About Us
We are a fast-growing U.S.-based printing and branding company serving customers across North America. We are seeking a bilingual customer support professional to join our team and work directly with U.S.-based customers and internal departments.
Responsibilities
- Answer inbound customer calls and emails
- Provide order status updates
- Follow up on customer requests and quotes
- Schedule appointments and callbacks
- Update customer information in CRM systems
- Assist with order tracking and issue resolution
- Communicate professionally with U.S.-based customers
- Support sales and operations teams as needed
Requirements
- Fluent English and Spanish (spoken and written)
- Excellent communication skills
- Reliable high-speed internet connection
- Quiet home office environment
- Strong computer skills
- Customer service experience preferred
- Ability to work U.S. business hours
- Positive attitude and strong work ethic
Sueldo: $10,000.00 - $20,000.00 al mes
Beneficios:
- Aumentos salariales
- Trabajo desde casa
Pregunta(s) de postulación:
Experiencia:
- call center: 2 años (Obligatorio)
Idioma:
Ubicación:
- Monterrey, N. L. (Deseable)
Lugar de trabajo: Empleo remoto
