20 publicaciones de empleo destacadas en t systems (¡Están contratando!)

Software Support Expert I | P1 & 4
SpotOn —Ciudad de México, CDMX
- Tiempo completo
- Informática
- Salesforce
- Inglés
- Seguro dental
Postulación rápida
11d
Technical Support Expert I | P3 & 6
SpotOn —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Servicio al cliente
- Salesforce
- Seguro dental
Postulación rápida
7d
Senior Microsoft SQL Server DBA / WMS Systems Administrator
1st Logix —Desde casa
- $18,000 a $30,000 por mes
- Tiempo completo
- Home Office (Desde casa)
- Experiencia en bases de datos
- SQL
Postulación rápida
Business System Analyst
Eleyeme Asociados —Ciudad de México, CDMX
- $35,000 a $40,000 por mes
- Aplicaciones en linea
- Experiencia en control de inventarios
- Informática
- Gestión de inventario
- Seguro de vida
Postulación rápida
Especialista Senior Networking, Seguridad y Monitoreo
T-Systems México —Ciudad de México, CDMX
- $35,000 a $40,000 por mes
- Tiempo completo
- Trabajo híbrido
Postulación rápida
9h
Full-Stack Engineer
LotusFlare —Ciudad de México, CDMX
- Home Office (Desde casa)
- Inglés
- Java
- JavaScript
QA Engineer
LotusFlare —Ciudad de México, CDMX
- Administración de personal
- Inglés
- Desarrollo de software
Especialista Mainframe, Middleware y Automatización de Procesos
T-Systems México —Ciudad de México, CDMX
- $32,000 a $40,000 por mes
- Tiempo completo
- Oracle
- SQL
- Licenciatura
Postulación rápida
9h
Assistant Research Associate-Roster
CIMMYT —Ciudad de México, CDMX
- $230,040 a $287,640 por año
- Tiempo completo
- Inglés
- Microsoft Office
- Licenciatura
Postulación rápida
LM004: Ops Agent II
FedEx LAC —Gustavo A. Madero, CDMX
- Tiempo completo
- Inglés
- Microsoft Office
- Bachillerato
Senior Solution Architect
LotusFlare —Ciudad de México, CDMX
- Home Office (Desde casa)
- Administración de personal
- Desarrollo de software
- Liderazgo
Operations Virtual Assistant
Authority Income Accelerator —Desde casa
- $20,000 a $24,500 por mes
- Tiempo completo
- Home Office (Desde casa)
- Inglés
- Capacitación
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida
6d
Senior Back-End Engineer
LotusFlare —Ciudad de México, CDMX
- Home Office (Desde casa)
- Informática
- DevOps
- Java
Early Careers Talent Administrator & Coordinator, French Speaking - Mexico (Remote)
WilsonHCG —Desde casa
- Tiempo completo
- Home Office (Desde casa)
- Inglés
- Disponible para viajar
- Reclutamiento
Healthcare Data Architect
Andersen Inc. —Desde casa
- Tiempo completo
- Home Office (Desde casa)
- Azure
- Administración de personal
- Informática
- Programa de referidos
Postulación rápida
4d
Ingeniero Senior Linux, Automatización y Virtualización IBM
T-Systems México —Ciudad de México, CDMX
- $35,000 a $45,000 por mes
- Tiempo completo
- Trabajo híbrido
- SQL
- Licenciatura
- Linux
Postulación rápida
9h
Sr. CRA with CAR-T experience to work traveling to US
Fortrea —Desde casa
- Tiempo completo
- Home Office (Desde casa)
- Administración de personal
- Inglés
- Licenciatura
Team Leader, Engineering
AGCO —Villa del Pueblito, Qro.
- ERP systems
- Inglés
- Maestría
- Seguro de la vista
- Seguro de vida
Software Developer
Safran —Chihuahua, Chih.
- Tiempo completo
- Servicio al cliente
- Inglés
- SQL
Poly Presales Technical Consultant
HP —Ciudad de México, CDMX
- Tiempo completo
- Disponibilidad para viajar hasta un 50 %
- Experiencia en ventas
- Oratoria

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Software Support Expert I | P1 & 4

SpotOn -
Ciudad de México, CDMX

Postulación rápida

Información del empleo

Tiempo completo
Hace 11 días

Beneficios

Seguro dental

Cualificaciones

Ventas SaaS
Informática
Plurilingüe
Salesforce
Inglés
Sistemas de información
Bachillerato
Gestión de venta al por menor

Descripción completa del empleo

About SpotOn

We’re not just building restaurant tech, we’re giving independent restaurants the tools to compete and win. From our award-winning point-of-sale to AI-powered profit tools, everything we do helps operators boost profit, work smarter, and keep their best people. And every solution is backed by real humans who actually give a sh*t about helping restaurants succeed.

