This is a fully on-site position in Guadalajara, Jalisco
Advanced English Skills required
Responsibilities
- Create formal reports and other correspondence types upon client request from field data and test results received from Quality Control.
- Interpret and communicate test results including any associated normative or client specifications to provide within client correspondences, internal discussions, or in report generation.
- Engage in customer service interactions by electronic, telephone, and/or direct in-person correspondence pertaining to client inquiries and comments.
- Maintain client-specific documents per defined departmental and company-wide filing practices.
Qualifications
- English fluency
- Strong problem solving abilities
- Strong written communication
- Requires at least 1 year of relevant customer service experience.
- Excellent customer service and relationship building skills.
- Ability to effectively use the MS Office package, Word, Excel, PowerPoint, Visio, Adobe Acrobat, and/or Photoshop.
Shift
MONDAY TO FRIDAY
08:00 - 17:36
Salary and Benefits
$26,000 gross monthly
+$1,000 in food stamps
+30 days Christmas Bonus
+Private Medical Insurance
This is a fully on-site position in Guadalajara, Jalisco
Advanced English Skills required
Job Type: Full-time
Pay: $26,000.00 per month
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Service: 1 year (Required)
Language:
- Advanced English (Required)
Work Location: In person
