20 publicaciones de empleo destacadas de loyalty management en tlaquepaque, jal (¡Están contratando!)

CHIP - Customer Happiness Impact Partner (Visa Needed) - Hybrid Guadalajara MX
MezTal —Guadalajara, Jal.
- Tiempo completo
- Trabajo híbrido
- Administración de personal
- Salesforce
- Inglés
- Seguro de vida
Postulación rápida
1d
Human Resources Manager
Legal Management Group —Guadalajara, Jal.
- Tiempo completo
- Administración de personal
- Inglés
- Maestría
Postulación rápida
Account Manager, Advanced
Keysight Technologies, Inc. —Tlaquepaque, Jal.
- Tiempo completo
- Administración de personal
- Disponibilidad para viajar hasta un 50 %
- Experiencia en ventas
Global Hotel Program Manager
Hewlett Packard Enterprise —Tlaquepaque, Jal.
- Tiempo completo
- Microsoft Excel
- Administración de personal
- Inglés
Director of Legal Operations & Performance
Legal Management Group —Guadalajara, Jal.
- Tiempo completo
- Microsoft Excel
- Administración de personal
- Inglés
Postulación rápida
Service Advisor
Tesla —Guadalajara, Jal.
- Microsoft Outlook
- Administración de personal
- Mantenimiento
Case Manager Team Lead
Legal Management Group —Guadalajara, Jal.
- Tiempo completo
- Administración de personal
- Inglés
- Capacitación
Postulación rápida
Claims Investigator
Legal Management Group —Guadalajara, Jal.
- Tiempo completo
- Administración de personal
- Inglés
- Experiencia en bases de datos
Postulación rápida
Mgr-Reservations
Marriott International, Inc —Guadalajara, Jal.
- Tiempo completo
- Administración de personal
- Experiencia en ventas
- Bachillerato
Social Media Specialist
Legal Management Group —Guadalajara, Jal.
- Tiempo completo
Postulación rápida
Property Damage Manager
Legal Management Group —Guadalajara, Jal.
- Tiempo completo
- Administración de personal
- Inglés
- Microsoft Office
Postulación rápida
Personal Injury Case Manager
Legal Management Group —Guadalajara, Jal.
- Hasta $3,000 por mes
- Tiempo completo
- Administración de personal
- Inglés
- Habilidades de comunicación
Postulación rápida
Business Operations Specialist
TTI Latin America —Guadalajara, Jal.
- Trabajo híbrido
- Inglés
- Microsoft Office
- Licenciatura
- Seguro de vida
11d
Property Damage Specialist/Adjuster
Legal Management Group —Guadalajara, Jal.
- Tiempo completo
- Administración de personal
- Inglés
- Microsoft Office
Postulación rápida
Lead Business Analyst
Legal Management Group —Guadalajara, Jal.
- Tiempo completo
- Microsoft Excel
- Administración de personal
- Análisis de datos
Postulación rápida
6d
Property Damage Claims Adjuster
Legal Management Group —Guadalajara, Jal.
- Tiempo completo
- Inglés
- Licenciatura
- Habilidades de organización
Postulación rápida
Senior Visual Designer & UI/UX Specialist
Legal Management Group —Guadalajara, Jal.
- Tiempo completo
- Inglés
Postulación rápida
Boutique Director | Guadalajara
Chanel —Zapopan, Jal.
- Tiempo completo
- Administración de personal
- Inglés
- Capacitación
Jr Developer - Salesforce Email Marketing Cloud
InterContinental Hotels Group —Guadalajara, Jal.
- Administración de personal
- Informática
- Mercadotecnia
Litigation Associate – Legal Writer
Legal Management Group —Guadalajara, Jal.
- Tiempo completo
- Inglés
Postulación rápida

Quiero recibir la alerta de empleo más reciente para loyalty management en tlaquepaque, jal

Al ingresar a tu cuenta, aceptas las Condiciones del servicio de SimplyHired y das tu consentimiento a nuestra Política de privacidad y Cookies.

Explorar empleos en más ubicaciones

loyalty management jobs near tlaquepaque, jal

Empleos de Business Analyst en Guadalajara, JAL.

Empleos de Salesforce Developer en Guadalajara, JAL.

Empleos de Director en Zapopan, JAL.

Empleos de Data Analyst Jr en Miguel Hidalgo, CDMX

Empleos de Business Analyst en León, GTO.

Empleos de Business Analyst en Parque Del Pedregal, CDMX

Empleos de Business Analyst en Aguascalientes, AGS.

Empleos de Accounts Payable Analyst en San Luis Potosí, S. L. P.

Empleos de Business Analyst en Florida, CDMX

Empleos de Marriott Customer Service en Ciudad De México

Empleos de Call Center, Bpo, Customer Service en Puebla, PUE.

Empleos de Customer Experience Manager en Ciudad De México

Empleos de Director De Compras en Ciudad De México

Empleos de School Of English en Monterrey, N. L.

Empleos de Director Comercial en Ciudad De México

Empleos de Claims Analyst en Ciudad De México

Empleos de Claims Assistant en Desde Casa

Empleos de Claims Adjuster en Puebla, PUE.

Empleos de Hotel Manager en Quintana Roo

Empleos de Manager en Reynosa, Tamps.

CHIP - Customer Happiness Impact Partner (Visa Needed) - Hybrid Guadalajara MX

MezTal -
Guadalajara, Jal.

Postulación rápida

Información del empleo

Tiempo completo
Hace 1 día

Beneficios

Seguro de vida

Cualificaciones

Ventas SaaS
Administración de personal
Salesforce
Upselling
Inglés
HubSpot
Gestión de cuentas
Habilidades de comunicación

Descripción completa del empleo

At MezTal, customer relationships go beyond support.

