American Express

Trabajar en American Express: descripción general y evaluaciones de la empresa

American Express
American Express
4.5
716 evaluaciones
Calificaciones de American Express
4.5
Calificación promedio de 716 evaluaciones en Indeed
4.2Equilibrio entre vida personal y laboral
4.4Salario y beneficios
4.0Estabilidad laboral y desarrollo profesional
4.2Gerencia
4.4Cultura
Oficina principal
200 Vesey Street, 3 World Financial Center, New York New York 10285
Empleados
Más de 10.000
Ingresos
Más de USD 10 mil millones
Industria
Banks and Financial Services

Empleos populares en American Express

 Salario promedioRango salarial
1 salario publicado
$15,000
por mes
$7,500-$23,000
1 salario publicado
$6,000
por mes
$3,000-$9,000
1 salario publicado
$7,500
por mes
$3,700-$12,000
1 salario publicado
$14,200
por mes
$7,100-$22,000
2 salarios publicados
$11,679
por mes
$5,800-$18,000
Satisfacción salarial
77%
de los empleados están satisfechos con su salario
Según 840 evaluaciones

Evaluaciones de American Express

Empleos popularesCustomer Service RepresentativeCustomer Care SpecialistTravel CounselorTravel ConsultantBusiness AnalystAnalystCredit AnalystManagerTravel AgentEjecutivo/a de ventasTeam LeaderProject ManagerCustomer serviceCustomer Relations RepresentativeDirectorFinancial AnalystAccount ManagerCollection AgentExecutive AssistantFraud AnalystConsultantBusiness ConsultantBusiness Development ManagerSenior AnalystBusiness Systems AnalystLead AnalystCustomer Support RepresentativeEjecutivo/a de atención a clientesMerchantBusiness Development ExecutiveSenior ManagerFinancial AdvisorAdministrative AssistantProduct OwnerCompliance OfficerQuality Assurance AnalystSoftware EngineerProject AnalystProgram ManagerSales RepresentativeAssistant ManagerCredit SpecialistSoftware ArchitectWarehouse LeadCall Center RepresentativeExecutiveSenior Travel CounselorInternRelationship ManagerRisk ManagerTechnical LeadVice PresidentExecutive Administrative AssistantOperations ManagerSenior Business AnalystGestor/a de cuentasProtection SpecialistSales ExecutiveSales ManagerOperations AnalystSalesSenior Financial AnalystFinancial RepresentativeSenior Customer Support RepresentativeAsesor/a financiero/aAnalista de créditoClient ManagerAccount ExecutiveAgente de viajesAgente telefónicoProgrammer AnalystSenior Customer Service RepresentativeServicio al clienteTechnical Project ManagerAccount RepresentativeAgentFinance ManagerFront End DeveloperMarketing AnalystSenior DeveloperCustomer Service AnalystCustomer Service Team LeadData Entry ClerkDeveloperSales ConsultantSpecialistAccount SpecialistAgente de cobranzaDelivery ManagerJefe de equipoMarketing ManagerQuality Assurance ManagerSecurity OfficerTest ManagerArchitectCCPCoachCollectorContractorEjecutivo/a telefónico/aRisk AnalystSenior EngineerSenior Project ManagerSenior Software EngineerSupervisorAccounting ClerkDatabase AdministratorForeign Exchange TraderInstructional DesignerSenior Product ManagerService Delivery ManagerSubject Matter ExpertTravel CoordinatorAnti Money Laundering AnalystAssociateAssociate ManagerData AnalystJava DeveloperProduct ManagerQuality Assurance EngineerSenior Credit AnalystSenior Programmer AnalystSystems AnalystVendedor/aAccount AnalystAgent de Voyage (H/F)Automation EngineerConseiller Clientèle (H/F)Customer Service/Sales RepresentativeDevelopment Operations EngineerEngineerOperations AssociateRepresentante de ventasSenior Marketing ManagerTechnical SupportTelemarketerTravel ManagerCollection RepresentativeConsultor/a generalDeputy ManagerDirector of StrategyLead Project ManagerProject CoordinatorProject LeadSenior Executive AssistantSupervisor/aTechnical WriterVentasAccountantAnalista de cuentasAsesor/a de ventasAuxiliar administrativo/aComercial de ventasCustomer Service SupervisorDirector of MarketingGestor/a comercialHelp Desk AnalystLearning SpecialistLiaisonMember Services RepresentativeOperario/a de limpiezaProduct ConsultantSenior Executive CoordinatorSenior MarketerTeam Supervisor.NET DeveloperAdministratorAnalytics ManagerBilingual Customer Service AssociateConciergeDevelopment DirectorFinancial PlannerFinancial Planning and Analysis ManagerHadoop DeveloperHuman Resources SpecialistImplementation SpecialistInformation Technology InternKey account managerOperador de TelemarketingPartnership ManagerPlannerProgrammerRegional ManagerSales AssociateSenior Business ConsultantTravel AdvisorUnderwriterAddetto/a assistenza clientiAdministrativo/a back officeAgenteBusiness Project ManagerChannel ManagerCustomer RepresentativeCustomer Service ManagerDelivery DirectorDirector of Business DevelopmentEjecutivoEjecutivo/a de ventas corporativasExecutive Assistant to Vice PresidentLead DeveloperMedewerker Klantenservice (m/v)Meeting PlannerMembership SalesNetwork EngineerOperatorProcess ManagerProject LeaderQuality AnalystRecruiterSales ProfessionalSenior System EngineerSenior Team LeaderSoftware Test EngineerTeam CaptainTerritory SalesVice President of OperationsAccount SupervisorAgent de Centre d'appel (H/F)Analista de calidadAnalyste Crédit (H/F)Business ArchitectBusiness Development SpecialistBusiness ManagerClient SpecialistData EngineerDebt CollectorDirector of EngineeringFraud InvestigatorGlobal Project ManagerIT Project ManagerInbound Customer Service RepresentativeInformation Technology ManagerMarketing ExecutivePlanner/aPortfolio ManagerReceptionistSenior Account AnalystSenior Collection AgentSenior Compliance OfficerSenior Java DeveloperSummer InternSupervisor/a de ventasTableau DeveloperTechnology AnalystTrainerAgile CoachAnalista de AtendimentoAnalyste (H/F)Application DeveloperApplication SpecialistAtendenteAuxiliar AdministrativoBusiness analystBusiness development managerClaims AdjusterClerkCommercial (H/F)Conseiller (H/F)CounselorCredit ControllerCustomer ConsultantDigital MarketerDirector of OperationsDirector of TechnologyETL DeveloperEjecutivo/a de crédito y cobranzaFinancial ConsultantGroup ManagerHuman Resources ManagerIT Security SpecialistIT SupportInformation Security AnalystInsurance AgentLoss Prevention OfficerMailroom ClerkMarketingMaster CCPNetwork Operations TechnicianOffice AdministratorOperational ManagerOperations CoordinatorPerformance AnalystPerformerPromoterQuality EngineerRelease EngineerSales Support RepresentativeSecurity SpecialistSenior Account SpecialistSenior Credit SpecialistSenior Fraud AnalystSenior Quality AnalystSenior Quality Assurance AnalystSenior Relationship ManagerSupport AnalystSystem EngineerSystems AdministratorTeam MemberTechnical Support SpecialistTechnology LeadTest EngineerTest LeadTraining ManagerVendor ManagerAccount managerAssistantAuthorization SpecialistBusiness AdvisorCare SpecialistChef de Projet (H/F)Client AdvisorCommunication SpecialistComputer OperatorCorporate TrainerCredit ManagerCredit RepresentativeData ScientistDelivery AnalystDelivery EngineerDesktop Support TechnicianDirector of FinanceDirector of Product ManagementEjecutivo/a contact center/aEngagement SpecialistEnterprise ArchitectExecutivo de ContasFinancial Analyst IIFinancial SpecialistFinancial Systems AnalystHome Care NurseInfrastructure EngineerLean Six Sigma SpecialistMarketerMarketing InternNetwork ManagerNetwork SpecialistPhone RepresentativePlan ManagerPrevencionistaProcessorProject Manager/Business AnalystPromotor/a de créditoResearch