Key Responsibilities
- Coordinate the customer invoicing process from service validation through invoice issuance.
- Review billing information, service orders, purchase orders, contracts, rates, and supporting documentation.
- Ensure invoices comply with customer requirements and internal policies.
- Monitor the billing calendar and ensure invoices are issued within established deadlines.
- Coordinate with Operations to validate services completed and billable activities.
- Follow up on rejected, disputed, or pending invoices and coordinate their resolution.
- Maintain accurate billing records and customer account information.
- Prepare billing reports and provide information for financial analysis.
- Monitor outstanding invoices and coordinate with the Accounts Receivable team regarding collection status.
- Investigate billing discrepancies and implement corrective actions.
- Communicate with customers regarding invoices, credit notes, payment applications, and billing requirements.
- Coordinate the issuance of credit notes, debit notes, and invoice adjustments when required.
- Ensure compliance with applicable tax and invoicing regulations.
- Maintain proper documentation and records for audits.
- Identify opportunities to improve billing processes and reduce invoice rejection rates.
- Support month-end and year-end closing activities.
- Prepare KPI reports related to billing performance.
Key Performance Indicators (KPIs)
- Billing accuracy rate
- On-time invoicing percentage
- Invoice rejection rate
- Billing cycle time
- Number of unresolved billing discrepancies
- Days Sales Outstanding (DSO)
- Percentage of invoices submitted within customer deadlines
- Credit note / invoice adjustment rate
- Customer billing complaints
Required Education
Bachelor's degree in Accounting, Finance, Business Administration, Economics, or related field. Additional training in billing, accounts receivable, or financial administration is desirable.
Experience
- 2–4 years of experience in billing, accounts receivable, finance, or customer account administration.
- Experience in the logistics, automotive, manufacturing, or transportation industry is desirable.
- Experience handling high-volume invoicing and customer billing requirements.
Sueldo: $30,000.00 - $40,000.00 la hora
Beneficios:
- Caja de ahorro
- Estacionamiento de la empresa
- Seguro de gastos médicos
- Seguro de vida
- Teléfono de la empresa
- Uniformes gratuitos
- Vales de despensa
Lugar de trabajo: Empleo presencial
