Location:
Zapopan, JAL, MX, 45222
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Requisition ID: 19096
IGT, where innovation meets entertainment on a global scale! From the casino floor to your mobile screen, we deliver thrilling, responsible, and unforgettable gaming experiences—powered by world‑class content, strong technical and commercial capabilities and nurtured by a culture of collaboration, accountability, and ownership.
Whether it’s spinning reels, placing bets, or enabling secure payments, we turn innovation into impact through disciplined execution and long‑term value creation. With a team of over 6,000 employees across 30+ countries and products delivered in more than 100 jurisdictions worldwide, we operate at scale while staying closely connected to costumers we serve. If you’re ready to bring your talent to a team shaping the future of entertainment, your next big move starts here - www.igt.com.
Responsibilities
IGT is the global leader in the design, development, manufacturing, distribution, and sales of computerized gaming equipment, software, and network systems. We are driven to be innovative – developing and delivering award-winning products and technology. Innovative thinking, career development, and the freedom to express new ideas in a casual environment create the dynamic IGT culture. The manufacturing operations environment at IGT is fast-paced and often challenging. IGT is currently accepting resumes for the role of IGT Operations Coordinator. The Operations Coordinator is a front-line position, reporting to the area Supervisor. This position supports the resolution of issues related to the logistics of material movement, and production flow through collaboration with numerous cross-functional departments.
Oversees and coordinates staffing assignments in specified area(s) and assists the supervisor with direction of employees to meet daily goals.
Solves problems in resourceful ways by taking immediate action and participating in the identification of root causes
Ensures accurate and efficient material and production flow to meet established schedules
Recognizes changes from routine practices and takes appropriate next steps utilizing critical thinking skills
Motivates, trains and mentors less experienced employees to achieve department goals. This may include training of cross-functional employees on the procedures and processes of the assigned area
Supports the activities of the area assigned to follow approved policies and applicable procedures
Compiles area metrics, reports, and performance levels as required. This may include reporting to higher level Manufacturing Management
Analyze/research documentation to identify root causes for problems and communicate findings to the supervisor with suggestions to resolve the issues.
Track, monitor and report on backlog-Monitor and utilize Manufacturing Information System (MIS), MATRIX and/or databases required to perform daily activities in and around manufacturing.
Create and monitor Serena cases and expedite to appropriate areas for issue resolution-Utilize SAP
Provide input to the supervisor for process improvements and measure the effectiveness of the changes.
Provide support to all employees in the area to ensure they are equipped with all tools, training and documentation to perform their tasks.
Expedite material returns/reconciliation daily.
Qualifications
2 to 3 years previous experience in a manufacturing or logistics environment preferred
High School diploma or equivalent, Associates degree preferred.
Must place a high priority on attendance and punctuality
Must have experience with most MS Office products (Word, Excel, Visio, PowerPoint, Outlook etc.)
Experience with Issue Tracking Software/database and Enterprise Resource Systems (e.g. Serena and SAP) are preferred.
Ability to critically think about and analyze issues for resolution and articulate ideas to ensure clear understanding
Ability to create, foster and maintain positive working relationships and exhibit patience and understanding. Must exhibit a professional and courteous demeanor
Ability to communicate clearly in oral, written and electronic formats with all levels of employees, including top tier management, if necessary
Ability to adapt to an ever-changing environment and exhibit professionalism in the face of adversity
Must be able to pass a security investigation
Keys to Success
- Building collaborative relationships
- Decision making
- Drive results
- Foster innovation
- Personal energy
- Self-leadership
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IGT is committed to fostering a diverse, equitable, and inclusive workplace that reflects the global communities and customers we serve. We strive to create an environment where all employees feel valued, respected, and empowered.
IGT is an equal opportunity employer. We provide equal employment opportunities to all applicants and employees without regard to race, color, religion or belief, sex, sexual orientation, gender identity, age, national origin, disability, or any other characteristic protected by applicable law. This commitment applies to all employment practices, including recruitment, hiring, promotion, compensation, benefits, training, and termination.
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