AnalystResearch AssistantRetention SpecialistSQL DeveloperSenior Account ExecutiveSenior CollectorSenior Instructional DesignerSenior Operations ManagerSenior Project AnalystSenior Risk ManagerSenior Travel CoordinatorSharepoint DeveloperSoftware Engineer InternSupport StaffTechnical AnalystTelephone RepresentativeVice President of MarketingAccount AdministratorAddetto/a al customer serviceAdministration ManagerAdministrative OfficerAgente bilingüeAmbassadorAnalistaAnalista de Contas MédicasAnalista de riesgosAsesor/a patrimonialAssistant de Direction (H/F)Assistente AdministrativoAuxiliar de recursos humanosBack Office ExecutiveBartenderBusiness DeveloperBusiness Development OfficerBusiness Development RepresentativeBusiness Intelligence AnalystBusiness Intelligence DeveloperBusiness Process AnalystCajero/aCall Center SupervisorCommercial ManagerCommunications CoordinatorConsole OperatorControlistaCustomer AdvocateCustomer AssistantData ConsultantDigital AnalystDirect Sales RepresentativeDirector of AnalyticsDirector of Human ResourcesDistrict ManagerExecutive RecruiterFinance OfficerFinancial Analyst InternFinancial Planning AnalystFront Desk AgentFull Stack DeveloperGeneral ManagerGerente de ventasGovernance ManagerGérant (H/F)HostessHuman Resources AssistantHuman Resources Business PartnerHuman Resources CoordinatorIT AnalystInbound Call Center RepresentativeInformation Technology SpecialistInternistaJefe de ventasLifestyles ManagerLíder/a de proyectosMIS ExecutiveMachine OperatorManager Commercial (H/F)Manager in TrainingMarketing CoordinatorMarketing SpecialistNetwork AdministratorNetwork AnalystNetwork Systems OperatorOffice AssistantOffice ManagerOperations AdministratorPricing ManagerProduct AnalystProduct Development EngineerProduction CoordinatorProgram AdministratorPromotor de VendasQuality Control ManagerQuality Control SupervisorRecruiting CoordinatorRegional Sales ManagerResearcherRetail Sales AssociateReward ManagerSales CoordinatorSales LeadSalesforce DeveloperSecurity GuardSenior .NET DeveloperSenior Account ManagerSenior Account RepresentativeSenior Business DevelopmentSenior ConsultantSenior Data ScientistSenior Digital MarketerSenior DirectorSenior Marketing AnalystSenior Network EngineerSenior Product Development EngineerSenior Quality Assurance EngineerSenior Quality Assurance ManagerSenior Retail Sales AssociateSenior UnderwriterService ManagerSocial Media SpecialistSolutions ManagerSupervisor/a de operacionesSupervisor/a de zonaSupport EngineerSupport SpecialistTellerTerritory ManagerTest AnalystTraining SpecialistTransformation ManagerTreasury AnalystVendedor/a de tienda departamentalVice President of FinanceWeb DeveloperiOS DeveloperANALISTAAccount ClerkAccount CoordinatorAccount DevelopmentAccount Manager (m/w/d)Account Resolution SpecialistAccounting ManagerAccounts AssistantAccounts Receivable ClerkAdministraciónAdministratief Medewerker (m/v)Administrativo/a contableAgent Administratif (H/F)American ExpressAnalista contable seniorAnalista de Crédito E CobrançaAnalista de Marketing JúniorAnalista de PlanejamentoAnalista de SuporteAnalista de operacionesAnalista de proyectoAsesor/a de marcaAsistente administrativo/aAsistente comercialAsistente marketingAssisted Living AttendantAssociate ConsultantAssociate Product ManagerAtencion al cliente - ventasAuditor/a de calidadAuxiliar de CobrançaAzafato/aBDMBSABank ClerkBaristaBecario/a de mercadotecniaBilling AnalystBilling CoordinatorBrand AmbassadorBusiness Development AnalystBusiness Development Manager (H/F)Business Intelligence ManagerBusiness OwnerBuyerCaissier (H/F)Capacitador/aCashierCassiere/aCategory ManagerCcpChange AnalystChargé de Recouvrement (H/F)Chief Credit OfficerClaims AnalystClaims ProcessorClerical WorkerClient Services SpecialistCollection ManagerComercialCommercial AnalystComptable (H/F)Conseiller Commercial (H/F)ConsulenteConsulting ManagerConsultor de VendasContract AnalystContract ManagerControllerCoordinador/a de gruposCoordinador/a de proyectosCoordinatorCredit Analyst (m/w/d)Customer Experience ManagerCustomer SpecialistData ManagerData Science InternData SpecialistData scientistDelivery DriverDepartment ManagerDesarrollador/a de softwareDirector of AccountingDirector of ComplianceDirector of Customer ServiceDirector of Financial Planning and AnalysisDirector of Information TechnologyDirector of PartnershipsDirector of Program ManagementDirector of Quality AssuranceDriverEjecutivo/a bancarioEjecutivo/a comercialEngineering LeadEngineering Program ManagerEspecialista de créditoExecutive Assistant/Office ManagerExecutive CoordinatorExecutive OfficerFacilitatorFile ClerkFinance AssistantFinance AssociateFinance CoordinatorFinancieraFinanzasFraud ManagerFront Desk ReceptionistGeneralista de recursos humanosGerenteGerente de operacionesGestionnaire Back Office (H/F)Global Credit AdministrationGreeterHandlerHead of ProductHead of Project ManagementIT ArchitectIT ManagerIT TechnicianIndependent ConsultantInformatica DeveloperInformation ManagerInfrastructure ManagerInside Sales RepresentativeInsight ManagerInstructorInsurance Verification SpecialistIntegration EngineerInternal AuditorInvestigatorJunior DeveloperJunior EngineerKundtjänstmedarbetareLead ArchitectLead AssociateLead CounselorLead Generation SpecialistLead RecruiterLead ccpLeave Absense ManagerLegal AssistantLimpieza y mantenimiento/aLoan ProcessorMaintenance TechnicianManagement AnalystManagement ConsultantManagement Information Systems ManagerMarketing ConsultantMarketing Project ManagerMarketing RepresentativeMensajero/aMerchandiserMesero/aMiddleware AdministratorNANutriologo/aOffice SupervisorOperador de AtendimentoOperario/a de depósitoOutbound Sales RepresentativeOwner/ManagerPayroll AnalystPayroll ClerkPerformance EngineerPerformance ManagerPilotPrint OperatorProduct SupportProgram AnalystProgram SpecialistProject AdministratorProject DirectorPromotor/a de ventasProperty Management Team LeaderQuality Assurance TesterRecruitment ResourcerRegional Account ManagerRepresentante de AtendimentoRepresentante de atención al clienteRepresentativeReservation AgentResponsable Commercial Grands Comptes (H/F)Responsable des Ventes (H/F)SAP ConsultantSafety DirectorSales AssistantSales LeaderSales TrainerSales and Marketing ManagerSales and Service TechnicianSalesforce ConsultantSecretarySecurity AdministratorSecurity EngineerSellerSenior Administrative AssistantSenior ArchitectSenior AssociateSenior Business Development ManagerSenior ClerkSenior Client ManagerSenior Client SpecialistSenior Data AnalystSenior Database AdministratorSenior Engagement ManagerSenior Financial AdvisorSenior Information Security AnalystSenior Operational ManagerSenior Operations AnalystSenior PartnerSenior Process ManagerSenior ProcessorSenior Procurement SpecialistSenior Program ManagerSenior Research AnalystSenior Sales ExecutiveSenior Sales LeaderSenior Sales ManagerSenior Technical AnalystSenior Technical RecruiterSenior TechnicianSenior manager/aServerService AssociateService ConsultantService TechnicianServiceNow DeveloperSocial Media ManagerSoftware AnalystSoporte técnicoSourcing SpecialistSous ChefSpecial AgentSr. CCPStaffing ConsultantStageStore OwnerStrategy ManagerSummer AnalystSuperviseur (H/F)Supervisor de VendasSäljareTechnical ManagerTechnical SpecialistTechnical Support RepresentativeTechnicianTeem