New Client Specialist
Scott Vicknair Injury Lawyers
Our Company Core Values:
We always fight for the WIN!
We prioritize doing the right thing and holding each other accountable.
We deliver an exceptional client customer service experience.
We respect others and emphasize professionalism.
We always place our client’s interests before our own.
We are consistent and focused on solutions.
Responsibilities
- Answer and direct phone calls for all client leads
- Manage outstanding leads with Client Retention Management system and prioritize leads and signing those leads as clients
- Organize and schedule appointments to speak with those leads
- Plan calls and take detailed notes
- Write and distribute emails, correspondence memos, letters, faxes, and forms
- Maintain contact lists for all leads
Requirements
- Fluent English is REQUIRED
- Proven experience doing legal intake or any sales or customer service
- Excellent organizational skills
- Knowledge of office management systems and procedures - remove
- Working knowledge of office equipment - remove
- Proficiency in Microsoft Office
- Excellent time management skills and the ability to prioritize work
- Attention to detail and problem-solving skills
- Excellent written and verbal communication skills
- Strong organizational skills with the ability to multi-task
Company-issued laptop and equipment
Office based in a WeWork location in Monterrey
Job Type: Full-time
Pay: $22,000.00 - $29,000.00 per month
Work Location: In person
