Join a New Project with One of the Largest Insurance Groups in the World
✨Position: Customer Service Representative
On-site | Monday to Friday | Full-time (Full Availability)
About the Opportunity
We’re launching a new and exciting project with one of the United States’ largest insurers—part of a globally recognized insurance group. With over US$25 billion in premiums, 19 million policies, and a presence in all 50 states, our client is a trusted name in financial services and protection.
This is a unique opportunity to be part of a growing team from the ground up, contribute to meaningful work, and build a long-term career in a dynamic, supportive environment.
Key Responsibilities
What You’ll Do
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Handle customer inquiries about insurance policies and coverage
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Resolve moderately complex issues with empathy and professionalism
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Explain policy details and make decisions within defined guidelines
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Document interactions and escalate unresolved cases when needed
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Collaborate closely with Claims, Underwriting, and Policy Support teams
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Identify trends and suggest process improvements
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Stay up to date on compliance, legal requirements, and product updates
Requirements
What We’re Looking For
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High school diploma completed
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Advanced English level
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Experience in Customer Service and/or Call Center
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Strong communication skills and customer focus
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Availability to work on-site
Benefits
What We Offer
We believe in rewarding great work and investing in our people. Additional to law benefits, you’ll enjoy:
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Competitive salary and annual performance-based bonus
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Grocery & Restaurant Vouchers
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Individual Major Medical Insurance
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Individual life Insurance
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Career development and continuous training
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A collaborative, inclusive culture within a globally respected organization
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And other benefits
Why Join Us?
This is more than just a job—it’s a chance to be part of a new initiative, shape the future of customer experience, and grow alongside a team that values your voice and contributions. If you're ready to make an impact and build something meaningful, we’d love to hear from you.