LiderTelecommunications EngineerTraderTraining SupervisorTravel Care ProfessionalTélévendeur (H/F)Underwriting ManagerUser Experience DesignerVendedorVendeur (H/F)Vice President of Digital MarketingVice President of Human ResourcesVice President of StrategyVice President/General ManagerVirtualization Engineer,,-Not Applicable-25 años de experiencia en Empresas de primer nivelAUTORIZADOR, ESPECIALES,Abogado/aAccount DirectorAccount Executive (H/F)Account Executive (m/v)Account Project ManagerAccount ProtecAccount ProtectionAccounting SpecialistAccounts Payable / Accounts Receivable ClerkAccounts Payable ClerkAdministradorAdministration ExecutiveAdministrative AideAdministrative AssociateAdministrative ServicesAdministrative SupervisorAdministrative areaAdministrative employeeAdministrativo/a de facturaciónAfdeling Corporate Services AmsterdamAgency OwnerAgent (m/w/d)Agent de Recouvrement (H/F)Agent de Réservation (H/F)Agent de Tourisme (H/F)Agente AMEXAgente de AtendimentoAgente de reservacionesAgente de ventasAgente di commercioAgente di viaggioAirport Shuttle ServiceAlianzas estratégicasAmbassadeurAmerican Express Servicios ProfesionalesAmerican Express GBT TravelAmerican Express Membership Rewards Loyalty MktngAmexAnalista Analista Corporate MexicoAnalista FinanceiroAnalista PLDAnalista comercialAnalista de ComplianceAnalista de ComprasAnalista de CréditoAnalista de OperaçõesAnalista de Planejamento PlenoAnalista de ProjetosAnalista de Suporte TécnicoAnalista de aclaracionesAnalista de costosAnalista de cuentas a pagarAnalista de generación y envíosAnalista de informacionAnalista de precios unitariosAnalista de relaciones laboralesAnalista de soporte técnicoAnalista logs and ledgersAnalista programador/a juniorAnalysis Analyst LeadAnalyste Fraude (H/F)Analytics InternAndroid DeveloperAnonymous EmployeeApplication ProgrammerApplication Security EngineerAppointment GeneratorArea LeaderArea ManagerArm in AmexAsesor/a comercial de segurosAsesor/a comercial financiero/aAsesor/a de negociosAsesor/a ejecutivo/aAsistente de contabilidadAsistente de créditos y cobranzasAsistente ejecutivaAsset ManagerAssist American Express CardAssist card membersAssistance venteAssistant Business ManagerAssistant Commercial (H/F)Assistant Comptable (H/F)Assistant General ManagerAssistant LeaderAssistant Marketing (H/F)Assistant to the PresidentAssisting card membersAssociate General CounselAtención a tarjetahabientes Premium, con manejo de varios productosAtención al públicoAtendente BilíngueAtendente de Call CenterAtendimento ao ClienteAudio Visual TechnicianAuditorAuthorAuthorization RepresentativeAuxiliar de Atendimento ao ClienteAuxiliar de EletricistaAuxiliar de ProduçãoAuxiliar de mantenimientoAuxiliar juridicoAuxiliar/a de campoAuxiliar/a de crédito y cobranzaAuxiliar/a de pagosAyudante administrativo/aAyudante de ventasB2B CollectionsBDEBack of House Team MemberBank OfficerBank Service, Credit balance expertBar ManagerBar/a tender/aBecariaBecarioBecario de Brand & CommunicationsBecario/a de comunicaciónBecario/a de operacionesBecario/a tiBgcBilingual Call Center RepresentativeBilingual Debt CollectorBilingual Inside Sales RepresentativeBillettiste affairesBilling ManagerBoletero/aBoutique Travel & Lifesyle servicesBrand ManagerBrand ambassadorBrokerBrokerage Service and TradesBsa AnalystBusiness AssociateBusiness CoachBusiness Development ConsultantBusiness InternBusiness Travel CounselorBusiness intelligence specialistBusiness to Business SalesBusiness travelBürokaufmann (m/w/d)C DeveloperCAD DrafterCCACCP ICCP TEMPCCP of BusinessCEN HBS RepresentativeCHIEF TASKS HANDLEDCLMCMMI AnalystCOMPENSATIONS & BENEFITS MANAGERCS RepCSECSRCWR MRCajaCall Center Agent (m/w/d)Call Center ManagerCallerCapacity & Contact Managemet LeadCapitan de meserosCaptainCar Wash AttendantCard Dispute RepresentativeCard member representativeCards OfficerCare professionalCase ManagerCash AssistantCash ManagerCatererCatering AssistantCatering SupervisorCenter DirectorCenter ManagerCenturion Membership ProfessionalCenturión Relationshipcare ManagementCertified Customer Professional (Virtual)Change ManagerChargé de Clientèle (H/F)Chargé de Contrôle Interne (H/F)Chargé de Mission (H/F)Chauffeur Livreur en Véhicule Léger (H/F)Chef d'équipe (H/F)Chef de Projet Senior (H/F)Chief Executive OfficerChief Technology OfficerClaims ManagerClaims RepresentativeClaims SpecialistClerk de tráficoClient AssistantClient AssociateClient DirectorClient ServicesClient Services CoordinatorCliente Coca-ColaCloserCollaborateur (H/F)CollectionsCollections ClerkCollections agentColocación de tarjetasCommercial DriverCommercial LeadCommercial Sédentaire (H/F)Commercial servicing network CommercialeCommodity ManagerCommunications InternCommunications LeaderCommunications and Employee Engagement LeaderComodity ManagerCompensation ManagerCompensation SpecialistCompliance AnalsytCompliance AnalystCompliance AuditorComputer SpecialistComputer related positionComunicación internaConciliador BancarioConseiller en voyage affaireConseiller en voyage d'AffairesConstruction LaborerConsulente finanziarioConsultant (H/F)Consultant (m/v)Consultor de NegóciosConsultor de RelacionamentoConsultor/a corporativo/aConsumer Welcome Card ServiceContableContact PersonContent ExpertContent Expert – UK / SPAINContract ITContralor/aContributorConvergys, Problem Solution RepCookCoordinador de Información FinancieraCoordinador/a de reclutamiento y selecciónCoordinator ITCoordonnateur à la Réception des Réclamations (H/F)CopywriterCorporalCorporate Development ManagerCorporate Key Accounts Acquisition ExecutiveCorporate ParalegalCorporate RecruiterCorporate Travel AgantCorrectional OfficerCostumer Care ProfessionalCostumer care professionalCotizador/aCoverage Merchant ExecutiveCredit Analyst (m/v)Credit AssociateCredit Bust Out AnalysistCredit ClerkCredit CollectionsCredit Manager (H/F)Credit TeamCredit administrationCredit bust outCrew MemberCuidador/aCustomer Care AssistantCustomer EngineerCustomer Network EngagementCustomer Relations ManagerCustomer Service Account RepresentativeCustomer Service Associate / CashierCustomer Service Claims Handler (H/F)Customer serv.RepDEDICATED TRAVEL ADVISORDIRECTOR REGIONAL DE IMPUESTOS Data Analist (m/v)Data Center TechnicianData entryDatabase AnalystDatabase DeveloperDeanDedicated Travel AdvisorDepartment AssistantDesign ManagerDesignerDevelopment AssociateDevelopment InternDevelopment LeadDevelopment ManagerDevelopment Operations ManagerDigital DesignerDigital marketing managerDirect Service ProviderDirecteur Régional (H/F)Directeur d'agence (H/F)Director de Contratación ProveedoresDirector of Client ServicesDirector of Employee ExperienceDirector of Information SecurityDirector of MaintenanceDirector of QualityDirector of RecruitingDirector of Sales and MarketingDirector/a de finanzasDirector/a de ventasDirector/a financiero/aDispute IssuerDispute Resolution RepDispute Resolution RepresentativeDispute Resolution Representative - (HVCM)Distribution Analyst México (Travelers Cheques)Division ManagerDocument Control ClerkDpto Meeting and EventsDémonstrateur (H/F)EJECUTIVO DE INPLANEMEA Strategic SalesETL Informatica LeadEconometricianEdecánEditorEjecutivo CenturionEjecutivo de AfiliaciónEjecutivo de vetasEjecutivo de viajes OnlineEjecutivo personal & Small BussinessEjecutivo/a comercial