Virtual Property Manager
LatAm
Remote
About Our Client
Our client is a Sacramento-based residential property management and rental company with 20+ years of combined experience and 100+ successful rentals. Operating as a direct, professionally managed landlord, they serve tenants and property owners alike with a bilingual English and Spanish platform, a fast 24-hour response commitment, and a relationship-first approach that sets them apart from larger, impersonal property managers.
About the Role
We're looking for a Virtual Property Manager to oversee day-to-day operations across the portfolio, serving as the operational point of contact for tenants, vendors, and contractors. This role has a hard language requirement: full fluency in both English and Spanish, written and spoken, is required, as a significant portion of tenant and vendor communication happens in Spanish.
Responsibilities-
Respond to tenant inquiries via phone, text, email, and WhatsApp in both English and Spanish, handling difficult conversations professionally
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Communicate with Section 8 and Housing Authority representatives, and assist with leasing coordination and tenant screening
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Coordinate maintenance requests and vendor follow-up through to resolution, tracking open work orders and escalating urgent issues
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Source and manage vendors for repairs and renovations
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Coordinate move-ins, move-outs, inspections, and unit turnovers, and assist with rent collection and payment follow-ups
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Maintain organized property records, leases, invoices, and tenant documentation
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Keep property management software and internal systems accurate and up to date
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Apply multi-entity accounting fundamentals, tracking income, expenses, and financial activity across multiple LLCs and properties
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Use AI tools and automation platforms to streamline recurring workflows
What We're Looking For-
Full professional fluency in English and Spanish, written and spoken (non-negotiable)
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Prior experience in property management, real estate operations, or a closely related role
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Fundamental understanding of multi-entity accounting across multiple properties or business entities
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Strong organizational and multitasking skills, managing multiple open items without dropping the ball
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Comfortable handling difficult tenant conversations professionally and calmly
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Experience coordinating maintenance vendors and contractors
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Tech-savvy with reliable internet and a quiet, professional work environment
Nice to Have-
Experience with DoorLoop, Buildium, or similar property management software
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Experience working with Section 8 or affordable housing programs
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Experience managing remote vendors or contractors across multiple properties
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Familiarity with Google Workspace, Slack, Notion, Airtable, or ClickUp
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Experience using AI tools such as ChatGPT to improve workflows and reporting
Work Schedule-
100% remote setup so you can work wherever you're most productive
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This position operates on a full-time basis, with dedicated hours to ensure alignment with the team and delivery of quality work
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Availability during US Pacific Time business hours
Compensation & Time Off-
Compensation paid in USD
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Paid bi-monthly on the 15th and 30th
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Paid Time Off according to company policy
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Holidays observed according to company guidelines
Application Requirements
Please submit:
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An updated resume
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A 1–2 minute Loom video introducing yourself in both English and Spanish, describing your property management or real estate operations experience, and walking through how you handle a maintenance coordination issue or difficult tenant conversation end to end
Only candidates who submit a Loom video will be moved to the next step of the hiring process.
