11 publicaciones de empleo destacadas de call center representative en cuajimalpa, dif (¡Están contratando!)

IT Technical Support Representative (Mexico)
Compass Experience Labs —Álvaro Obregón, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Servicio al cliente
- Inglés
- C++
Postulación rápida
Business Development Representative, US
Innovamat —Ciudad de México, CDMX
- Tiempo completo
- Experiencia en ventas
- Salesforce
- Inglés
- Seguro dental
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida
Territory Manager / Territory Representative JSS - San Luis Potosí
Milwaukee LATAM —Miguel Hidalgo, CDMX
- Tiempo completo
- Experiencia en ventas
- Microsoft Office
- Licenciatura
Outbound Sales Development Representative (LATAM)
StemWave —Venustiano Carranza, CDMX
- Incluye fines de semana
- Home Office (Desde casa)
Feasibility Strategy Analytics Lead (Sponsor dedicated) - Argentina, Brazil and Mexico Home Based
サイネオス・ヘルス —Tlalnepantla, Méx.
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Sales Development Representative EVT - Publicación vencida
BRIVÉ SOLUCIONES —San Rafael, CDMX
- $8,000 por mes
- Tiempo completo
Senior Representative, Sales
EVO Payments Mexico, S. de R.L. de C.V. —Álvaro Obregón, CDMX
- Experiencia en ventas
- ERP systems
- Inglés
Postulación rápida
Quality Control Specialist I
EVO Payments Mexico, S. de R.L. de C.V. —Cuajimalpa, CDMX
- Bachillerato
- Control de calidad
Postulación rápida
Bilingual Customer Service Representative
Law Office Of Vivian Szawarc —Cuauhtémoc, CDMX
- $9,000 a $19,000 por mes
- Tiempo completo
- Bilingüe
- Servicio al cliente
- Inglés
Postulación rápida
1d
B2B SDR executive
Doctoralia Mexico —Ciudad de México, CDMX
- Tiempo completo
- Trabajo híbrido
- Experiencia en ventas
- Salesforce
- Habilidades de comunicación
Postulación rápida
1d
Senior Representative, Telesales Ventas
EVO Payments Mexico, S. de R.L. de C.V. —Ciudad de México, CDMX
- Contacto por teléfono
- Experiencia en ventas
- ERP systems
- Inglés
Postulación rápida
1d

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IT Technical Support Representative (Mexico)

Compass Experience Labs -
Álvaro Obregón, CDMX

Postulación rápida

Información del empleo

Tiempo completo

Cualificaciones

Servicio al cliente
Inglés
.NET
C++
POS
Seguridad
Habilidades de comunicación

Descripción completa del empleo

MEET COMPASS

We are a full service BPO that partners with brands to power growth through exceptional customer experience. Our founders were trailblazers in the eComm industry. When they couldn’t find a customer service partner that was as innovative as they were, they built it. Many companies view their customer care as a cost center, but we believe it can be so much more! If you delight the customer, listen to their feedback, and use their insights to gather data about products and offerings, customer care can have a strategic role in growing a business.

Role Expectations

Act as the primary point of contact for U.S.-based employees of a Quick Service Mexican Grill, providing technical support for store devices (POS systems, hardware, printers, scanners), network troubleshooting, and all company systems.
Perform remote troubleshooting through diagnostic techniques and pertinent questions
Documents incidents and resolutions and provides updates to the knowledge base where applicable
Provide excellent customer service to internal team members (inbound voice calls & backoffice offline work) while troubleshooting & resolving issues within scope & procedures.

Technology Requirements

A licensed Windows computer with a serial number is the only computer we will accept for this position. We do not allow customized or jailbroken homemade devices.
Applicants must have strong wired internet connection to support systems and possess a Windows Computer with a working webcam.
All agents must have a working camera to be used during training sessions and 1:1 conversation.
Agents must have a working headset with a microphone, speakers are not permitted for us while on calls.
Agents must be willing to have Crowdstrike be installed in their personal computer/laptop
All agents will be required to install third-party software in order to run the screen capture module:
- Screen Capture Module l Microsoft Windows Installer 2.0 or later. l Microsoft Visual C++ 2019 Redistributable 32-bit. l Microsoft .NET Framework 4.6.2or 4.7.x
All agents will be required to download DUO Mobile on their mobile phones for multi-factor authentication.
Download speed must be at least 25 MBPS with latency (RTT) of <200ms.
Processor: Intel Core i5 with 500 GB HDD / AMD Ryzen 5
RAM: 16 GB

Qualifications

1-2 years of at least Tech Level 2 experience within BPO setting, IT service desk experience is a plus
Strong technical proficiency in hardware and networking
Good understanding of security best practices in a regulated business.
Experience with network troubleshooting tools such as Prisma, Fusion, New Era, PuTTY, Switch, IP Calculator, CMC, etc is highly preferred
Experience in POS troubleshooting is an edge, ALOHA experience is a plus
Exceptional English communication skills (written and spoken)

Benefits:

A fully remote work environment
This is currently a contract position, offering competitive wages
Comprehensive training on our products and services.
Career development opportunities, including internal promotions.
A positive and growing work culture that values diversity and inclusivity.

If you possess a compassionate nature, thrive in a customer-centric role, and have a passion for assisting others, we encourage you to apply.

Postulación rápida

Refina tu búsqueda

call center representative empleos en cuajimalpa, dif

IT Technical Support Representative (Mexico)

Business Development Representative, US

Territory Manager / Territory Representative JSS - San Luis Potosí

Outbound Sales Development Representative (LATAM)

Feasibility Strategy Analytics Lead (Sponsor dedicated) - Argentina, Brazil and Mexico Home Based

Sales Development Representative EVT - Publicación vencida

Senior Representative, Sales

Quality Control Specialist I

Bilingual Customer Service Representative

B2B SDR executive

Senior Representative, Telesales Ventas

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