seniorEjecutivo/a de servicioEjecutivo/a de servicios financierosEjecutivo/a e-commerceEmbossing RepresentativeEmpezar como Relayer y termine como Autorizados IDCEmployee , American Express Banking CorpEmployee Relations ManagerEmployee Satisfaction ActionEngagement ManagerEngagement/Leadership/DevelopmentEnrollment SpecialistErp AnalystEspecialista de complianceEspecialista de comunicaciónEspecialista de e-commerceEspecialista en procesosEspecialista en tarifas InternacionalesEstudio y análisis para la aprobación y/o negaciónEvent CoordinatorEvent ManagerEvent PlannerExecutive AdministratorExecutive Assistant to the PresidentExecutive ChefExecutive ProducerExecutive SecretaryExecutive assistantExecutivo de VendasExperta en volumenFIUFacility CoordinatorField AgentField EngineerField Sales RepresentativeField Support SpecialistField TechnicianFinance ClerkFinance Project ManagerFinancial AdministratorFinancial Advisor RepresentativeFinancial ModelerFinancial ProfessionalFinancial Reporting ManagerFinancial Risk AnalystFinancial Risk ManagerFinancial analystFloor SupervisorFood Preparation WorkerForecasting ManagerForklift OperatorFormateur (H/F)Fraud Authorization OfficerFraud RepresentativeFraud protectionsFreelance ConsultantFreelance DesignerFreelance EditorFreelancerFreight Team AssociateFront Desk ManagerFulfillment AssociateFunctional ManagerFund AccountantFund ManagerFundraiserGCAGCRC Relationship LeadGCS / GCC / GESGERMAN LANGUAGEGMSGSR (Global Supplier Relations)Gerente TerritorialGerente de TecnologiaGerente de administración y finanzasGerente de finanzasGerente de servicioGerente regional de ventasGerman language ExpertGestione campagneGestionnaire Ressources Humaines (H/F)Gestión de viajes de EmpresasGestor/a de proyectosGestor/a telefónicoGestora de incidencias de las tarjetasGlobal Automation & DeploymentGlobal Card Billings & Payments SubdirectorGlobal Employee & Labor Relations ManagerGlobal Employee DevelopmentGlobal Gateway SpecialistGlobal MediaGlobal Mobility SpecialistGlobal Network ServiceGlobal Procurement AuxiliarGlobal Procurement SpecialistGraduate ManagerGroup LeaderGuest Service AgentGuia de turismoHR business partnerHR manager/aHVCS REPHadoop AdminHadoop AdministrationHead ServerHead of Business Planning and DevelopmentHead of Collections ANZHead of DigitalHead of FXIP New ZealandHead of SalesHead of Sales (m/w/d)Head of SecurityHealthcare Customer Service RepresentativeHeld various rolesHelpdeskHelpdesk ManagerHuman Resources AdministratorHuman Resources GeneralistHuman Resources Manager (m/v)IATA TravelplannerIDC Credit RepresentativeIDC Travel & Lifestyle Trilingual RepIOBSPIT AdministratorIT EngineerIT PM / BSAIdentity Theft Team (IPT)Ilt ManagerImpiegato/aImpiegato/a Back Office CommercialeImpiegato/a d'ufficioImplementation SolutionsImplementation and SupportImplementations & ITG Spain ManagerInbound Sales RepresentativeIncident ManagerIndependent AgentIndustrial EngineerIndustrial PainterInformation SpecialistIngeniero/a de softwareInkassohandläggareInside Sales ManagerInspector/a de calidadInstructor/aInsurance New BusinessInsurance UnderwriterIntake SpecialistIntelligence AnalystIntelligence SpecialistInterim Tax ManagerIntermediatore finanziarioIntern ManagerInventory AnalystInvestigations AnalystInvestment ConsultantJPJavascript DeveloperJefe DirectoJefe de GrupoJefe de almacénJefe de productoJira AdminJoined as an officerJunior Financial AdvisorJunior InternJunior Marketing AnalystJunior Relationship ManagerJunior Software EngineerKYC AnalystKYC Analyst- South Head OfficeKiosk StaffKiosk WorkerKitchen PorterKlantenadviseur (m/v)Knowledge Management SpecialistKnowledge ManagerKredietanalist (m/v)KredithandläggareLEAD ARCHITECTLaborer WorkerLaser OperatorLatin America IT Head & Amex Bank OfficerLead Lead AnanystLead BSALead CCPLead ConsultantLead Data ArchitectLead EngineerLead HandLead OperatorLead Package Recovery AgentLead SupervisorLeadership Path TraineeLearning and Development AdvisorLearning and Development AnalystLearning and Development FacilitatorLeasing ConsultantLegal ManagerLending ManagerLicensed AgentLicensing ManagerLicensing SpecialistLife Skills TrainerLight Industrial WorkerLine CookLine LeadLinux EngineerLoan SpecialistLocatorLockbox SpecialistLogistics AssistantLos Mitigation RepresentativeLíder de Capacity & Contact Management GCAMBDMCSCCPMIS AnalystMRAB projectMail CarrierMail ExtractorMail SorterMailroom SupervisorMaintenance PersonManaagerManager (H/F)Managing ConsultantManaging PartnerManual Testing,webservices testing,selenium,EMVMarket AnalystMarket ManagerMarket ResearcherMarketing AssistantMarketing Communications ManagerMarketing coordinatorMaster CCP & Resident ExpertMaster CCP(Coporate Card Professional)Master credit AnaylistMeat CutterMedical Sales ExecutiveMeetings & EventsMembership ManagerMembership Services ProfessionalMerchandise Flow Team MemberMerchant Adviser - CCPMessengerMitarbeiter (m/w/d)Mobile TesterModelMoney movement repMotor Transport OperatorMultiple TitlesMystery ShopperMédico/a laboralNegociadorNetwork ArchitectNetwork Security EngineerNew Business Acquisition Leader MM GCPNew Product Development ManagerNot specifiedNurseOct 2018 to oct 2019Oficial de NegociosOficial de obraOficinistaOnboarding ManagerOnline ManagerOnsite Account FloaterOnsite Floater Southeast PennsylvaniaOperador de Call CenterOperador de VendasOperador/a de montacargasOperation AnalystOperation AssociateOperation SpecialistOperations AssistantOperations ConsultantOperations InternOperations LeadOperations OfficerOperations RepresentativeOperations SupervisorOperatore call centerOpérateur de Saisie (H/F)Oracle PL SQL DeveloperOrder ProcessorOrganizadora de eventosOutside Agency LiasonOutside Sales RepresentativePA Strategic Unit CCP - Servicio CorporativoParalegalPartenairePartnerPartner Sales ExecutivePayroll AccountantPayroll AdministratorPeople LeaderPersonal Banking RepresentativePhone BankerPhoto EditorPlatform EngineerPlatinum CCPPlatinum TravelPlatinum care professionalPmoPolitieagent (m/v)PorteiroPortfolio AnalystPortfolio Management & Digital CoordinatorPortfolio/ Data AnalysisPost room assistancePracticante contablePracticante de marketingPracticante mercadotecniaPrepaid Resolution TeamPresenterPricing Manager para America LatinaPrincipal Program ManagerProcacciatoriProcessing ClerkProcurement AnalystProduct Service ManagerProduct managerProduction ManagerProgram LeaderProject ConsultantProject Name: American Express Interactive (AXPi)Project managerPromotor ComercialPromotor de Vendas ExternasPromotor/a financiero/aProof OperatorProyectistaPréparateur de Commandes (H/F)Pubbliche relazioniPublicistasPublisherPurchaserPurchasing ManagerQuality Assurance AuditorQuality ManagerQuality Service RepresentativeRC Frame ManagerREP - ACCOUNT MANAGEMENTREPRESENTANTE LEGAL PENALRESIDENT EXPERTRLA/DARTRPCRcReal Estate ManagerReceiverRecepcionista BilíngüeRecepcionista bilingueReclutamiento y selecciónReconciliation OfficerReconciliation SpecialistRecovery OfficerRecruiting SpecialistRecruitment ManagerReferente Business TravelRegional DirectorRegional Sales DirectorRegional Vice PresidentRegistered RepresentativeRegulation E LeadRegulatory Reporting MangerRegulatory business assuranceReisadviseuseRelaciones públicasRelatiebeheerder (m/v)Relationship Care LeadRelationship Care