20 publicaciones de empleo destacadas en day travel group (¡Están contratando!)

Technical Support Representative
Peek —Ciudad de México, CDMX
- Incluye fines de semana
- Home Office (Desde casa)
- Servicio al cliente
- Salesforce
- Inglés
9d
CUSTOMER SERVICE SPECIALIST II
TE Connectivity —Tlalnepantla, Mor.
- Servicio al cliente
- Salesforce
- Inglés
- Plan de adquisición de acciones empresariales
HR Business Partner I - Trilingual
Park Place Tech S. de R.L. de C.V. —Ciudad de México, CDMX
- Trabajo híbrido
- Administración de personal
- Inglés
- Licenciatura
Managing Consultant, Advisors & Consulting Services, Marketing Services
Mastercard —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Excel
- Administración de personal
9d
Visual Merchandiser LATAM
Ermenegildo Zegna —Ciudad de México
- Disponible para viajar
- Gestión de venta al por menor
Postulación rápida
13d
Lead, Recruiter
Royal Caribbean Group —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
(MX) - Business Development Manager
Mapal Group —Ciudad de México, CDMX
- Tiempo completo
- Trabajo híbrido
- Bachillerato
Postulación rápida
Assistant Media Manager
General Motors —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Powerpoint
- Mercadotecnia
- Inglés
6d
Reservations Manager
Hilton —Tulum, QRoo.
- Tiempo completo
APM/PM/Sr PM GCS
Thermo Fisher Scientific —Desde casa
- Tiempo completo
- Home Office (Desde casa)
- Servicio al cliente
- Inglés
- Microsoft Office
Associate Account Manager - Central Queue
OpenTable —Ciudad de México, CDMX
- Administración de personal
- Análisis de datos
- Licenciatura
- Seguro dental
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida
Manager, Business Development
Authentic Brands Group —Ciudad de México, CDMX
- Administración de personal
- Experiencia en ventas
- Apertura de nuevos negocios
Postulación rápida
Associate Marketing Manager
Terumo —Ciudad de México, CDMX
- Experiencia en ventas
- Mercadotecnia
- Salesforce
Business Development Executive, Mexico
SiteMinder —Ciudad de México, CDMX
- Tiempo completo
- Trabajo híbrido
- Administración de personal
- Experiencia en ventas
- Inglés
Manager, Recruitment
Royal Caribbean Group —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Junior Account Manager, NORAM
RateHawk —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Administración de personal
- Inglés
- Licenciatura
Postulación rápida
23h
Administrative Assistant
HP —Tlaquepaque, Jal.
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
3d
LATAM Government Affairs Director
Solventum —Ciudad de México, CDMX
- Tiempo completo
- Disponibilidad para viajar hasta un 50 %
- Experiencia en ventas
- Inglés
AI Builder, Emerging Talent
Salesforce —Ciudad de México, CDMX
- Tiempo completo
- Disponibilidad para viajar hasta un 50 %
- Experiencia en ventas
- Salesforce
Sales Order Specialist III
BMC Software —Guadalajara, Jal.
- Microsoft Office
- Bachillerato
- Licenciatura

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Technical Support Representative

Peek -
Ciudad de México, CDMX

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Información del empleo

Tiempo completo
Hace 9 días

Cualificaciones

Jira
Servicio al cliente
Salesforce
Slack
Inglés
Mecanografía
SaaS

Descripción completa del empleo

Peek is the operating system powering the experiences industry - from museums and attractions to tours and activities. With over $7B in bookings, Peek’s AI-powered platform has helped thousands of merchants to increase revenues, save time, and deliver seamless guest experiences. Customers include MoMA, Whitney Museum, Seattle Aquarium, Bryant Park & Looping Group. The company has raised over $150 million from institutional investors Westcap, Goldman Sachs, and SpringCoast Partners. Learn more at www.peek.com.

As a remote-first company recognized by Forbes as one of America's Best Startup Employers and by Built In as a 2025 and 2026 Best Place to Work, we are a global team of "Peeksters" who "Obsess Over Our Customers," "Accomplish Big Things," "Collaborate With Purpose," and "Get Better Every Day.

The Role:

Peek is hiring a friendly, passionate, and self-motivated Partner Support Representative to help our activity partners grow their businesses using Peek’s SaaS platform PeekPro. The Partner Support Representative acts as the first line of defense for product questions and technical troubleshooting.

The ideal candidate adapts well to a fast-paced environment, provides a high degree of professional responsiveness and follow-up to our existing and potential partners, and demonstrates strong problem-solving skills. The Partner Support Associate will work in unison with other Support team members, as well as provide information reviewed by our Product and Engineering teams as they work to improve PeekPro. This full-time role is entirely remote and will report to a Team Lead in the United States.

Our collaborative and rapidly evolving team will rely on the Associate to make our partners’ day by solving issues completely, quickly, and correctly.

Responsibilities:

Follow-up and see through resolutions on customer inquiries across channels, including phone calls, emails, and Helpdesk requests, while maintaining a high customer satisfaction rating.
Craft informative, timely, and instructional messages in response to product- and tech-related queries.
Active participant in team meetings and in assisting other colleagues across the company.
Represent the voice of our customers internally at Peek by sharing customer feedback using Zendesk processes.
Learn Peek’s rapidly evolving products; contribute suggestions from your built experience on updating our Helpdesk and templates to keep pace with these changes.
Meet monthly Items per month, CSat and QA minimums and develop consistent performance.

Skills you already have:

2+ years of experience in customer service and/or technical support
Full-time availability; Ability to work 5 consecutive days (possible schedule to include weekend day)
Excellent English written, oral, and interpersonal communication skills (minimum 50 WPM on typing exam)
Natural enthusiasm for helping people solve technical problems
Patience and ability to troubleshoot and teach new software to non-tech-savvy operator partners.
Ability to work in a dynamic environment without skipping a beat.
Must be punctual and reliable.
Strong deductive reasoning skills, with an ability to uproot the cause of a reported issue.
Discretion in handling potentially sensitive information about a partner, partner’s account, or business.
Consistent and dependable WiFi in a personal workspace that allows for distraction-free environment.

Nice to haves:

Spanish language fluency
Interest in the travel/tourism industry
Experience working within Zendesk or other support tooling
Experience working with Salesforce, JIRA, Slack, and/or G-Suite

Compensation:

$20.800 MXP gross monthly salary
Health Coverage through Allianz

Our Customer Support team is available during the following hours: Mon - Fri 8 am to 11 pm; Saturday 9 am to 8 pm; Sunday 10 am to 8 pm (All Times are Eastern Time). A 5-day schedule will be assigned after training.

Peek Travel Inc. is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, disability, or other legally protected status.

If you are unable to apply due to incompatible assistive technology or a disability, please contact us at [email protected]. We will make every effort to respond to your request for disability assistance as soon as possible.

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day travel group empleos

Technical Support Representative

CUSTOMER SERVICE SPECIALIST II

HR Business Partner I - Trilingual

Managing Consultant, Advisors & Consulting Services, Marketing Services

Visual Merchandiser LATAM

Lead, Recruiter

(MX) - Business Development Manager

Assistant Media Manager

Reservations Manager

APM/PM/Sr PM GCS

Associate Account Manager - Central Queue

Manager, Business Development

Associate Marketing Manager

Business Development Executive, Mexico

Manager, Recruitment

Junior Account Manager, NORAM

Administrative Assistant

LATAM Government Affairs Director

AI Builder, Emerging Talent

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Quiero recibir la alerta de empleo más reciente para day travel group

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