- This position is based on-site in Mexico City, CDMX. Remote work is not available for this role.
- Submitted resumes must be in English to be considered.
Since 2019, Landing has redefined apartment renting with the industry's first flexible living model. Our membership program provides consumers access to a network of apartments in 60+ top markets with no deposits, hassles, or stress.
You'll lead a team of Reservation Sales Specialists responsible for converting inbound demand into booked nights and long-term members. This is a metrics-driven role where you'll own your team's performance end-to-end: pipeline health, follow-ups, call quality, conversion, and overall output.
Beyond day-to-day management, you'll identify gaps, implement solutions, and continuously improve how we sell — including leveraging automation and AI tools to increase efficiency and consistency.
You'll join a lean, fast-moving team focused on scaling a high-volume, high-efficiency sales operation. The team moves quickly, adapts fast, and continuously raises the bar on both performance and customer experience.
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Own your team's quota attainment and KPI performance — booked nights, conversion, QA, and pipeline hygiene.
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Provide real-time coaching on calls, deals, and objection handling.
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Ensure fast, consistent follow-up across all inbound and outbound leads.
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Manage escalations and step in when deals need to be saved or closed.
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Drive CRM discipline and data quality across your team.
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Analyze performance (calls, conversions, CSAT, pipeline) and turn insights into action.
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Partner with internal teams (Support, Billing, Ops) to remove blockers and improve close rates.
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Implement and optimize sales processes, automations, and AI workflows.
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Build a high-performance culture: accountability, urgency, and strong execution.
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English proficiency: C1 (advanced)
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Ability to work from our Polanco office — a collaborative, fast-moving environment.
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4+ years of experience in B2C or B2B sales with a strong performance track record.
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2+ years of experience managing sales or customer-facing teams.
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Proven ability to hit and exceed targets through your team.
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Strong command of sales funnels, pipeline management, and CRM tools (HubSpot, Salesforce).
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Experience with automation tools (Zapier or similar) and BI tools (Looker or similar).
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Practical use of AI tools (ChatGPT or similar) to improve workflows and efficiency.
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Highly accountable, proactive operator who identifies and solves problems without being asked.
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Salary: $20,000 - $22,500 MXN gross per month + commissions
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Grocery vouchers: $1,500 MXN net per month
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Vacation: 12 days per year (available after 90 days of employment)
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Paid time off (PTO): 40 hours per year (available after 30 days of employment)
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Health insurance: Major medical (MetLife), minor medical (AXA Keralty), dental, and vision coverage
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Parking: On-site parking for bikes, motorcycles, and cars
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Travel benefit: $750 USD annually in Landing Stays
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