We are looking for someone who genuinely enjoys building relationships, creating impact, and helping customers succeed. This is a proactive Customer Success role focused on engagement, retention, customer happiness, and long-term growth within existing accounts.

This is not a reactive support position. We are looking for someone who thinks ahead, creates meaningful customer experiences, and proactively drives engagement, retention, and growth.

We move fast, adapt constantly, and build while doing. The ideal person enjoys ownership, ambiguity, and human connection.

What You Will Do

Build Meaningful Customer Relationships

Become a trusted partner throughout the customer journey.
Conduct proactive outreach, pulse checks, customer reviews, and strategic follow-ups.
Build long-term relationships focused on trust, engagement, and success.
Advocate for customer needs internally.
Create memorable customer experiences that drive loyalty and long-term partnerships.

Drive Customer Success and Retention

Monitor customer health, engagement trends, platform usage, and adoption metrics.
Identify churn risks proactively and develop retention strategies.
Support customers in maximizing value and outcomes.
Manage escalations and difficult conversations with empathy and professionalism.
Improve customer engagement and long-term adoption.

Support Customer Growth Initiatives

Identify opportunities to increase engagement and account expansion within existing customers.
Support renewals, customer development initiatives, upsell opportunities, and account growth efforts.
Contribute to customer retention and business growth metrics.
Help customers expand usage and maximize the value they receive from the platform.

Collaborate Cross-Functionally

Partner closely with internal teams to improve customer outcomes.
Work collaboratively with Sales, Operations, Product, and Customer Success teams.
Gather customer feedback and identify improvement opportunities.
Support continuous improvement initiatives and scalable solutions.

Build While Scaling

Help create and improve processes as the company grows.
Bring ideas, ownership, and initiative to improve customer experience.
Thrive in environments with change, ambiguity, and evolving priorities.

Required Qualifications

Comfortable working with ambiguity in a newly created role, where some processes, workflows, and responsibilities are still being defined. Must be proactive, adaptable, and able to create structure and move forward without always having established processes or detailed instructions.
Advanced / Fluent English communication skills (near-native preferred).
Must currently live in Guadalajara, Jalisco.
Valid US Visa (required).
3+ years of experience in:
Customer Success
Account Management
Client Success
Customer Engagement
Relationship Management
Experience managing customer portfolios or books of business.
Strong communication and stakeholder management skills.
Experience working in dynamic, fast-paced, and evolving environments.
Comfortable managing competing priorities and changing business needs.
Demonstrated resilience and ability to thrive under pressure.

Experience with

Customer retention metrics.
Customer engagement KPIs.
Customer health scores.
Customer adoption strategies.
Renewals.
Upsell and cross-sell initiatives.
Account growth programs.
Expansion within existing customers.
Managing difficult customer conversations.
Cross-functional collaboration.

Preferred Experience

SaaS, technology, healthcare, senior living, staffing, or customer-centric industries.
CRM platforms (HubSpot, Salesforce, etc.).
Experience building processes or programs from scratch.
Experience owning or influencing revenue retention, growth, or expansion metrics.
Exposure to quota-driven or growth-oriented environments.

What We Are Looking For

Someone who:

Builds trust naturally and creates authentic relationships.
Loves creating customer happiness.
Is approachable, personable, and relationship-oriented.
Thinks proactively instead of reactively.
Brings empathy, ownership, resilience, and strong communication.
Handles difficult conversations calmly and professionally.
Is naturally curious and enjoys learning.
Takes initiative and goes above and beyond.
Enjoys ambiguity and building while moving fast.
Thrives in startup and high-growth environments.
Collaborates effectively across teams.
Balances customer happiness with business growth.
Brings energy, positivity, and a strong bias toward action.
Enjoys being a strategic partner rather than simply providing support.

Benefits

Christmas Bonus: 30 days, paid in December.
Quarterly Performance Incentive: Average variable earnings of approximately $30,000–$60,000 MXN per quarter, with additional upside based on performance.Christmas Bonus: 30 days, paid in December.
Major Medical Expense Insurance with coverage up to $20,000,000 MXN.
Minor Medical Insurance.
Dentegra Annual Services
Life Insurance (Death and Disability).
12 vacation days in accordance with Mexican Federal Labor Law.
Cell phone reimbursement and transportation subsidy.
Hybrid work model.
Multicultural exposure with teams in Mexico and the United States.
Internal MezTal events.
Exclusive discounts with partner companies.
Academic agreements with universities and language schools.

Lugar de trabajo: remoto híbrido en Guadalajara, Jal.

Postulación rápida

Refina tu búsqueda

loyalty management empleos en tlaquepaque, jal

CHIP - Customer Happiness Impact Partner (Visa Needed) - Hybrid Guadalajara MX

Human Resources Manager

Account Manager, Advanced

Global Hotel Program Manager

Director of Legal Operations & Performance

Service Advisor

Case Manager Team Lead

Claims Investigator

Mgr-Reservations

Social Media Specialist

Property Damage Manager

Personal Injury Case Manager

Business Operations Specialist

Property Damage Specialist/Adjuster

Lead Business Analyst

Property Damage Claims Adjuster

Senior Visual Designer & UI/UX Specialist

Boutique Director | Guadalajara

Jr Developer - Salesforce Email Marketing Cloud

Litigation Associate – Legal Writer

Quiero recibir la alerta de empleo más reciente para loyalty management en tlaquepaque, jal

Related Searches

Explorar empleos en más ubicaciones

Herramientas para candidatos

Herramientas para empresas

Explorar

Mantente conectado