20 publicaciones de empleo destacadas en it engineer (¡Están contratando!)

Support Engineer
Converge Insurance —Desde casa
- Tiempo completo
- Home Office (Desde casa)
- Informática
- Experiencia en bases de datos
- Licenciatura
Postulación rápida
IT Support
Quattris Global —Guadalajara, Jal.
- $14,703.49 a $25,838.59 por mes
- Medio tiempo
- Administración de personal
Postulación rápida
Support Engineering Specialist
Hewlett Packard Enterprise —Ciudad de México, CDMX
- Tiempo completo
- DevOps
- Inglés
- Maestría
Technical Support Analyst L1
TD Synnex —Benito Juárez, CDMX
- Tiempo completo
- Servicio al cliente
- Inglés
- Habilidades de comunicación
IT Support Specialist
TCA Software Solutions —Hermosillo, Son.
- Azure
- Informática
- SQL
Technical Account Manager
Motive —City, Hgo.
- Administración de personal
- Informática
- Inglés
Technical Support Engineer 2 (Mexico City)
Datadog —Ciudad de México, CDMX
- Incluye fines de semana
- Inglés
- Linux
- Plan de adquisición de acciones empresariales
Postulación rápida
Customer Success Engineer
CommandLink —Desde casa
- Tiempo completo
- Home Office (Desde casa)
- Experiencia en ventas
- Reclutamiento
Postulación rápida
12d
Engineer (Field Services)
Petco —Querétaro, Qro.
- Tiempo completo
- Licenciatura
- Vacaciones adicionales o permisos con goce de sueldo
Senior Administrator - Desk Side Services, AMT Asset Management Software
HCLTech —Álvaro Obregón, CDMX
- Servicio al cliente
- Experiencia en manufactura
6d
Advanced Technical Support Technician ( Portuguese )
Cognizant —Guadalajara, Jal.
- Tiempo completo
- Trabajo híbrido
- Administración de personal
- Experiencia en bases de datos
- Mejora continua
6d
Workplace Engineer
FLSmidth, Inc. —Monterrey, N. L.
- Incluye fines de semana
- Administración de personal
- Inglés
- Sin título de educación superior
OT Support Engineer
Copeland —Ciudad Juárez, Chih.
- Tiempo completo
- Azure
- Administración de personal
- PMP
8d
Senior Technical Account Manager
Trustonic —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Azure
- Administración de personal
- Inglés
Postulación rápida
Application Support Engineer
Accenture —Monterrey, N. L.
- Tiempo completo
- Licenciatura
- Desarrollo de software
- Habilidades de comunicación
- Seguro de vida
End User Techonlogy Analyst
Apex Group —City, Hgo.
- Tiempo completo
- Inglés
- Microsoft Office
- Habilidades de comunicación
Digital Solutions Service & Support Engineer, Americas - Silao, MEX
Trelleborg Group —Silao, Gto.
- Azure
- Informática
- ERP systems
11d
Fieldservices Engineer
Cognizant —Monterrey, N. L.
- Tiempo completo
- Administración de personal
- Capacitación
IS Trainee
Valeo —San Luis Potosí, S. L. P.
- Informática
- Mantenimiento
- Microsoft Office
9h
Java L2/L3 Support
Capgemini Sogeti —Aguascalientes, Ags.
- Bilingüe
- Inglés
- Java

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Support Engineer

Converge Insurance
Desde casa

Postulación rápida

Información del empleo

Tiempo completo

Cualificaciones

Jira
Informática
Riesgos de préstamos
Git
Experiencia en bases de datos
Docker
Licenciatura
Neo4j
Recursos humanos
GraphQL
SaaS
Python

Descripción completa del empleo

About Converge

Converge fuses cyber insurance security and technology to provide businesses with clear, confident cyber protection. Deploying a proprietary data ecosystem underpinned by expert underwriting, it provides risk solutions that deliver high value strategies with improved outcomes. Our team is composed of top-tier professionals across underwriting, technology, and claims who share a passion for driving the future of cyber risk management.

About the Role:

In this technical role, you will be part of the Converge Engineering team. You will mange our support queue, develop & maintain Python scripts to import & export customer data, triage customer issues, and make sure we are adhere to our SLA. You will be reporting to the Head of Engineering.

Responsibilities:

Manage our Jira support help desk, and ensure SLAs are met
Build and continuously improve the support processes
Develop & maintain Python scripts
Manage support requests for customers across different time zones within the US
Triage customer issues by checking logs, running simple database queries
Perform root cause analysis for production errors and recommend improvements
Work with different team members and stakeholders representing all areas of the business
Regularly prepare and present content to stakeholders within Converge

Qualifications:

3+ years supporting SaaS platforms
Proficiency with Docker Containers
Experience with the AWS PaaS, including but not limited to…
- VPC
- CloudFront, API Gateway & ALB
- Cognito
- MWAA
- ECR & ECS Fargate
Proficiency with Datadog
Working knowledge of databases. Knowledge of GraphDBs, Neo4j & Cypher is a huge plus.
Proficiency using APIs. GraphQL is a huge plus.
Proficient understanding of version control best practices using Git

Education and Experience:

Bachelor's degree in Computer Science or equivalent.
5+ years of related work experience.

Physical Requirements:

Prolonged periods sitting at a desk and working on a computer.

Must be able to lift up to 15 pounds at times.

The Company is an equal opportunity employer. It is the practice of the Company to recruit, hire and promote without regard to race, religion, color, national origin, sex, disability, age, pregnancy, sexual orientations, marital status, military status, or any other characteristic protected by law. Decisions on employment are solely based on an individual's qualifications for the position being filled.

During the recruitment process, reasonable accommodations for disabilities are available upon request. If contacted for an interview, please inform the Recruiter/HR Professional of the accommodation needed.

Postulación rápida

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Customer Success Engineer

Engineer (Field Services)

Senior Administrator - Desk Side Services, AMT Asset Management Software

Advanced Technical Support Technician ( Portuguese )

Workplace Engineer

OT Support Engineer

Senior Technical Account Manager

Application Support Engineer

End User Techonlogy Analyst

Digital Solutions Service & Support Engineer, Americas - Silao, MEX

Fieldservices Engineer

IS Trainee

Java L2/L3 Support

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