Billing Specialist Jr.
Company Overview
Intugo, in partnership with a foreign company specializing in laboratory testing, inspection, calibration, and certification services, is seeking a Billing Specialist Jr. to join its Finance & Operations team. The company is one of the leading independent providers in the United States, focused on ensuring compliance, people safety, test accuracy, and productivity across the life sciences and healthcare industries. It delivers nationwide support with industry-leading expertise, providing comprehensive lifecycle services for laboratory and hospital systems and equipment.
Role Summary
The Billing Specialist Jr. is responsible for ensuring the timely and accurate generation and submission of invoices for all completed customer jobs, supporting the efficiency and success of the company's regional operations. The primary responsibility is to review prepared service order data, generate invoices, submit them to customers, process payments when applicable, and follow up to ensure all work is billed within established Service Level Agreements.
The role also involves investigating and resolving billing disputes received from customers or internal departments, collaborating closely with Accounts Receivable, Order Management, Scheduling, Sales, and Operations to ensure billing accuracy and timely revenue collection. This is a fast-paced, metrics-driven environment where strong organizational skills, attention to detail, problem-solving abilities, and excellent customer communication are essential for success.
Must-Have Requirements
- Advanced English proficiency (written and verbal).
- Minimum 1 year of experience in billing, invoicing, collections, or Order-to-Cash processes.
- Experience working with invoicing ERP systems.
- Strong attention to detail and organizational skills.
- Ability to prioritize work in a high-volume, metrics-driven environment.
- Experience resolving billing disputes.
- Microsoft Office proficiency.
- Strong communication and relationship-building skills.
- Ability to work independently with minimal supervision.
Nice-to-Have Skills
- Associate's or Bachelor's degree in Accounting, Finance, or a related Business field.
- Experience with Microsoft Dynamics 365 F&O, SAP, Salesforce, QuickBooks, or Sage.
- Experience with customer procurement portals (Coupa, Ariba, Taulia, Transcepta, Corrigo).
- Experience using Zoho Desk or similar ticketing systems.
- Previous experience working with SLAs and month-end billing processes.
Sueldo: $25,000.00 al mes
Lugar de trabajo: Empleo presencial
