20 publicaciones de empleo destacadas en citizen de mexico (¡Están contratando!)

Client Success Manager - Saas Company
MedTrainer, Inc. —Querétaro, Qro.
- Administración de personal
- Salesforce
- Inglés
Postulación rápida
8d
Senior Program Manager
SGI Global, LLC —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Microsoft Office
- Licenciatura
Postulación rápida
MS English & Humanities (One school year)
ASF —Ciudad de México, CDMX
- Bilingüe
- Inglés
- Educación
1d
Sr. Program Manager
Thomson Reuters —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Licenciatura
- Sin título de educación superior
Mid Backend Engineer (Java / Python)
Nexaminds —Desde casa
- Home Office (Desde casa)
- DevOps
- Java
- Mejora continua
Postulación rápida
1d
Elementary
Alberta Accredited International Schools —León, Gto.
- Tiempo completo
- Inglés
- Licenciatura
- Experiencia en enseñanza
Upper School Science Teacher
ASF —Ciudad de México, CDMX
- Bilingüe
- Inglés
- Educación
1d
Project Manager
Open Society Foundations —City, Hgo.
- Tiempo completo
- Administración de personal
- Seguro dental
- Vacaciones adicionales o permisos con goce de sueldo
6d
Partner Activation and Acceleration Specialist
Thomson Reuters —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Experiencia en ventas
- Mercadotecnia
Customer Service Specialist - Credentialing
MedTrainer, Inc. —Querétaro, Qro.
- Administración de personal
- Servicio al cliente
- Inglés
Postulación rápida
Distinguished Engineer
Capital One —Ciudad de México, CDMX
- Correo electrónico
- Azure
- Informática
- Java
Operations Officer
Open Society Foundations —City, Hgo.
- Tiempo completo
- Administración de personal
- Inglés
- Contratos
- Seguro dental
- Vacaciones adicionales o permisos con goce de sueldo
Data Platform Architect
Nexaminds —Ciudad de México, CDMX
- Home Office (Desde casa)
- Azure
- SQL
- Contratos
Postulación rápida
Sr. Customer Support Specialist - (Mexico/Remote)
Neumo Holdings LLC —Guadalajara, Jal.
- Tiempo completo
- Home Office (Desde casa)
- Salesforce
- Inglés
- SQL
Postulación rápida
2d
Senior Software Engineer (.NET / Fullstack)
Nexaminds —Guadalajara, Jal.
- Home Office (Desde casa)
- Azure
- Administración de personal
- Inglés
Postulación rápida
Sr Analyst - Growth and R&D Capabilities
Kraft Heinz Company —Ciudad de México, CDMX
- Administración de personal
- Informática
- Salesforce
Field Application Engineer
Teradyne —Zapopan, Jal.
- Inglés
- Java
- C++
Commodity Manager
Emerson —Nuevo León
- Tiempo completo
- Microsoft Excel
- Administración de personal
- Inglés
Client Support Specialist - Credentialing
MedTrainer, Inc. —Querétaro, Qro.
- Administración de personal
- Servicio al cliente
- Inglés
Postulación rápida
12d
SAP Young Professional
DYCSI —Desde casa
- Correo electrónico
- Trabajo híbrido
- Informática
- Inglés
- Experiencia en operaciones bancarias

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Client Success Manager - Saas Company

MedTrainer, Inc. -
Querétaro, Qro.

Postulación rápida

Información del empleo

Hace 8 días

Beneficios

Caja de ahorro

Cualificaciones

Administración de personal
Salesforce
Inglés
SaaS
Gestión de cuentas

Descripción completa del empleo

Company Description

MedTrainer is the only all-in-one compliance platform purpose-built for healthcare organizations, by healthcare professionals. For over 13 years, we have helped healthcare teams remain audit-ready and confident in their regulatory compliance through continuous innovation and deep industry expertise.

Our cloud-based platform unifies learning management, credentialing, and compliance into a single intelligent system designed to simplify complex healthcare operations. Powered by automation and AI-driven workflows, MedTrainer enables organizations to onboard faster, streamline processes, and scale efficiently while maintaining the highest standards of compliance and workforce readiness.

Job Description

About the Role

We are looking for a Client Success Manager to join our Client Success team. In this role, you will own relationships with a portfolio of core customers and ensure they achieve strong adoption, measurable value, and long-term success with our platform.

This is a hands-on role for someone who enjoys building relationships, proactively managing risk, and driving customer retention and growth in a SaaS environment.

What You'll Do

Own and manage relationships with a portfolio of core customers.
Act as the primary point of contact and trusted partner for your accounts.
Drive customer adoption and ensure clients achieve their desired outcomes.
Proactively identify churn risks and execute mitigation strategies.
Track and act on customer success metrics such as NPS, product usage, ROI, and retention.
Partner with internal teams to resolve customer needs and improve the overall experience.
Build long-term, value-driven relationships with customers.

Qualifications

Required Qualifications

2+ years of experience in Customer Success, Account Management, or a similar client-facing role.
Experience working in a SaaS environment.
Proven ownership of customer retention and adoption (not just support).
Strong communication skills (verbal and written).
Analytical mindset with the ability to interpret customer data and metrics.
Ability to manage multiple accounts and priorities in a fast-paced environment.
Proactive, customer-first approach to problem solving.

Nice to Have

Experience using CRM tools such as Salesforce.
Familiarity with Customer Success platforms (e.g., ChurnZero).
Experience working with metrics like NRR, churn, NPS, and usage data.
Customer Success–related certifications.

How Success Is Measured

Net Revenue Retention (NRR).
Customer satisfaction and NPS.
Product adoption and customer engagement.
Strength and longevity of customer relationships.

Compensation & Benefits

Strong career development opportunities
Company-paid major medical insurance
Savings Plan (Caja de Ahorro)
FREE Breakfast, Lunch, Drinks and Snacks
In-office Health Department
TotalPass - discounted access to gyms and studios
Hybrid scheme
Base Salary: $23,000 MXN
Variable Bonus: Up to $6,000 USD annually

Application Requirements

This is an on-site position in Querétaro, Mexico: Prol. Bernardo Quintana 300. Torre 57, Centro Sur, 76090.
We are only considering candidates who are Mexican citizens or legally authorized to work in Mexico, and currently reside within Querétaro or are willing to relocate.
Please attach your updated CV in English when applying.

At MedTrainer, every role contributes to building technology that supports safer, more efficient healthcare organizations. We value collaboration, ownership, and continuous improvement across all teams.

If you're excited to grow, make an impact, and be part of a mission-driven company, we encourage you to apply.

Postulación rápida

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Quiero recibir la alerta de empleo más reciente para citizen de mexico

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