ProfessionalRelationship ManagementRelease ManagerReliable team workerRelocation SpecialistRemediation team - New AccountsRep 1Rep 1 Item Processing/TCPS Item ProcessingRep Account DevelopmentReporting AnalystRepresentante CustomerRepresentante de créditoResearch EngineerResesäljareResp de nuevas empresas y volumen en dólaresResponsable Comptable (H/F)Responsable Développement (H/F)Responsable Grands Comptes (H/F)Responsable d'exploitation (H/F)Responsable de Dossiers (H/F)Responsable des Ressources Humaines (H/F)Retail Assistant ManagerRetention ExpertRetention ManagerRevenue ManagerRiskRisk and Compliance InvestigatorSAS ProgrammerSMESME (Subject-Matter Expert)SPOCSachbearbeiter (m/w/d)Sales DirectorSales SpecialistSales officer/aSalesForce AdministratorSalespersonScannerSchichteinsatzplanerSchool Work ExperienceSecretary SupervisorSecrétaire (H/F)Security AnalystSecurity CoordinatorSecurity Project ManagerSecurity SupervisorSeguridadSelenium Webdriver Automation LeadSenior Account OfficerSenior AdministratorSenior Advertising ManagerSenior AdvisorSenior AuditorSenior BSASenior Billing SpecialistSenior CCPSenior Claims AdjusterSenior Claims RepresentativeSenior Commercial ManagerSenior Computer OperatorSenior Conference CoordinatorSenior Consulting EngineerSenior CopywriterSenior Corporate AccountantSenior CounselSenior CounselorSenior Credit ControllerSenior Customer EngineerSenior Database AnalystSenior Desktop TechnicianSenior Director of FinanceSenior Director of Product ManagementSenior EditorSenior Executive AdministratorSenior Executive Assistant/Office ManagerSenior Executive SecretarySenior Field ManagerSenior Financial SpecialistSenior Help Desk AnalystSenior IT EngineerSenior IT ManagerSenior Lead EngineerSenior Mailroom ClerkSenior Marketing ConsultantSenior Medical OfficerSenior MentorSenior ParaplannerSenior Portfolio ManagerSenior Product DesignerSenior Production CoordinatorSenior ProgrammerSenior Project ConsultantSenior Quality Assurance TesterSenior Quality EngineerSenior RecruiterSenior Regional ManagerSenior Relationship BankerSenior RepresentativeSenior Research ManagerSenior Risk AnalystSenior Sales AgentSenior Sales ConsultantSenior Sales RepresentativeSenior Service AssociateSenior Staff EngineerSenior Systems AdministratorSenior Systems AnalystSenior Team ManagerSenior Technical AssistantSenior Technical SupportSenior Technical WriterSenior Technology ConsultantSenior Test EngineerSenior Travel AgentSenior WriterServer AdministratorService CoordinatorService à la Clientèle (H/F)Settlement AgentSharePoint LeadSharepoint AdministratorShift LeaderShift ManagerShipping and Receiving ClerkSignal Support Systems SpecialistSite AgentSite ManagerSite Reliability EngineerSkip Trace Content ExpertSmall Business SolutionsSocial and Health Program ConsultantSoftware ConsultantSourcing ManagerSpecial Handling RepresentativeSpecialist (m/v)Specialist (m/w/d)Sponsorship ManagerSpvs de viajes Gte ofna Gte AdquisicionesSr BSASr. CCESr.Customer Care ProfessionalSr.Manager Corporate Safety - JAPASr.TrainerStaff AccountantStaff ManagementStaffingStaffing SpecialistStagiair (m/v)Stagiaire (H/F)StagistaStewardStock ManagerStrategic Corporate Service CCPStrategic Project ManagerSub-StaffSubject Matter Expert Credit and RiskSummer AssociateSupervisor ComercialSupervisor OperacionalSupervisor/a de cajasSupervisor/a de call centerSupervisor/a de producciónSupervisordel CentralizedContact Management LACSupply Chain AnalystSupport PersonSupport Services ClerkSupport officerSwitchboard OperatorSystems ConsultantSystems Project ManagerTSC COBRAND ITSC Rep 1TYPING ENCODEUSETape LiberianTax AccountantTax AnalystTax ManagerTeam AssistantTeam CoordinatorTeam TrainerTechnical ConsultantTechnical DirectorTechnical Product ManagerTechnical Program ManagerTechnical Support EngineerTechnicien Support Informatique (H/F)Tecnico di laboratorioTelecommunications TechnicianTelephonistTeleservice RepresentativeTerritory Mgr Corporate Svcs AdquisiciónTerritory RepresentativeTesorero/aTesterTornero/aTrade AssistantTrainee Officer - (IMT)Training CoordinatorTransport DriverTransport ManagerTransportation CoordinatorTravelTravel & Lifestyle AgentTravel & Lifestyle CounselourTravel & lifestyleTravel CouncellorTravel Counselor (TLS)Travel ExcecutiveTravel counselorTravel e lifestyle counselorTécnico/aTéléconseiller (H/F)Téléphoniste (H/F)Unit ManagerUser Experience ManagerUser Experience ResearcherVDI ???VMWARE ADMINVP & Latam TreasurerValue Generation LeaderVenditoreVentas ejecutivasVerkäufer (m/w/d)Vice President of Business DevelopmentVideo EditorVideo EngineerVisa ConsultantVisual merchandiserVoice of the Card MemberVolunteer CoachWarehouse ManagerWarehouse WorkerWeb DesignerWeblogic AdminWellness NurseWintel AdminWork Experience PlacementWorked full timeWorkforce ManagerWorks ManagerWorkstream Leadanalista de fraudesanalista merchant riskauxiliarayudantebackendband 28 officerbdecarecauterccp wharehousecommercial papercomunicación y trabajoconsumer welcomeejecutivoejecutivo f2feventoseventos american expressfinancial profraudfraud department and collectionskioskleadmaster ccpnothingpaymentsrepresentanterepresentativeresponsable pago a proveedoressalessititular de grupotravel Counsellortravel care protyping workÉquipier (H/F)
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Evaluaciones generales en American Express

1.0
Customer service | Ciudad de México | 7 jun 2016
Empresa deshonesta, explotadora y sin integridad
Trabajé para esta empresa un año, fue una pesadilla. Tienen un sistema de calificación 100% injusto para el representante de atención al cliente. La empresa tiene problemas en todos los ámbitos, las tarjetas no pasan en un 50% de los casos, el sitio de Internet se cae a cada rato, las disputas de cargos ni siquiera las leen los del departamento de disputas, que además están ubicados en India, la gente tiene que llamar como 10 veces para re-disputar sus cargos. Además hablan diario para quejarse porque estás en México y no en Estados Unidos, y la calificación que te dan gracias a todos estos desperfectos, resulta que es TU calificación y con eso te pagan y te dan bonos! Tienes que tener muy buena suerte para que no te toquen los clientes mas molestos, porque de ser así, ya saliste de la empresa! Y por si fuera poco, no tienes tiempo ni para comer, con trabajos y logras ir al baño, yo tenía que comer durante la llamada, para eso sí tienen un carrito de comida chatarra y te la puedes comer poniendo a la persona en espera. Solo que si te cachan te pueden correr... jajaja, si no es chana es juana, pero ahí sí eres esclavo como lo quieras ver. Pero eso sí, te lo disfrazan como ensueño, te lo hacen ver como si estuvieras en un lugar privilegiado, el proceso de contratación te hace pensar que estás tomando un súper trabajo, espérate a vivirlo en carne propia. No te dejes engañar, son puras apariencias! Lo peor de todo, tienen una lista de valores que supuestamente la empresa p
VentajasSeguro de gastos medicos mayores
DesventajasSupervisores deshonestos, sistema de evaluaciones injusto, no paras de tomar llamadas, no tienes tiempo para comer, no puedes convivir con tus compañeros
5.0
Analista de crédito | Ciudad de México | 8 abr 2014
Es una empresa con un excelente ambiente de trabajo, no había café gratis pero los alimentos eran accesibles.