Named the #1 Restaurant POS by G2 (Summer 2026), based on ratings from real users
Rated the top-rated point-of-sale (POS) for restaurants, bars, retail, and small businesses by Capterra users
Awarded Great Places to Work and Built In’s Best Workplaces for multiple years running

We move fast, care hard, and fight for independent restaurant operators to do what they love, and love doing it. If you’re looking to make an impact with heart and hustle, SpotOn is the place for you.

Position Objective

The Software Support Expert I provides friendly, knowledgeable, and efficient software support, acting as a trusted client advocate. This role ensures timely issue resolution, clear communication, and a seamless experience, helping clients get the most value from our products.

Responsibilities

Process Optimization

Follow Standard Operating Procedures (SOPs), Service Level Agreements (SLAs), and internal checklists to ensure consistent software support.
Identify and report software-related process gaps or recurring issues to support continuous improvement.
Review case outcomes to ensure accuracy, consistency, and adherence to documented workflows.

Software Support & Troubleshooting

Provide knowledgeable support on software features, workflows, and functionality.
Guide clients through step-by-step software processes to resolve usage questions.
Escalate software issues beyond standard workflows when necessary.

Client Advocacy & Communication

Act as a trusted client advocate, ensuring seamless case management and timely resolution of software-related inquiries.
Educate clients on software best practices, features, and self-service resources.
Communicate clearly with clients to simplify complex software concepts.

Operational Excellence & Collaboration

Manage multiple software-related cases while maintaining service quality and responsiveness.
Document client interactions accurately in CRM and support tools (e.g., Salesforce).
Collaborate with team members to share knowledge and improve software support processes.

Skills & Knowledge

Customer Focus: Demonstrated commitment to delivering an exceptional client experience.
Technical Proficiency: Working knowledge of software, hardware, and system integrations.
Communication: Clear and professional communicator with both technical and non-technical audiences.
Problem-Solving: Strong analytical and troubleshooting skills.
Adaptability: Thrives in dynamic, fast-paced environments with evolving technology.
Organization: Skilled in multitasking and maintaining thorough documentation.
Support: Experience providing customer or technical support, preferably in SaaS or POS environments, with proven success resolving issues and managing client relationships.

Previous Experience

1 year of professional experience in customer success or related roles.
Experience in fintech or SaaS environments preferred.

Education / Professional Training

A high school diploma or GED is required.
An Associate degree in Computer Science, Information Systems, Business Management, Communications, Hospitality, or a related field is preferred.
An equivalent combination of education and experience may be considered.

Languages & Level of Proficiency

Fluent in English and Spanish (written and verbal).
Additional languages are preferred but not required.

What We Offer

Base Salary: $19,800 MXN gross per month
Performance bonus up to $3,660.00 MXN
Private health insurance
Dental insurance
All Mexican laws benefit
20-day Christmas bonus (Aguinaldo)
TotalPass membership
Professional development and career growth opportunities

We will never ask candidates to pay fees, purchase equipment, or share sensitive personal or financial information during the hiring process. All legitimate communication from our recruiting team will come from an official company email address (@spoton.com). If something seems suspicious, please contact us at [email protected].

SpotOn is an equal employment opportunity employer. Qualified candidates are considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, military or veteran status, disability, or any other characteristic protected by applicable law.

Work authorization in the U.S. is required. Visa sponsorship is not available for this role.

SpotOn is an E-Verify company.

Postulación rápida

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t systems empleos

Software Support Expert I | P1 & 4

Technical Support Expert I | P3 & 6

Senior Microsoft SQL Server DBA / WMS Systems Administrator

Business System Analyst

Especialista Senior Networking, Seguridad y Monitoreo

Full-Stack Engineer

QA Engineer

Especialista Mainframe, Middleware y Automatización de Procesos

Assistant Research Associate-Roster

LM004: Ops Agent II

Senior Solution Architect

Operations Virtual Assistant

Senior Back-End Engineer

Early Careers Talent Administrator & Coordinator, French Speaking - Mexico (Remote)

Healthcare Data Architect

Ingeniero Senior Linux, Automatización y Virtualización IBM

Sr. CRA with CAR-T experience to work traveling to US

Team Leader, Engineering

Software Developer

Poly Presales Technical Consultant

Quiero recibir la alerta de empleo más reciente para t systems

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