20 publicaciones de empleo destacadas en mobile security (¡Están contratando!)

Player Support Agent
TransPerfect —Ciudad de México, CDMX
- Tiempo completo
- Salesforce
- Inglés
- Licenciatura
Postulación rápida
4d
Senior Mobile Software Engineer | Contractor
Very LLC —Desde casa
- Tiempo completo
- Home Office (Desde casa)
- Administración de personal
- Informática
- DevOps
Postulación rápida
Mobile Tech Lead (iOS & Android)
Capgemini —Aguascalientes, Ags.
- Java
- JavaScript
- Experiencia en operaciones bancarias
Coordinador de infraestructura y operación TI
Idoneus Talent —Puebla, Pue.
- $60,000 a $70,000 por mes
- Tiempo completo
- Trabajo híbrido
- Informática
- Ingeniería
- Inglés
Postulación rápida
Claims Analyst
Assurant —Ciudad de México, CDMX
- Tiempo completo
- Trabajo híbrido
- Microsoft Excel
- Capacidad analítica
- Licenciatura
Flutter Mobile Senior Developer
Capgemini —Aguascalientes, Ags.
- Bilingüe
- Administración de personal
- Inglés
Senior Red Team Security Consultant, Mandiant (English)
Google —Desde casa
- Home Office (Desde casa)
- Informática
- Inglés
- Licenciatura
11d
Home Security Specialist (FR-ENG)
TELUS Digital —Santa Tecla, Coah.
- Incluye fines de semana
- Bilingüe
- Administración de personal
- Experiencia en ventas
Field Sales Representative, Cloud Public Sector (English, Spanish)
Google —Ciudad de México, CDMX
- Experiencia en ventas
- Inglés
- Licenciatura
IP Optical Sales Engineer
Ribbon Communications —Ciudad de México, CDMX
- Tiempo completo
- Inglés
- Licenciatura
- Negocios
Senior Endpoint Engineer
EPAM Systems, Inc. —Desde casa
- Home Office (Desde casa)
- Azure
- Administración de personal
- Inglés
- Vacaciones adicionales o permisos con goce de sueldo
Lead Application Security Engineer
Ellucian —Desde casa
- Tiempo completo
- Home Office (Desde casa)
- DevOps
- Desarrollo de software
- Seguro dental
- Permiso de maternidad y paternidad
Security Engineer
Capgemini —City, Hgo.
- Administración de personal
- Linux
Electrical Secondary Engineer
Axented —Ciudad de México, CDMX
- $1,000,000 a $1,500,000 por año
- Tiempo completo
- AutoCAD
- Inglés
- Licenciatura
Postulación rápida
Mid Level Mobile React Native Developer
Meltwater Group —Ciudad de México, CDMX
- Administración de personal
Mobile Software Engineer, Multiplatform, Early Careers
Google —Ciudad de México, CDMX
- Inglés
- Java
- C++
Security Engineer
Capgemini Sogeti —City, Hgo.
- Administración de personal
- Linux
4d
Silicon Test Engineer (Digital)
Qualcomm —Tijuana, B.C.
- Informática
- Análisis de datos
- Java
Staff Product Engineer
LawnStarter —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Bar
Postulación rápida
Flutter Mobile Senior Developer
Capgemini Sogeti —Aguascalientes, Ags.
- Bilingüe
- Administración de personal
- Inglés

Quiero recibir la alerta de empleo más reciente para mobile security

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Player Support Agent

TransPerfect -
Ciudad de México, CDMX

Postulación rápida

Información del empleo

Tiempo completo
Hace 4 días

Cualificaciones

Salesforce
Inglés
Seguridad informática
Licenciatura
Atención al cliente

Descripción completa del empleo

OVERVIEW

Great player support is part of what keeps games alive. As a Player Support Agent, you are often the fi rst person a player reaches when something goes wrong. Whether they are locked out of an account, reporting a bug, asking about a purchase, or looking for help with a game feature, your role is to provide clear, accurate, and professional support. You will work as part of a global gaming support team, helping players across different titles, platforms, and communities. This is an ideal role for someone who enjoys video games, communicates clearly, learns quickly, and wants to build experience in the games industry.

WHAT YOU’LL DO

Respond to player queries through approved ticketing, chat, email, and social support channels.
Triage player issues, investigate reported problems, and follow documented steps.
Provide clear, friendly, and accurate responses in line with project guidelines.
Become familiar with the games you support so you can better understand player issues.
Carry out account actions only where permitted by written policy and access permissions.
Document player issues, trends, bugs, and escalations in the appropriate workspace.
Escalate complex, sensitive, or high-impact issues to the correct internal or client-side teams.
Meet agreed service level, productivity, quality, and player experience targets.
Assist with reporting by tracking information through approved platforms and spreadsheets.
Support your managers and teammates with role-appropriate tasks when needed.
Maintain high standards of confi dentiality, data privacy, and information security at all times.

THE IDEAL PROFILE

Excellent written and verbal communication skills in English.
A genuine interest in video games across different platforms, genres, or communities.
Strong attention to detail and the ability to follow documented processes accurately.
A player-focused mindset and a professional approach to support.
Ability to investigate issues, identify the correct next step, and escalate when needed.
Comfortable working with digital tools, online workspaces, spreadsheets, and ticketing systems.
Ability to work fl exibly and collaboratively within a global team.
Quick to adapt to new games, updates, tools, policies, and workfl ows.

WHAT WE OFFER

A role in the video games industry, supporting real players and live game communities.
Training on the games, tools, and workfl ows you will use.
The chance to develop skills in player support, escalation handling, reporting, and quality.
Experience working with international teams and global gaming projects.
A fast-paced, multicultural team environment.
Opportunities to grow your knowledge of player experience and gaming support operations.

EXPERIENCE and SKILLS

Previous experience in customer support, player support, moderation, community support, or a similar service role is helpful, but not always required. Training will be provided for the games, tools, and workfl ows you support.

Experience with the following would be an advantage:

Customer support platforms such as Zendesk, Helpshift, Salesforce, Intercom, or similar tools.
Microsoft Offi ce, Google Workspace, or similar productivity tools.
Gaming communities, Discord, Reddit, forums, social media, or player-facing support spaces.
Live-service games, mobile games, MMOs, online games, or multiplayer communities.
Working against quality, SLA, productivity, or CSAT targets.
Additional languages.

Postulación rápida

Refina tu búsqueda

mobile security empleos

Player Support Agent

Senior Mobile Software Engineer | Contractor

Mobile Tech Lead (iOS & Android)

Coordinador de infraestructura y operación TI

Claims Analyst

Flutter Mobile Senior Developer

Senior Red Team Security Consultant, Mandiant (English)

Home Security Specialist (FR-ENG)

Field Sales Representative, Cloud Public Sector (English, Spanish)

IP Optical Sales Engineer

Senior Endpoint Engineer

Lead Application Security Engineer

Security Engineer

Electrical Secondary Engineer

Mid Level Mobile React Native Developer

Mobile Software Engineer, Multiplatform, Early Careers

Security Engineer

Silicon Test Engineer (Digital)

Staff Product Engineer

Flutter Mobile Senior Developer

Quiero recibir la alerta de empleo más reciente para mobile security

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