Tenía que llegar 15 minutos antes de la hora de entrada para habilitar el sistema y tener a la mano todo lo necesario para desempeñar mis funciones. El trabajo consistía en esperar la entrada de llamadas de clientes que por alguna causa o razón no podían utilizar sus tarjetas. Hacía el análisis correspondiente y proporcionaba al cliente la información de porque no se estaban autorizando sus compras. Se buscaba la mejor solución para tener al cliente satisfecho y comprometido con la empresa. Hacía el reporte de devolución de cheques de los pagos que hacían los clientes, realizando la llamada correspondiente para notificarles de la devolución y solicitar el pago nuevamente. Llevaba también el reporte de incidencias del personal de mi equipo, registrando todas y cada una de las desconexiones que tenían a lo largo de la jornada laboral. Aprendí a negociar con las personas y llegar al mejor arreglo posible considerando por un lado la situación y necesidades de los clientes y por otro lado cuidando los intereses de la empresa. Aprendí también que no es tan difícil hacer la labor de cobranza. Con los directores y gerentes siempre hubo un ambiente de confianza y se trabajaba muy a gusto con ellos. Con mis compañeros siempre había ese proceso de retroalimentación que nos ayudaba a mejorar nuestro desempeño y hacíamos un registro de tip´s para ayudarnos a lograr mejores resultados. Lo más difícil fue dejar la empresa. Me gusto mucho experimentar en un campo relativamente nuevo, a
VentajasContaba con seguro medico de gastos mayores, bonos por productividad mensuales y anuales. Capacitación constante
DesventajasNo había facilidad para crecer en la empresa
4.0
Servicio al cliente | Ciudad de México | 13 oct 2014
Buen ambiente de trabajo en donde podia comer en mi lugar o tomar cafe o agua y lo mas importante que te trataban como ser humano
Un dia tipico en el trabajo:Llego temprano como 30 min antes, voy al baño voy a mi area de trabajo saludo a mis compañeros Supervisores y Gerente, preparandome para trabajar habro mis sesiones, conecto mi diadema me doy de alta e inicio a trabajar escuchando con atencion y dando solucion inmediata a sus problemas checando la cuenta activando la tarjeta mientras le ofrezco uno o varios productos segun la llamada hasta la hora de mi break asignado, regreso continuo atendiendo llamadas dando lo mejor de mi y haciendo llamadas de excelencia hasta el termino de mi hora de trabajo, despidiendome de mis compañeros de trabajo y Supervisores. Lo que aprendi: A tratar con diferentes status de personas, asi como hacer llamadas de calidad, y detectar cuando era una cuenta fraude, y logre hacer ventas de 2 a 5 productos. Aprendi a trabajar bajo presion, A entrenar a la gente de nuevo ingreso, apoye al Supervisor para entrevistas. Gerencia: Una comunicacion habierta de respeto, confianza y apoyo. Colegas: Buena comunicacion, respeto, apoyo, armonia y trabajo en equipo. Parte mas dificil del trabajo: Las temporadas de ventas nocturnas por las horas de trabajo excesivas. Lo que mas te gusto del trabajo: los paseos, y los bufettes en las reuniones y juntas de trabajo o eventos sociales.
VentajasBuenas prestaciones
DesventajasLos horarios excesivos en las noches de venta nocturnas
5.0
Asesor/a financiero/a | Ciudad de México | 15 mar 2013
Ambiente Laboral Relajado
Me gusta llegar temprano e incorporarme de inmediato a mi estación de trabajo para comenzar el día con mucha energia, estar al día en cuanto a las prioridades y hacer todas las labores del día y en agenda. El ambiente es relajado, cordial, respetuoso y tranquilo; los compañeros trabajamos en equipo y nos apoyamos en días complicados como cuando hay contingencia en el sistema y trabajamos fuera de linea. Aprendí a trabajar bajo presión y que hay cosas que son dificiles pero no imposibles de llevarlas a cabo. El gerente era una persona que nos trasmitia confianza y siempre estaba en constante comunicación y retroalimentación con el equipo de trabajo. Nos indicaba nuestras areas de oportunidad pero también reconocia nuestros meritos y un buen trabajo realizado. La parte dificil como en todo trabajo tenemos que cumplir con diversas tareas en tiempo y forma, dar soluciones para todo tipo de problemas complejos. Lo que me gusto de mi trabajo fue estar en proyectos para mejorar el sistema y la operación.
Ventajascontrato de planta, prestaciones de ley, seguro de gastos medicos mayores, vales de comida y despensa, bono por desempeño anual, comisiones de 1% al millar x monto de apertura de cuenta
Desventajasmuy pocas oportunidades y posiciones para crecer dentro de la compañia
5.0
Customer service | México | 21 jul 2016
American Express es un gran trabajo .
Es una gran empresa , tiene oportunidades de crecimiento en todos los aspectos , no solo es tratar con los clientes como si fueran un numero sino como un miembro de la familia.Un día típico en el trabajo era preocuparte por el cliente y ponerte en sus zapatos y siempre mostrar interés en su necesidad. Lo que aprendí fueron bastantes cosas , una de ella es que debes de amar lo que haces y hacer tu trabajo cada día mejor, buscar soluciones en todos los aspectos para dejar al cliente satisfecho.La gerencia es excelente tiene muy buena administración y sistemas muy manejables.Mis colegas de trabajo eran fantásticos día con día teníamos reunión para mejorar y ayudarnos unos con otros.La parte mas difícil del trabajo puede ser el porcentaje de llamadas que haces al día pero solo es cuestión de acostumbrarse para mi no había dificultad.Lo que mas me gusto del trabajo fue la comunicación y la relación que construía con mi cliente y no solo recibir otra llamada sino hacerla inolvidable. Te enseña valores y te ayuda a crecer como persona.El motivo por el cual no pude seguir con ese empleo fue por la distancia y el riesgo en el transporte publico.
Ventajasseguros de medico privado, vales de restaurante y de despensa
DesventajasEl tiempo para el almuerzo.Era corto.
5.0
Ejecutivo/a de ventas | Ciudad de México | 20 ago 2012
Buen ambiente, liderago enfocado a resultados y people
checar hora de entrada y conectarme para recibir llamadas, cada llamada una oportunidad para colocar una venta, antes del lunch (15 min.) una o dos ventas para que no nos agarren las prisas al final del dia, aprendi mucho en cuanto a las necesidades de los clientes lo que ellos quieren; servicio, rapidez amabilidad y sobre todo sentirse valorados (ellos son lo maximo para nosotros) los clientes recompensan muy bien una buena atencion, ya sea con llamadas a nuestros jefes de agradeciemiento o comprando algun producto(aunque a veces no lo necesiten tanto. Los superiores se enfocan en hacer sentir bien al empleado cada cosa que haces nos tiene aqui y si tu estas bien toda la empresa esta bien. Los colegas como siempre pasa la mayoria animados enfocandose en su trabajo y alguno que otro (con envidia), la parte dificil del trabajo eran, las metas siempre en aumento, al principio hasta fue facil conforme paso el tiempo aprox. en 2009 fueron las metas muy altas. todo me gusto del trabajo hasta esos desafios aunque dificiles siempre se veia remunerado tu esfuerzo.
Ventajasseguro de gastos médicos mayores y menores, vacaciones en base a antiguedad, comisiones envidiables, etc.
Desventajasno recuerdo ninguna comprobable.
5.0
Gestor/a de cuentas | León, Gto. | 30 jul 2016
Ambiente de trabajo agradable, con reconocimientos, bien pagado.
Ha sido la mejor empresa donde he trabajado, y recibido las mejores comisiones de mi vida. y de cualquier persona creo que trabajando en equipo, se logran muchos resultados vender y lograr captar las necesidades de los clientes es primordial para cualquier empresa o ejecutivo. Lograr tus resultados y ayudas a tu empresa en numeros, y te ayudas a ti mismo en tener una estabiliad economica excelente. Me proporcionaron auto, el cual compre el primero a los 4 años, aun lo tengo, computadora, celular, viajes, capacitaciones, proyectos nuevos para la mejora continua de la empresa, aprendizaje, areas de oportunidad. En realidad aprendi mucho. Pero no es facil mantener aveces una cartera robusta porque me quitaban mis clientes buenos a final del año. es decir cada año tenia que cambiar de clientes y eso pegaba en mis resultados y no estaba bien. Aunque segui demostrando mi profesionalismo. Los clientes se quedan con ellos y mis ganancias tambien. Pero me ayudaron en mis resultaos mensuales. Como todo vendedor tienes que luchar, buscar, competir, y dar resultados. Gracias. .
Ventajastenia todos los seguros, y SGMM. Carro utilitario, celular, prestaciones superioes .
Desventajasninguna. yo tenia mi propio tiempo. Pero di resultados.
