We are looking for a Sapio LIMS Consultant to support clients by advising on LIMS operations, Oracle reporting, and configuration while contributing to migration-related initiatives. You will collaborate with infrastructure teams and vendors to deliver reliable support and documentation—apply now to help improve critical lab workflows.
EPAM NEORIS is a digital accelerator that supports some of the world’s leading companies in addressing business challenges and advancing their technology evolution, combining global engineering excellence with regional expertise and local proximity.
With operations across 11 countries in Ibero-America and more than 4,000 professionals in the region, we foster a diverse and inclusive culture focused on collaboration, continuous learning, and innovation.
As part of EPAM, a global network of more than 60,000 professionals across 55+ countries, we help organizations scale, modernize, and accelerate their digital capabilities through Cloud, Data & Analytics, Artificial Intelligence, Cybersecurity, Intelligent Automation, Strategic Consulting, and Software Engineering.
At EPAM NEORIS, we believe growth is also driven by people. That is why we promote an environment where every professional can grow, contribute new ideas, and participate in projects with regional and global impact.
Responsibilities
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Lead client-facing consulting to understand needs and translate requirements into functional LIMS solutions
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Configure and support Sapio LIMS application features, including core functions and reporting
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Build and maintain support and business documentation for processes, changes, and operations
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Troubleshoot application and data issues using Oracle queries to support reporting and resolution
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Coordinate with infrastructure teams and vendors to diagnose and fix application-related incidents
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Deliver L1, L2, and L3 support while following change management for fixes and enhancements
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Manage issues in an ITIL environment using tools such as ServiceNow, Remedy BMC, or HP Service Centre
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Update self-help and knowledge base documents to enable users to resolve common issues
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Explain technical findings and recommended actions clearly to both technical and business stakeholders
Requirements
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2+ years of experience supporting Sapio LIMS applications
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2+ years of experience with LIMS basic functions and Crystal Reports
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Hands-on experience with Sapio LIMS installation and configuration
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Oracle Database knowledge with ability to write SQL queries for reporting and troubleshooting
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Support experience providing L1, L2, and L3 production support
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Change management knowledge for bug fixes, customizations, and enhancements
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ITIL process experience managing incidents and requests in tools such as ServiceNow, Remedy BMC, or HP Service Centre
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Consulting skills to translate user requirements into functional solutions
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Strong analytical skills for problem solving and troubleshooting
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Strong communication skills with clear verbal and written updates
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English proficiency: C1 (Advanced)
Nice to have
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Experience with cloud migration activities for database or application environments
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DBA skills related to Oracle performance, backup, and recovery in enterprise settings
We offer
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Comprehensive wellness: WellHub Plan (Gympass) with access to thousands of centers, annual ophthalmological operation and exclusive discounts on health and beauty
100% Payroll Scheme -
Legal Benefits
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Benefits Package
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Professional Development Plan
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Multicultural Collaboration
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Commercial Agreements and Discounts: Through exclusive agreements with partner companies, EPAMers and their families have access to special prices on products and services, offered as discounts for being part of EPAM
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Development opportunities
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Referal Program
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Home office support: Connectivity bonus for your remote work needs
EPAM is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, disability, protected veteran status, or any other characteristic protected by applicable law.
