We’re Hiring: Bilingual Customer Service Representative
Location: On-Site, site in downtown Monterrey, at Centro Cuauhtémoc.
Schedule: Monday – Friday | 7:00 AM-4:00PM (DST may cause the schedule to vary)
Salary & Benefits
Monthly Salary: $15,000.00MXN before taxes + $1,069.00MXN in food vouchers + $220.00MXN company bonus + law and above the law benefits (minor medical plan, nutritional & psychological program once a month)
About the Role
- Provide full customer support regarding any concern or request
- Probing to understand the root cause of the dissatisfaction to provide a tailored solution
- Remaining calm and patient with irate or emotional customers, turning negative experiences into positive ones
- Converting detractors into promoters
Requirements
- Advanced English Skills/B2+
- High School Diploma1 year of call center experience
- Computer & Typing Skills
- Extraordinary communication skills, both written and oral, active listener.
- No fear on the phone and excellent written communication for crafting strategic outreach.
Join Us
If you’re a customer service professional who thrives in a fast paced environment and enjoys helping others, we’d love to hear from you. Apply today and take the next step in your career!
#Opportunity #HexawareTechnologies #CustomerService #PeopleSkills #ApplyNow #Journey #Growth #SupportAgent #JoinUs
Sueldo: $15,000.00 - $16,000.00 al mes
Beneficios:
- Aumentos salariales
- Descuento de gimnasio
- Días de maternidad superiores a los de la ley
- Días por enfermedad
- Programa de referidos
- Seguro de gastos médicos
- Seguro dental
- Seguro de vida
- Vales de despensa
Lugar de trabajo: Empleo presencial