4.0
Agente de cobranza | Ciudad de México | 22 ene 2013
buen ambiente de trabajo, nos apoyaban con la mitad del cafe, buenos horarios, buen sueldo
era llegar al trabajo antes de la hora para conectarse desde el sistema, aprendi como cobrar a clientes HV, HB, COSTUMER y clientes con cuentas al corriente, analizar las cuentas. con mis colegas habia apoyo entre todos nos enseñamos lo que no sabiamos y asi lo aprendiamos, el training fue muy bueno, hubieron cambios como en todo y hay que aprender a adaptarse y la direccion como la gerencia con hicieron que con miedo tomaramos estos cambios de hecho en las demas areas decian que el area de credito era la mas pesada, la empresa es buena para aprender, para tener estabilidad y proyecto de vida. mi contratacion fue por outsoursing, me hubiera gustado tener la planta pero no fue posible algunos supervisores tomaban personal el que su ejecutivo supiera mas asi que preferian dar de baja, lo por de esto es que la baja la daban con engaños, decian que iban a R.H para firmar contrato y con la sorpresa de que era para firmar finiquito, me toco que mi firma es mi nombre y mi TL firmo dos memos a mi nombre mas no quise hacer esto grande ya que quiero regresar pero a otra area
Ventajasservicio medico y prestaciones
Desventajaspara crecer se necesitan influencias y prepotencia por parte de un tl credito
4.0
Customer Care Specialist | Ciudad de México | 27 may 2021
Amazing benefits, poor work environment
At American Express everyone has their role. As a CCP you’re given metrics you have to be on goal, as with every other customer care position out there. However, this metrics are often based on the highest rating on the roster, instead of an average, making it close to impossible to achieve and they are changed very often, making it confusing and making it hard to focus on results. Leadership is nonexistent. Leaders are often in “meetings”, meaning they’re out getting breakfast at Starbucks, and are never there when you need them. Communication is impossible and constructive feedback is rarely received. Favoritism is an issue, it is not a sales position (I made sure of it before I even applied), however, there is the option to upsell and cross sell. Not everyone has the same opportunities to do so cause calls are routed based on the tier the agent is working, most tiers do not have that option. However, any kind of growth opportunity is given to people with high sales numbers, making it impossible for everyone else in the other groups to ever change position.
VentajasAmazing benefits package and fixed schedules, offering a nice life-work balance.
DesventajasLeadership. No growth opportunities. Very high stress levels.
4.0
ejecutivo | Puebla, Pue. | 19 abr 2016
libertad laboral con compromiso de metas
llegando a las oficinas teniamos junta para reportar el dia incluyendo planes de trabajo e inmediatamente a trabajar.Se aprende a darle la importancia a cada cosa desde el cliente hasta la mas minima firma y letra que se exige,a respetar a cada persona.La parte de la gerencia siempre fue innovadora pero con sus principios por delante,sin menos preciar a nadie,por el contrario siempre impulsando a todos.La coordialidad,el compañerismo,la ayuda que siempre existio con todos nosotros de parte de la gerencia fue de mucha hermandad,con respeto hacia el trabajo del compañero de al lado sin envidias,ni provocaciones.Los cambios siempre son dificiles principalmente cuando tienes una forma de trabajo ya preestablecido o acomodado creo que es la parte mas dificil lo mismo cuando se iba un amigo de la compañia,sin embargo te adaptas facilmente cuando tienes el apoyo de todos.Por supuesto que fue un trabajo ideal,pues ademas de tener libertad de laborar,ganar lo que uno queria,tener apoyos economicos para realizar tu trabajo,viajes todo pagado,en pocas palabras un excelente lugar de trabajo a quien no le iba a gustar trabajar ahi.
Ventajasseguro medico, vales de gasolina, viaticos y casetas.
3.0
Customer Care Specialist | Remote | 4 nov 2021
It started out great, but that started to change in 2017...
The bad news: Starting in 2017, too much emphasis was placed on sales quotas. In short, this started out as a true customer service position, and ended up a true sales job. Also, they offshored or placed some jobs back into the brick-and-mortar U.S. centers, for quite a bit of the U.S.-based virtual team (check out the careers page: you'll see very few jobs for U.S. employees are virtual now, most are in the brick-and-mortar centers, and even some of the virtual jobs are limited to states with centers). The ironic aspect of this change: this started to happen about a year or so before the pandemic. Moving up is tricky in the virtual side, as well. If you want to be a team lead, or a training coach, for example, you'll likely be in that position as "interim". So, at any time, management can require an interim leader to go back on the phones, regardless of how long they've been away from the direct customer care position. Some people were interim for months, some for years. In addition, that individual will receive absolutely no refresher training, and very little notice. This exact scenario happened to one of my leaders in 2018 ("leader" is plural, because I was moved to several different teams, due to schedule bids, and sometimes restructuring, but the good news was: I worked well with every one of my leaders). Schedule bids would happen about every few years, and they had already announced that they would switch from the bids being awarded based on a mix of tenu
VentajasWork-life balance, generous PTO, overall benefits, my team leaders and colleagues.
DesventajasSales quotas, metrics, not enough permanent growth opportunities, job security on U.S. virtual side, high-deductible medical insurance.
3.0
Travel Counselor | Phoenix, AZ | 17 oct 2013
No growth opportunities if you are over age 40 or in current role too long
I have been a loyal Amex employee for 16 years mostly working within the corporate travel division. Within this time I have taken many steps to advance my career including utilizing the tuition reimbursement program to complete my BS degree in Business/HR as well as mentoring within Work force management and HR. Yet I have been turned down for the last 12 internal postings that I have applied for in the last couple years. I can tell from the types of questions which I received within these interviews that my length of tenure is actually part of the problem, as this seems to be viewed as a detriment and not a positive quality. For example, I was actually asked recently when I had a 2nd interview for a band 25 Account Protections Specialist position within the Fraud department "about how much PTO time do have remaining for this year?" After I told him that like other Amex employees with more than 10 years I have 264 hours per year. I was then actually asked if I believed my extensive PTO time would interfere with my ability to complete the training process. I told him that No I did not believe it would interfere as with 16 years I would not set myself up to fail within this department and also told him that I was very flexible with my remaining PTO time. Ultimately I was turned down even though I have excellent work record, many transferable skills, and was very successful within my B.S. Business program. After this experience I then also applied for a Service Level Coord
VentajasBenefits inluding health insurance and generous PTO.
DesventajasLack of advancement consideration if you are over a certain age or in current role too long, Also dont ever, ever question management, even if you can support it, as you wil also then be "black listed" from advancement consideration.
2.0
Customer Service Representative | Fort Lauderdale, FL | 7 ene 2014
BEWARE BEFORE YOU APPLY
The hiring process is very difficult and drawn out but the pay and benefits are excellent BUT PLEASE BEWARE. When you are hired, you are told that this is not just a job; it's a career and that you are now here for life...you are now PART OF THE FAMILY. You are given the impression that you are a permanent employee from day one. Unfortunately, that is not the case. You must go through a training process and instead of basing your permanent hire on how well you did in the training process, your permanent hire is based on surveys that you receive in a very, very flawed system. You will receive bad surveys from card members you never even talked to or regarding issues like...American Express making a corporate decision to remove an airport lounge access which has nothing to do with the service you provided that card member just their dissatisfaction with a corporate decision that you took no part in but YOU will get that bad survey and they will constantly tell you that there is nothing they can do about you now being stuck with that bad survey although they listen to those calls and know that it had nothing to do with you but that one bad survey may very well keep you from getting a permanent hire. Also, keep in mind that in order to wipe out 1 bad survey, you must get at least 5 excellent surveys...yeah, that math makes no sense to me either. Additionally, with the mess they have with the company that manages their surveys, your surveys are sometimes held for 10 days
Ventajaspay and benefits
Desventajashiring practices; flawed employee rating system; lies when being hired
3.0
Software Engineer | New York, NY | 4 oct 2018
“What doesn't kill you makes you stronger”
Good - Nice View Outside: Hudson River, Statue of Liberty, New Jersey, Upper Manhattan, Lower Manhattan & One World Trade Center - Humble Manager: My manager works hard and over time. Sometimes provides feedbacks with the double-layer sandwich method. Supportive and helped develop my confidence and leadership style by guiding through the process and by allowing/pushing to make my own decisions. - Team leads: Inspiring, humble, supportive encouraging. Celebrated the differences. - Co-workers: Funny, supportive, helpful, Inspiring, and creative. I gained more confidence, became a better individual as a person and as a programmer. Bad - No Guide(s) for new hires: So much confusion, disorientation, and brusque orders without any great explanation. - Bureaucracy at its best: Vague and empty official feedbacks & criticism on performance from completely different department’s managers and teams. - No Transparency: Possibility of getting fired (happened) when talking with someone above your manager like team director, even if he adds his own & collects all the comments & feedbacks about ones’ performance from different unrelated & unconnected departments. - Judgments through Assumptions: Negative feedbacks on my performance by other department’s managers across the floor by their great observation skills. - Miscommunication & Misunderstanding: Between team members and across other teams, managers and team director. And no efforts for further clarification and for
3.0
Technical Lead | Phoenix, AZ | 12 ago 2014
• 8.5 years of professional experience in full life cycle system development involving analysis, design, implementation, maintenance and support of ap
CCSG (Consumer card service group) targets individual customers in the U.S. markets. CCSG is responsible for developing, marketing and servicing all aspects of charge and lending card products of American Express in the United States. CCSG services are grouped according to customer status, i.e. existing card members, new card members, or card members eligible for an upgrade. CCSG offers services to three financial streams namely: Credit Cards, Charge Cards and Partner Cards. OPEN Cards targets for Corporate/Business cards. CCSG App Redesign DTW/UA: Redesign and integrate DTW Prescreened and Non Pre- Selected applications flows for CCSG card products. The appearance of the Re-designed UIs should be reflective of the AMEX brand image and should match the existing Redesign experience for CCSG prospect flow. Existing Microsite login pages, Decode pages, upsell pages will need to be integrated as part of Redesign. CCSG App REDESIGN (App Transformation): The objective of this project is to provide a new user interface for prospect and already card member customers applying for the American Express Cards. Digitals, a third party team, will provide the UI and back end functionality is developed using spring web flow with struts integration. The technologies used for development are spring web flow struts Json and Ajax. This application will be hosted on the WAS 6 server. My role is Senior Java Developer and Technical lead. • Involved in analysis, design and development
Ventajasfree accomodation, free lunch
Desventajasshort breaks
3.0
Customer Care Specialist | Remote | 5 nov 2020
First they get you pumped up...then reality sets in!
