Nacora is a fully owned subsidiary of Kuehne+Nagel, one of the world’s leading logistics providers. Since 1972, we’ve specialized in innovative insurance solutions and risk management, serving clients across industries with a strong focus on transport and logistics. By joining Nacora, you’re not only becoming part of our expert insurance team, you’re also contributing to the global impact of Kuehne+Nagel. This means enabling the everyday moments that touch people’s lives. Because at Kuehne+Nagel, and at Nacora, your work contributes to more than we imagine at first.
Make an impact by leading the end-to-end management of complex insurance claims, strengthening customer relationships, and driving risk prevention strategies across global logistics operations.
- Manage and oversee cargo and commercial insurance claims from initial notification through final resolution.
- Evaluate incidents, determine policy coverage, and negotiate with insurance providers to achieve the best outcomes for clients.
- Monitor claims documentation and ensure accurate records, compliance, and process traceability.
- Analyze claims trends and loss data to develop risk prevention and loss control initiatives.
- Prepare executive reports, present claims performance metrics, and provide insights to internal stakeholders and key customers.
- Partner with cross-functional teams and support clients with expert claims guidance and insurance-related training.
- Bachelor’s degree
- Insurance Adjuster License.
- 8+ years of experience in claims management within insurance companies or brokers.
- Solid experience negotiating with insurers and managing complex claims processes.
- Strong knowledge of insurance policies, coverage, and claims procedures in transportation, ideally within logistics environments.
- Analytical mindset with experience in incident evaluation and loss analysis.
- Strong understanding of operations, finance, and customer service processes.
- Advanced English proficiency.
- Excellent stakeholder management, communication, and conflict resolution skills.
- Results-oriented, detail-focused, and with strong process management capabilities.
- Opportunity to manage high-impact claims for key corporate accounts.
- Exposure to complex insurance and risk management projects within a global logistics environment.
- The chance to make a meaningful impact by improving customer experience and strengthening risk prevention strategies.
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
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