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Delivery Manager

iCims -
Ciudad de México, CDMX

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Información del empleo

Tiempo completo

Beneficios

Seguro de la vista

Cualificaciones

Jira
Administración de personal
Informática
Inglés
Licenciatura
Mejora continua
Desarrollo de software
SaaS
Ciencia de los datos

Descripción completa del empleo

Mexico City, Mexico
Other
Full Time
Remote
6517

Job Overview

We are seeking a Delivery Manager with strong Technical Program/Product Management capabilities to lead end-to-end delivery of key product and platform initiatives. This role will operate at the intersection of product, engineering, and business, ensuring on-time delivery of committed roadmap items through strong planning, execution, and cross-functional leadership.

The ideal candidate should have a data-driven mindset, the ability to analyze work across teams, and proven experience driving predictable, high availability delivery in agile environments.

About Us

ICIMS is a leading enterprise hiring platform that combines the scale and reliability of enterprise software with the transformative power of AI. Thousands of organizations across more than 200 countries and territories trust ICIMS to find and hire the people who shape their future and drive their business forward. Powered by insights from billions of hiring interactions, continuous AI innovation, and a highly extensible platform, ICIMS helps organizations turn talent acquisition into a competitive advantage. For more than 25 years, ICIMS has delivered end-to-end hiring solutions that improve recruiting efficiency, reduce costs and create exceptional candidate experiences.

ICIMS helps solve one of the biggest challenges businesses face today: building a workforce that can adapt, scale, and perform in an increasingly competitive and unpredictable talent market. We uniquely do that by combining enterprise-grade hiring technology, AI-powered insights and automation, and connected talent experiences to help organizations improve hiring outcomes while driving measurable impact.

Responsibilities

Delivery & Execution Leadership

Own end-to-end delivery of roadmap commitments, ensuring milestones are met on time and within scope

Translate product roadmap into clear execution plans, timelines, and deliverables

Drive predictable delivery through sprint execution, dependency management, and release planning

Ensure alignment across teams to deliver customer value with high quality and operational excellence

Program & TPM Capabilities

Lead program planning, roadmap execution, cross-team coordination and ceremonies

Identify and manage dependencies, risks, and bottlenecks, driving proactive resolution

Facilitate technical and delivery discussions, balancing scope, timelines, and quality trade-offs

Use data and metrics to analyze work, track progress, and improve delivery efficiency

Work Analysis & Optimization

Analyze backlog, capacity, and team throughput to ensure realistic planning and commitment integrity

Continuously assess delivery health using KPIs (velocity, cycle time, predictability, defects, etc.)

Drive root cause analysis for delays or misses and implement corrective actions

Enable continuous improvement of delivery processes and team performance

Stakeholder & Communication Management

Partner closely with Product Managers, Product Owners, Engineering, and Design to align on priorities and execution plans

Provide clear, data-driven status updates to leadership and stakeholders

Establish strong governance, reporting, and communication cadences following ICIMS ways of working

Ensure transparency on risks, trade-offs, and delivery timelines

Team Enablement & Agile Excellence

Coach and enable teams to adopt agile best practices and improve execution maturity

Remove impediments and create an environment for high-performing, self-organizing teams

Foster collaboration, accountability, and continuous delivery mindset

Drive standardization and consistency in delivery practices across teams

Qualifications

5+ years of experience in Delivery Management, Technical Program Management, or similar roles

Strong experience managing complex, cross-functional programs in product/engineering organizations

Proven ability to drive on-time delivery of committed roadmap items

Solid understanding of software development lifecycle (SDLC) and agile methodologies

Strong analytical skills with experience using delivery metrics and reporting tools

Excellent communication and stakeholder management skills

Technical foundation with ability to engage effectively with engineering teams

Professional proficiency in English (written and verbal)
Bachelor's degree in data science, computer Science, Engineering, or a related technical discipline, or equivalent practical experience.

Preferred

Experience in product-led or SaaS organizations

Familiarity with tools like Jira, Aha or similar

Experience driving process transformation and delivery standardization

Exposure to data-driven or AI/ML initiatives (nice to have)
Professional project certification is advantageous but not required

EEO Statement

iCIMS is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at iCIMS.

We are proud to be an equal opportunity and affirmative action employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at [email protected].

Compensation and Benefits

Direct employment with full legal benefits
Major medical insurance including dental, vision, and travel coverage
100% remote work
18 days of vacation
English Lessons

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