20 publicaciones de empleo destacadas en tier 2 global team lead (¡Están contratando!)

Customer Success Manager, Mexico
Motive —City, Hgo.
- Bilingüe
- Experiencia en ventas
- Inglés
Enterprise Account Executive (US Market)
Revolut —Ciudad de México, CDMX
- Experiencia en ventas
- Disponible para viajar
- Negocios
12d
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The Chemours Company —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Inglés
- Licenciatura
6d
Design, Senior Analyst, Flex Creative
Salesforce —Ciudad de México, CDMX
- Tiempo completo
- Salesforce
- Inglés
Implementation / Onboarding Specialist Mexico
Base.com Brazil —Ciudad de México, CDMX
- Tiempo completo
- Trabajo híbrido
- Inglés
- Maestría
Postulación rápida
Supplier Process Engineer
Intuitive Surgical —Mexicali, B.C.
- CAD
- ERP systems
- Inglés
Analytics Senior Executive, GOC
WPP Media —Desde casa
- Home Office (Desde casa)
- Microsoft Powerpoint
- Microsoft Excel
- Administración de personal
- Vacaciones adicionales o permisos con goce de sueldo
- Seguro de vida
Buyer - Interior Trim
Stellantis —Ciudad de México
TS&A - Technology Strategy Consultant (MX)
Accenture —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Excel
- Administración de personal
- Oratoria
System Analyst II
Thermo Fisher Scientific —Tijuana, B.C.
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
5d
Strategy & Consulting - Global Network - Industry X - Asset Integrity & Reliability Consultant
Accenture —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Sr Buyer - Cockpit
Stellantis —Ciudad de México
Production Manager
Intuitive Surgical —Mexicali, B.C.
- Bilingüe
- Inglés
- Microsoft Office
Senior/Lead SAP MM Analyst
Mitel —Desde casa
- Tiempo completo
- Home Office (Desde casa)
- Experiencia en ventas
Implementation Specialist Mexico
Base.com Brazil —Ciudad de México, CDMX
- Tiempo completo
- Inglés
- Maestría
Postulación rápida
Senior Service Desk Agent
Teletrac Navman —Monterrey, N. L.
- Servicio al cliente
- Gestión de venta al por menor
Automotive Software Developer
Valeo —San Luis Potosí, S. L. P.
- Tiempo completo
- Administración de personal
- Inglés
- Licenciatura
Affiliate Marketing Executive for US & Canada market
Holafly —Desde casa
- Tiempo completo
- Home Office (Desde casa)
- Microsoft Excel
- Mercadotecnia
- Inglés
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida
Workcell Materials Manager
Jabil Circuit —Chihuahua, Chih.
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
5d
SRE Platform Engineer
GE Vernova —Querétaro, Qro.
- Tiempo completo
- Administración de personal
- Informática
- DevOps

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Customer Success Manager, Mexico

Motive -
City, Hgo.

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Información del empleo

Cualificaciones

Bilingüe
Plurilingüe
Experiencia en ventas
Experiencia en logística
Inglés

Descripción completa del empleo

Who we are:

Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.

Motive serves nearly 100,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.

Visit gomotive.com to learn more.

About the Role:

As a Customer Success Manager - Mexico, you will report to the Director, Customer Success, and be the face of Motive to our customers within Mexico. The CSM ensures that the customer achieves the agreed upon value as promised during the sale. You are accountable to the customer through their entire lifecycle. In addition, the CSM will collaborate with the Implementation Consultant through the rollout, and steer qualified leads to Account Executives to expand Motive’s revenue.

What You'll Do:

Own a book of business with existing customers for expansion and renewals
Ensure consistent retention of revenue and renewal of all accounts
Own adoption, training, and development of best practices
Maintain high levels of customer satisfaction and nurture client health
Identify paths for the customer to realize value from the entire Motive platform
Assist in troubleshooting and solving Tier 2 product support issues
Handle a large volume of email, chat, and phone conversations
Work with the sales team and Implementation Consultants to ensure a seamless handoff

What We're Looking For:

3+ years prior experience in a customer-facing role
2+ years prior experience as a CSM or equivalent (owning a renewal target)
Bilingual fluency in Spanish and English required
Ownership of revenue and renewals for a named book of business
Experience working with accounts based in both Mexico and US a plus
Ability to build and maintain relationships with clients and their key personnel
Receptive to feedback, willingness to learn and embrace continuous improvement
Resilient in capacity to deal with pressure and the demands of a fast-paced workplace
Ability to plan ahead and be resourceful
Strong sense of ownership for the product
Logistics experience is a big plus
Prior sales experience a plus

Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.

Please review our Candidate Privacy Notice here.

UK Candidate Privacy Notice here.

The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology.

All job postings are for existing vacancies. Please note; some interviews or new-hire training sessions may be held in person at one of our global offices.

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