Job Description
The Manufacturing Systems Engineer (MES & Shop Floor Systems) is responsible for supporting, maintaining, and optimizing Manufacturing Execution Systems (MES), shop floor applications, and production software used in a high-volume manufacturing environment. This role ensures the availability, reliability, and performance of manufacturing systems while providing technical support, troubleshooting, and continuous improvement initiatives. The engineer will collaborate with cross-functional teams including Production, Engineering, Quality, Supply Chain, and IT to ensure seamless manufacturing operations and business continuity in a 24/7 environment.
Job Duties & Responsibilities
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Administer, maintain, and support Manufacturing Execution Systems (MES) and shop floor applications.
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Troubleshoot and resolve software, database, and production system issues to minimize downtime.
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Configure and maintain manufacturing logic, production workflows, routing, sequencing, and business rules.
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Develop scripts, utilities, and software enhancements to improve manufacturing processes.
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Support integrations between MES, ERP, machine interfaces, and shop floor equipment.
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Administer and troubleshoot Microsoft SQL Server databases and Windows Server environments.
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Monitor system performance, application health, and production logs to ensure operational stability.
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Participate in system upgrades, migrations, implementations, and continuous improvement projects.
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Perform root cause analysis and implement corrective actions for production incidents.
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Create and maintain technical documentation, procedures, and system configurations.
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Collaborate with Production, Engineering, Quality, Supply Chain, and IT teams to support manufacturing operations.
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Provide technical support in a 24/7 manufacturing environment, including after-hours support and scheduled maintenance when required.
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Manage multiple priorities while ensuring high levels of customer service and operational excellence.