Sadly, like most companies that hire for customer service, they get you pumped up at first. You get to hear about all the awesome benefits (not about the high deductibles just yet) and your pay is decent especially depending on where you live. You have awesome and excited fellow newbies training with you and a trainer who makes you feel amped up to do the job. All fun and games during training. Then you find out you have to make offers/sell. They don’t call it selling but it is and if you don’t offer enough and meet certain metrics then you don’t make it past training and it’s pushed heavily! After training- you’re taking back to back calls. Most are either quick payment and check balance calls or they’re unhappy customers calling about late fees they want you to waive or charges they want you to dispute and you can’t always please but they can still fill out a survey on you and even if their beef is at Amex and they comment on survey that you’re the best person in the world but they mark it all low thinking it hurts only Amex but it hurts your metrics and nothing you can do. You’ll be coached weekly and told all the right things to say by people who’ve worked there for for years and haven’t taken calls themselves in years. It’s easy to feel like something is wrong with you when you can’t find a way to get a customer who wanted to make a payment with the IVR but got booted to you to have some sort of “relevant” conversation so you can make that offer. (Be very peppy, confide
VentajasInclusive, Diverse, PTO/Sick Days, Decent Pay
DesventajasMetrics/Numbers Driven, back to back calls, system glitches, tons of “feed back” even during calls which is distracting
2.0
Financial Specialist | Scottsdale, AZ | 21 ago 2021
Benefits/Bonus Are No Longer Top Notch
Applied for this co 4 times over 5 years before getting hired. When I started in ‘16 the bonuses were tax bracket changing they were so good, and unlimited. The culture was AMAZING! It was like a party everyday! I almost never had to bring my lunch. And they catered really nice restaurants back then, not just pizza everyday. There was always some type cultural event or rally going on every month sometimes 2x’s/mo. Just about every week there was an executive hosting a workshop and they truly embraced you. These events were great opportunities to network and meet colleagues in different departments. Then they bought the new building in Scottsdale and everything stopped. Bonus caps went from unlimited potential to $1000, but only for the top 2-3 people. My department was small, about 30 people. Annual raises are no more. They essentially said since they laid off mangers, supervisors and directors in April 2020 we should just be greatful. That’s another thing if your department under performs they’ll just outsource it. So you should never be comfortable in your position. All of the Collections departments are a popularity contest. If you’re liked you’ll move up. But If you’re in the top 5%, have the most tenure, best customer surveys, but you mind your business be prepared to never move up. I’ve seen 2 people still in training get promotions they don’t qualify for because the leads “think they’re cool”. What company allows you to apply for a new position while still in training
VentajasFresh Sushi Bar, Cafeteria is a Gift from Above
DesventajasCheckbooks for Insurance, Cafe only takes Amex
2.0
Customer Service Representative | Arizona | 9 feb 2015
Will be facing numerous class action lawsuits with the way they treat employees
I learned that if you truly excel at your current position, you will not be promoted. Mgt may put you thru mgt training, but you won't end up with a team. Instead, you'll be told you need experience in a different dept. Then you'll be stuck same as before. The people that work side by side with you are awesome! It's the mgt that leaves a lot to be desired. They are automatons, spewing the same old dreck that upper mgt feeds them. Middle mgt knows that if they speak up for their employees and try to right the many wrongs done to the reps, they will either be demoted or out right fired. DO NOT believe the dollar amount you "could" make in any job posting for this company! What they don't tell you is that nice amount included bonus pay-outs for selling and or reaching certain metrics. These metrics are impossible to consistently reach. One bad month with low survey scores, and you lose that month's bonus along with the next two following months. It takes that long to dig yourself out of that hole, that is, if you're able to do so. So, with all your hard work, you will end up making the base minimum of the position. The survey system they utilize to rate their in-bound call center employees is archaic and faulty. You can and will get derogatory surveys that belong to another rep. Whether in your call center or a different part of the world. Doesn't matter. They will not remove the bad score from your numbers even though they can do so. This problem is getting people fired fo
VentajasAntiquated phone system and survey ratings; management
DesventajasNice friendly coworkers
5.0
Financial Consultant | Denver, CO | 30 jun 2015
Working for AM EX Investment Banking Company was Great!
It was an employment that required me to study at work and pass four National tests before I was able to begin the training for employment. Then, I was sent to another major city in another state to train with many other people that had recently passed the major national exam and we studied together and then passed two other tests and spent seventeen months in a training program. After the training together in the other major city in another state, we were to pass one more state exam and also perform qualifying duties to accomplish so that we were able to stay employed with the American Express Investment Banking company. The information my colleagues and I learned was varied and we were taught standard company training. Also, we learned from working with the employees of the American Express Investment Banking Company and the customers that called in or customers that we had called. I spent time speaking also to other cities at headquarters of the American Express Investment Banking Company, sending faxes and also using computer generated communication. Additionally, I sent out much mail to American Express customers. I had many meetings directly with clients and also planned and held many public. seminars so I began to be more comfortable speaking to groups of people. The workday began very early and I worked sixty hour work weeks. I learned to be a specialist in several areas that required much time to ask questions and thankfully the people that I worked with were peo
VentajasI liked being able to learn work information and present it logically
DesventajasManagement was very supportive and helped make work fun

Preguntas y respuestas sobre American Express

¿Cuál es el código de vestimenta de American Express?
Preguntada el 17 abr 2018
Premios muy buenos
Respondida el 20 abr 2021
Gastos médicos mayores , prestaciones mayores a las de la ley , vales de Gasolina , despensa , restaurante ,sueldo base más comisiones salario diario integrado , capacitaciones constantes
Respondida el 25 mar 2021
¿Cómo describirías el ritmo de trabajo en American Express?
Preguntada el 17 abr 2018
Rápido, cambiante.
Respondida el 17 may 2021
Tranquilo solamente días muy pesados pero no es lo común
Respondida el 12 nov 2020
¿Cuáles son las prestaciones económicas adicionales que ofrece American Express? (prestaciones de ley o superiores, como: caja de ahorro, bonos adicionales, etc).
Preguntada el 9 feb 2018
SGMM Días de vacaciones, maternidad y paternidad superiores. Tema building
Respondida el 17 may 2021
Bono puntualidad
Respondida el 27 nov 2020
Si estuvieras a cargo, ¿qué harías para hacer de American Express un mejor lugar para laborar?
Preguntada el 22 may 2018
Compartir mis conocimientos, habilidades, estrategias y experiencias con todo el personal que este a mi alcance, y estar abierto a lo mismo. Llevar acabó el término de clientes internos.
Respondida el 18 feb 2019
Ejercer estrategias de liderazgo
Respondida el 7 feb 2019
¿Por qué te gusta trabajar en American Express?
Preguntada el 5 ene 2018
Tengo tarjeta de American Express y me ha gustado el trato hacía los clientes por tal motivo quiero pertenecer a su equipo de trabajo.
Respondida el 9 ago 2018
Prestaciones de ley , trato amable, oportunidad de crecimiento
Respondida el 18 jul 2018