No Relocation Assistance Offered
Job Number #174888 - Del.Miguel Hidalgo, Mexico City, Mexico
Who We Are
Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specialising in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!
Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.
Collection and Coding Analyst
Location: Mexico City
Colgate-Palmolive is seeking a Collection and Coding Analyst to join our Hub in Mexico City as a critical financial bridge within our global Order-to-Cash cycle. Reporting to the Junior Team Lead, you will ensure the end-to-end financial integrity and accuracy of the United States Accounts Receivable ledger by securing customer payment remittances and precisely codifying commercial and operational deductions. Joining our dynamic Finance team, you will have a direct impact on North American working capital optimization and cash flow efficiency while partnering with global stakeholders to advance our purpose to Make More Smiles.
Responsibilities
Remittance Management & Strategic Coding: Secure, monitor, and meticulously categorize customer payment documentation, analyzing short payments to ensure accurate classification into Gross-to-Net (GTN) or Supply Chain/Logistics categories
Proactive Collections & Dispute Resolution: Engage directly with US customers to retrieve missing remittance details, maintaining rigorous audit trails to achieve first-contact resolution of payment variances
Cross-Functional Collaboration: Serve as the operational bridge between local and regional functions, collaborating with US Sales, Logistics, and Local Finance teams to validate or dispute deductions, and escalating complex issues to Senior Analysts
Financial Reporting & Analytics: Generate and analyze periodic reports on unapplied cash, aging balances, and deduction trends to identify portfolio risks and eliminate cash leakage
Portfolio Account Maintenance: Execute complex portfolio actions—including customer refunds, debit/credit offsets, and non-sufficient funds (NSF) reversals—for both high-tier and standard US accounts
Required Qualifications
Bachelor’s Degree in Accounting, Finance, Economics, Business Administration, or a related field (Completed or actively in progress)
Advanced professional fluency in written and oral Business English
2+ years of experience within an Order-to-Cash (O2C), Accounts Receivable, or General Accounting function
Operational proficiency in SAP, specifically within FI-AR modules for data extraction, transaction clearing, and sub-ledger analysis
Preferred Qualifications
Advanced command of Microsoft Excel (including VLOOKUPs and Pivot Tables) and Google Workspace enterprise suites
Proven negotiation skills with the ability to manage complex customer interactions and influence positive payment behaviors
Strong analytical mindset with a data-driven approach to root-cause problem solving
Ability to work effectively under tight financial close deadlines in a fast-paced environment
Our Commitment to Inclusion
Our journey begins with our people—developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.
Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.
Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.
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