly while representing company leadership locally.

During AmigoScale’s startup phase, the Operations Manager will also perform Team Lead responsibilities, including coaching agents, monitoring performance, and supporting day-to-day customer service operations. As the company grows, additional leadership positions will be added, allowing the Operations Manager to focus on higher-level operational management.

Key Responsibilities

Operations

Manage all day-to-day office operations.
Open and close the office.
Ensure operational readiness each day.
Coordinate internet, equipment, maintenance, vendors, and office supplies.
Maintain a professional, organized workplace.
Submit daily and weekly operational reports to leadership.

Leadership

Serve as the primary on-site representative for AmigoScale.
Supervise customer service representatives.
Coach employees and conduct performance discussions.
Monitor attendance, punctuality, and schedule adherence.
Assist with disciplinary coaching when needed.
Foster a positive and accountable team culture.

Recruiting & Training

Assist with recruiting and interviewing candidates.
Coordinate onboarding for new hires.
Ensure new employees receive proper training and equipment.
Identify future leaders within the team.

Client Operations

Monitor KPIs, quality, productivity, and customer satisfaction.
Handle customer escalations when necessary.
Ensure client expectations and service-level agreements are met.
Communicate operational updates to leadership.

Administration

Maintain employee records and documentation.
Coordinate time-off requests and scheduling.
Help ensure payroll information is accurate and submitted on time.
Maintain confidentiality of employee and client information.

Qualifications

3+ years of customer service or call center experience.
At least 1–2 years of supervisory or leadership experience.
Fluent English and Spanish.
Strong communication, coaching, and organizational skills.
Comfortable working independently with minimal supervision.
Proficient with Google Workspace, Microsoft Office, and CRM software.
Reliable transportation to the Rosarito office.

Success in This Role

Employees are engaged, supported, and accountable.
Client expectations are consistently met.
The office operates efficiently, even when executive leadership is off-site.
Operational issues are identified early and resolved proactively.
The team is prepared to grow as AmigoScale expands.

Job Type: Full-time

Pay: $5,000.00 - $5,500.00 per week

Ability to commute/relocate:

22700, Rosarito Centro, B.C.: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

Do you understand under the team grows you may be acting as Operations Manager overseeing the site, and Team Lead capacity assisting the team.

Experience:

Supervisor : 1 year (Required)

Work Location: In person

Postulación rápida

Refina tu búsqueda

customer satisfaction supervisor empleos

Bilingual Operations Manager

Accounting Manager - Mexico remote

Customer Support Specialist

Bilingual Quality Analyst Contact Center

Technical Inside Sales Representative II

Supervisor de Compras

Operation Business Unit Leader

Pricing Supervisor Air & Ocean

Production Supervisor 1st shift (Onsite)

Front desk supervisor

Sales Support Supervisor Mexico

Operations Manager

Development Manager

CUSTOMER SATISFACTION SUPERVISOR

Product Line Supervisor

Ground Station Manager

Gerente de Producción

Customer Experience Associate

Continuous Improvement Supervisor

Agente Telefonico Bilingüe

Quiero recibir la alerta de empleo más reciente para customer satisfaction supervisor

Herramientas para candidatos

Herramientas para empresas

Explorar

Mantente conectado