20 publicaciones de empleo destacadas en ms contact (¡Están contratando!)

Bilingual Contact Center Representative
Maersk —Ciudad de México, CDMX
- Tiempo completo
- Bilingüe
- Microsoft Word
- Microsoft Excel
- Permiso de maternidad y paternidad
5d
Technical Support Engineer Jr.| Pre-Sales / Post-Sales | Telemetry and Tracking Solutions
Meride SA de CV —Coyoacán, CDMX
- $14,000 a $16,000 por mes
- Tiempo completo
- Experiencia en ventas
- Inglés
- Microsoft Office
Postulación rápida
Database Administrator – MS SQL Server
Kyndryl —Ciudad de México, CDMX
- Tiempo completo
- Azure
- Administración de personal
- Inglés
Customer Service Representative (Import Operations)
Buckland —Ciudad de México, CDMX
- Bilingüe
- Microsoft Word
- Microsoft Excel
Postulación rápida
8d
Customer Service (Supply Chain)
IMI Plc - Legacy Precision —Parque Industrial Querétaro, Qro.
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Database Administrator SQL Server
Kyndryl —Ciudad de México, CDMX
- Tiempo completo
- Azure
- Administración de personal
- Mantenimiento
Executive Assistant - LATAM
Assistant Launch —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Inglés
- Microsoft Office
- Licenciatura
Postulación rápida
Customer Service Operations Coordinator
BAJA FULFILLMENT SERVICES INTERNATIONAL S. DE R.L. DE C.V. —Tecate, B.C.
- $1,300 a $1,600 por día
- Tiempo completo
- Bilingüe
- Servicio al cliente
- Inglés
Postulación rápida
Recruiter - Remote
ResultsCX —Hermosillo, Son.
- Home Office (Desde casa)
- Microsoft Word
- Microsoft Excel
- Administración de personal
Energy Data Junior Analyst
Bravos Energía —Cuauhtémoc, CDMX
- Tiempo completo
- Trabajo híbrido
- Doctorado
- Informática
- Maestría
Postulación rápida
Executive & Administrative Project Support
Infineon Technologies AG —Guadalajara, Jal.
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
Solution Assessment Consultant - Portuguese Speaker
Apeiron Sumus —Ciudad de México, CDMX
- Tiempo completo
- CRM software
- Azure
- Experiencia en ventas
Postulación rápida
Training and Development Specialist
IMI Plc - Legacy Precision —Parque Industrial Querétaro, Qro.
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Customer Care Representative
Ria Money Transfer (Dandelion) —Querétaro, Qro.
- Correo electrónico
- Servicio al cliente
- Microsoft Office
- Bachillerato
- Seguro de vida
Postulación rápida
2d
Senior Clinical Research Associate
PSI CRO —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Inglés
- Microsoft Office
- Licenciatura
Postulación rápida
Supply Chain Planner
Clariant —Puebla, Pue.
- Microsoft Excel
- Gestión de inventario
- Ingeniería
- Descuento de gimnasio
- Seguro de vida
8d
Senior Project Manager
Vonage —Ciudad de México, CDMX
- Home Office (Desde casa)
- Administración de personal
- Hospital
- Mejora continua
- Seguro de vida
Postulación rápida
Mexican Customs Service Representative (Import Air Operations)
Buckland —Puebla, Pue.
- Bilingüe
- CAD
- Inglés
Postulación rápida
8d
Specialist, Education Booking
Wella Company —Edo. de México
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
2d
OSS - IT Support Specialist Day Shift
Hitachi —Reynosa, Tamps.
- Tiempo completo
- Inglés
- Microsoft Office

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Bilingual Contact Center Representative

Maersk -
Ciudad de México, CDMX

Postúlate ahora

Información del empleo

Tiempo completo
Hace 5 días

Beneficios

Permiso de maternidad y paternidad

Cualificaciones

Bilingüe
Microsoft Word
Microsoft Excel
Microsoft Outlook
Administración de personal
Servicio al cliente
Experiencia en logística
Inglés
Microsoft Office
Bachillerato
Licenciatura
Administración del tiempo

Descripción completa del empleo

Here's the Deal

The contact center representative will contribute to building great customer experience moments by providing a world-class service via inbound and outbound calls. The representative will own the resolution of last-mile delivery problems, assuring customer satisfaction throughout this phase of the logistics journey. This is a great opportunity for individuals who enjoy working in a collaborative team environment, have strong verbal and written communication skills, can build genuine connections with customers, and are passionate about customer experience.

Key Responsibilities:

Provide world-class customer experience via inbound and outbound calls.
Resolve last mile delivery logistics problems, assuring customer satisfaction.
Coordinate communication between customers, delivery teams, stores and/or warehouses.
Meet customer service KPIs targets.
Comply with additional activities assigned such as Proof of Delivery Tracking, chat, email or case assignment.
Demonstrate loyalty to the A.P. Moller – Maersk Group Core Values and Character.

Requirements:

English Level C1 mandatory.
High School Diploma or equivalent required (Bachelor’s degree preferred).
Experience: At least 2 years of contact center experience (knowledge in retail is a plus).
Customer Service and/or direct call handling experience.
Last Mile logistics and/or transportation industry knowledge preferred.
Ability to work standard work shift between 6 AM – 10 PM (Mex) and have flexibility to work holidays and weekends.
Ability to go to office in hybrid model (3 times a week) if scheduled between 7 AM to 7 PM; if outside of that timeframe, it is work from home.

Technical Skills and Competencies:

Excellent MS Office proficiency (Excel, Word, and Outlook).
Self-motivated and independent work style.
Ability to work successfully across organizational lines.
Good verbal, written, and presentation skills.
Ability to communicate efficiently and provide precise details.
Organizational and time management skills (multi-tasking and prioritizing).
Customer-focused and solutions-oriented.

If you are excited about this opportunity and have the skills we are looking for, we encourage you to apply now and join our team in revolutionizing the logistics industry!

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing [email protected] .

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ms contact empleos

Bilingual Contact Center Representative

Technical Support Engineer Jr.| Pre-Sales / Post-Sales | Telemetry and Tracking Solutions

Database Administrator – MS SQL Server

Customer Service Representative (Import Operations)

Customer Service (Supply Chain)

Database Administrator SQL Server

Executive Assistant - LATAM

Customer Service Operations Coordinator

Recruiter - Remote

Energy Data Junior Analyst

Executive & Administrative Project Support

Solution Assessment Consultant - Portuguese Speaker

Training and Development Specialist

Customer Care Representative

Senior Clinical Research Associate

Supply Chain Planner

Senior Project Manager

Mexican Customs Service Representative (Import Air Operations)

Specialist, Education Booking

OSS - IT Support Specialist Day Shift

Quiero recibir la alerta de empleo más reciente para ms contact

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